Intranet Lounge - Latest published stories

Can you risk your sensitive information leaking? | Mark Morrell Intranet Pioneer

Can you risk your sensitive information leaking?  Many organisations find it difficult to see the benefits from publishing standards.  I remove the barriers to show the benefits from each publishing standard in my next few posts.  Publishing standards aim to:Reduce the risk of sensitive information leaksImprove the overall user experienceMake people using your intranet more satisfied with itImprove people’s productivityImprove people’s quality of work

Information needs to be correctly categorised so people can access all the content they have permission to view and use...

Source: Posted by markmorrellmarkmorrell 8 days, 12 hours, 51 minutes ago

Intranet Now has a bright future! | Mark Morrell Intranet Pioneer

Congratulations Wedge and Brian for successfully giving birth to Intranet Now yesterday.  It was a privilege to be there yesterday.  I have never experienced such an atmosphere of goodwill and wish for everything to go well from everyone – delegates, speakers, and sponsors.

It is hard to appreciate the amount of hard work over a long period of time with many decisions needed for any event to take place.  You succeeded: well done!

Source: Posted by markmorrellmarkmorrell 15 days, 14 hours, 13 minutes ago

How Your Intranet Helps with Change Management -

As we are gearing up for our Super Search release, I began to think about all the different things an intranet can help with within an organization. Not just the “techy” things, but how it helps with productivity, efficiency, employee engagement, collaboration and even employee retention. But another, perhaps less thought of way to utilize an intranet is with change management, which is critical in today’s fast-paced, ever-changing business world.Change is in the Air

Whether we embrace it or avoid it, change is inevitable. Especially in today’s workplace with how quickly technology improves. And often when organization...

Source: Posted by IntranetConnectionsIntranetConnections 16 days, 3 hours, 3 minutes ago

Intranet Personalization to Drive Adoption -

Your intranet is a central hub of information which allows your employees to find information faster and get their work done more quickly. A central Document Repository, Interactive Online Forms with Automated Workflow, Company Events with Outlook Synchronization, are just a few ways that the intranet can help streamline your business processes.

An intranet is a great place for employees to go to for information and resources.  However, the intranet houses resources for several departments such as: IT, Marketing, HR, Sales and more. This means when an employee goes to find the information they need, it is surrounded b...

Source: Posted by IntranetConnectionsIntranetConnections 9 days, 8 hours, 47 minutes ago

Intranet Now 2014 – the afternoon session | Intranet Focus Ltd

Several of the morning presentations at Intranet Now had been about small intranets, so it was a good contrast to have Kim England (Pearson) describing the implementation of a global Jive social intranet called Neo to complement a large number of individual intranets. Pearson has 40,000 staff speaking a very large number of different languages. People prefer to be social in their own language and the Pearson social intranet uses the auto-translate in Google Chrome. Even though the results are not always spot on they are good enough for people to decide whether to follow-up with a call or emai...

Source: Posted by WedgeWedge 14 days, 8 hours, 38 minutes ago

Intranet Now 2014 – the morning session | Intranet Focus Ltd

It’s just not possible to summarise the fourteen (yes, 14!) speakers in the morning session of Intranet Now,  and then seven in the afternoon.  This is very much a personal highlights post and not even a reasonable attempt to write a full conference report. For reasons of space I am not covering all the 5 minute papers. Sorry!!.  For the first time at a conference I used a separate Logitech Bluetooth keyboard on my lap with the iPad itself on the table to take notes and it worked very well. Apart from not having to prod at a screen it also meant that I could see the full screen all the time. ...

Source: Posted by WedgeWedge 14 days, 9 hours, 13 minutes ago

An alphabet of accessibility issues

I bring you this article from Anne Gibson because it genuinely surprised me, and I want it to reach a wider audience, namely, intranet and comms people.

Working in digital comms for the last decade, I’ve heard many excuses as to why we don’t have to bother with accessibility. I’ve been told that ‘we don’t have any disabled staff’, and I’ve been assured that ‘the one partially-sighted employee thinks it’s fine’.

And, to quote: “It’s actually not hard to read at all … this is the way it will...

