An A-Z of BT’s Intranet « Mark Morrell

In my last post ‘Great intranets help make efficient people’ I talked briefly about the BT A-Z.  BT Intranet users find this a very useful service helping them to quickly find a site. Research of people in BT finds they navigate to what they need from the BT Homepage by using the search engine, deep linking from the many headings grouped functionally or use the BT A-Z. People who use the BT A-Z have a reasonable idea they know the site exists and what its name could be.  Cross-referencing of sites help...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 651 days, 5 hours, 46 minutes ago
Tags: a-z, best practice, bt intranet, Homepage, research category: Content & Communication
Clicked: 10

No comments yet, be the first one to post comment.

To post your comment please login or signup
Top