Like many other organisations, accounting firm KPMG made the mistake of road-testing new gadgets exclusively within its executive team. But a change of plan has improved its productivity.
While business transformation programs and successful on-line product innovation can lead some chief information officers and in-house technology strategists to glory and promotion, an unspoken career progression strategy for some has always been to follow a path of least resistance, and keep the boss off their back.
This can be achieved in two ways. The first is to keep their heads down, not spend much and hope nothing major goes wrong. It is unambitious but effective in some cases.



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