Source: Posted by WedgeWedge 14 days, 12 hours, 28 minutes ago

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#IntranetNow, the first of many more. | Intranet Diary

The energy on the day was buzzing. The pace was fast. It didn’t go without a few bloopers, but it didn’t matter. The atmosphere was uplifting and positive and it’s clear that a lot of thought had gone into making this event happen.

The central London location was ideal. The layout and convenience of the rooms worked well. The food and refreshments were actually rather special. And for me it was really good to catch up with staff and members from the old Intranet Benchmarking Forum (and pre-social media) days, to meet long-standing intranet tweeps that I have only ever chatted with online, and to see new faces, some excitedly l...

Source: Posted by WedgeWedge 14 days, 12 hours, 30 minutes ago

Intranet Now 2014 – Great expectations exceeded! | Intranet Focus Ltd

By any measure the Intranet Now conference which took place today in the Radisson Hotel, Portman Square, London, exceeded all expectations. That this should be the case is entirely down to an extraordinary level of vision and work by Wedge Black and Brian Lamb. There were around 170 people in the venue at the start of the day and almost the same number at the end of the day. I made a lot of notes during the day which I’ll turn into a conference report en route to Switzerland tomorrow and publish on Thursday.

Source: Posted by WedgeWedge 14 days, 12 hours, 32 minutes ago

The Good Intranet Parenting Guide - Interact Intranet Software

Many of my peers in the intranet industry will openly tell you that your intranet is not a project. However, very few actually say what your intranet is if it isn’t a project. For my part I see your intranet sitting somewhere between a continuous programme of work and a business as usual tool. which ramps up on resources in project phases during your lifecycle, particularly in the build up to launch.

Depending on your business and resources those involved can vary greatly but there are usually at least one one and often a couple of constant people who are involved throughout, they may manage the intranet or be a primary stakeholder and in today’s blog, if that constant is you, I want to change or affirm the way you feel about your intranet and its growth; your intranet is more than a piece of intranet software, it is like having a child and so I want to discuss how you can be a good parent of that intranet child.

In conjunction with my lightening talk at Intranet Now on Tuesday 2nd September I want to look at the phases of your intranets growth and how thinking of it as a parent will help you to make it a success. Please join in the conversation on Twitter via the hashtag #intranetparent

Creation As with children, some would argue the most fun is in the making.

You will have aspirations and objectives for your intranet with lots of excitement about how it might turn out but also an element of fear in case it does not meet the objectives you have. Will you have the budget available to achieve what you want to do for example?

Read more

Source: Posted by RachelIntranetRachelIntranet 15 days, 11 hours, 21 minutes ago

Rethink your intranet

Written by Janus Boye, guest speaker at Interaction Intranet Conference 2014

While websites have travelled inside the organisation, from IT to communications and then onwards to marketing, intranets remain stuck between IT and communications at best; orphaned at worst.

Who cares about who owns the intranet you might ask? This really matters because it takes serious and engaged owners to push innovation and to tap in...

Source: Posted by RachelIntranetRachelIntranet 10 days, 13 hours, 3 minutes ago

Benefit from finding your content easily | Mark Morrell Intranet Pioneer

Many organisations find it difficult to see the benefits from publishing standards.  I remove the barriers to show the benefits from each publishing standard in my next few posts.  Publishing standards aim to:Improve the overall user experienceMake people using your intranet more satisfied with itImprove people’s productivityBenefit your organisationImprove people’s quality of work

It is vital that all information is easy to find by people who need to use it for their work. The amount of extra effort required by a content owner to publish findable...

Source: Posted by markmorrellmarkmorrell 23 days, 13 hours, 25 minutes ago

Strategies to Improve Employee Engagement in Healthcare

What exactly is employee engagement? Engaged employees are happy with their work, committed to the organization and they’re willing to go the extra mile to achieve the organizations goals.

Why does employee engagement matter? In a recent study published by the Gallup Business Journal, that evaluated more than 1.4 million employees, there was a direct connection confirmed between strong employee engagement and lower employee turnover rates as well as a reduced number of patient safety incidents.  This is just the justification your organization needs to invest in an employee engagement strategy that has a direct impact...

