Apply Enterprise 2.0 to Business Processes to Reveal Its Value - Ethan Yarbrough

In June I attended the Enterprise 2.0 Conference in Boston. At the time, I reported on my company blog that, finally, the conversation among the E2.0 kool-aid drinkers at the conference was getting practical. They were actually talking about how to maximize ROI on social collaboration platforms.

My key take-away from that conference was that tying your Enterprise 2.0 efforts to real, measurable balance sheet issues is the best way to quickly yield a positive return on your investment. Six areas mentioned at that conference as areas ripe for Enterprise 2.0 improvement were:

  1. Sales acceleration
  2. Better inventory replenishment
  3. Time savings
  4. Faster ramp up of new employees, faster to productivity
  5. More diversity in collaboration groups that can lead to better innovation
  6. Reduced training costs
Source: aiimcommunities.org Posted by beebee 576 days, 20 hours, 57 minutes ago
Tags: enterprise 2.0, ROI category: Social intranet & Collaboration
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