BT (British Telecom) has benchmarked its intranet for the past 4 years with the Intranet Benchmarking Forum (IBF). The 2010 benchmark results continue to demonstrate the BT's intranet is one of the top intranets in the world. Here are three ways its Intranet demonstrates global best practices.
BT’s intranet is benchmarked in four broad areas; strategy and governance; metrics and performance; communications and culture; design and usability.
The main aim is to find out where BT sets global best practice and where it can be improved. The assessment helps determine whether the intranet is meeting the needs of BT and people who use it.



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