Source: Posted by IntranetConnectionsIntranetConnections 24 days, 7 hours, 38 minutes ago

Benefits from up to date content you can rely upon | Mark Morrell Intranet Pioneer

The problem many organisations find difficult is seeing the benefits from publishing standards.  I remove the barriers to show the benefits from each publishing standard in my next few posts.  Publishing standards aim to:Improve the overall user experienceMake people using your intranet more satisfied with itImprove people’s productivityBenefit your organisationImprove people’s quality of work

People must be confident they are using the most up to date information.  They need to clearly see a review date to be assured...

Source: Posted by markmorrellmarkmorrell 31 days, 10 hours, 13 minutes ago

Leveraging the Power of Online Forms at RRPS

As a Support Technician at Intranet Connections, I have the pleasure of working with the wonderful and creative individuals that make up the Intranet Connections family of customers. I am blown away by the unique ideas implemented in our intranet software by our outstanding clients. One client that continues to revolutionize the way they use their intranet is Rio Ranch Public Schools and their intranet champion, Peter Barron.

Rio Rancho Public Schools (RRPS) is a public school district run in Rio Rancho, New Mexico. At the center of this school district is an incredibly passionate and enthusiastic Intranet Services Ma...

Source: Posted by IntranetConnectionsIntranetConnections 31 days, 1 hour, 53 minutes ago

The benefits from knowing who owns all your intranet content | Mark Morrell Intranet Pioneer

The problem with many organisations is their difficulty seeing the benefits of publishing standards and why they are needed.  I will remove the barriers by showing the benefits from each publishing standard in my next few posts starting with content ownership.  Publishing standards aim to: Improve the overall user experience Make people using your intranet more satisfied with it Improve people’s productivity Benefit your organisation Improve people’s quality of work...

Source: Posted by markmorrellmarkmorrell 36 days, 16 hours, 3 minutes ago

Top 6 Other Names For Intranet Software -


You may remember my last post about stellar intranet experts and thought leaders I researched to get a better understanding of this fascinating and exciting industry. As I’m still fairly new to this industry, I take every opportunity to learn more about intranets as I can. In my research, I’ve found intranets are referred to as so many different things, it’s hard to keep up! Everything from ‘Internal Website’ to ‘Web Workplace’, intranet software can have many names. My blog post today covers what other names for intranet software are, and what other software systems an intranet replaces.What is an Intranet?

As a rece...

Source: Posted by IntranetConnectionsIntranetConnections 38 days, 1 hour, 33 minutes ago

Be more dog and other first time intranet manager tips » Interact Intranet Software

Depending on the size of your company and the scope of the intranet, it may not be necessary to add a full time employee to your workforce in the shape of an Intranet Manager and indeed many of our new customers do not have budget or scope for this role.

It therefore becomes a responsibility that is absorbed by HR, IT or Internal communications (indeed my own background is as an Internal Communications Manager who took on launching an intranet).

Sound familiar?

I’m often asked “what are your top tips for people taking on the Intranet Manager role” and whilst the answers can vary organisation to organisation there are some principles that are constant. So I thought I would share these with you!

Source: Posted by RachelIntranetRachelIntranet 37 days, 15 hours, 45 minutes ago

Your publishing standards toolkit | Mark Morrell Intranet Pioneer

In my last post ‘Looking under the intranet bonnet‘ I explained how publishing standards are the foundation to a consistent user experience. The problem I find is that most organisations have publishing standards – usability is the most common one – but how they are implemented can be flawed.

I recommend you follow the next steps and use it as part of your publishing standards toolkit.  The other part of your toolkit will be the publishing standards.Frequently I find there is no agreed scope for the application of publishing standards.  Is it just for news and pol...

Source: Posted by markmorrellmarkmorrell 44 days, 12 hours, 15 minutes ago

SharePoint is not for you | Ellen's Digital Workplace

It is very tempting to create and configure a Team Site according to your own ideas. You have a very clear view on how you want a site to look, and the site will be a good showcase of what you can do. But this is not always the right approach.

You may like things that look nice, but are not so useful for your audience.

Source: Posted by 43 days, 13 hours, 4 minutes ago
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