BankWest Sees Success with in-House Social Networking

BankWest has revealed details of its internal social networking service, IdeaBank, with the platform resulting in more collaboration and innovation.

Head of application delivery at the bank, Dave Williams, addressed a group of IT professionals in Sydney at the Gartner SOA summit where he outlined how IdeaBank is fostering shared information and increased customer growth.

"At BankWest we've built an application called IdeaBank. It's a social networking application. You can go to it and say 'I have a problem, can you help me solve it?' You don't worry if people can solve your problem because it's more about putting your idea out there." Williams said.

Source: www.cio.com Posted by supportsupport 582 days, 5 hours, 17 minutes ago
Tags: collaboration, enterprise 2.0, knowledge management, Social category: Social intranet & Collaboration
Clicked: 10

1 comment posted.

To post your comment please login or signup
Top