Intranet Lounge - Latest published stories in Management, Governance & Strategy

What message does your intranet send to your staff? - James Robertson

You’re a powerful and highly respected professional services firm, with offices high up in a tower building overlooking a spectacular view.

You’re a major consumer goods company that delivers products designed for the fashion elite, constantly at the leading edge.

You’re a global technology company, that attracts the brightest minds to deliver the most innovative solutions.

You’re a worldwide non-profit that attracts those who are looking to make the world a better place, drawing on great people to solve world hunger.

Yet in all four cases, your intranet is out-of-date, poorly designed, hard to use, under-resourced and non-functional.

What message does this send to your staff?

Source: www.steptwo.com.au Posted by supportsupport 292 days, 20 hours, 5 minutes ago

5 ways to energize and engage employees - Bill Hogg

When employees are engaged, they work harder and help the company perform better. To create more powerful employee engagement in your organization, try implementing these five tips.

  1. Clarify what's expected of employees
  2. Offer internal career opportunities
  3. Empower frontline employees
  4. Encourage teamwork
  5. Provide regular feedback
Source: www.ragan.com Posted by supportsupport 292 days, 20 hours, 3 minutes ago

7 ways to engage people in a digital workplace « Mark Morrell

In my last three posts on the digital workplace I have covered ‘Must have digital workplace principles’ then focused on the first principle ‘5 steps to a great digital workplace strategy’ and lastly ‘Create a brilliant digital workplace with me’. To have a successful digital workplace (my definition is ‘work is what you do, not where you go to’) organisations must have the right strategy, culture, environment and infrastructure to exploit the benefits fully. It needs to become the natural way of working...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 294 days, 8 hours, 10 minutes ago

81 Intranet Governance Questions to Ask Yourself - Gordon Ross

Intranet governance, especially social intranet governance, is tough. We believe intranet governance matters and that it is a crucial factor in the success or failure of an intranet implementation.

We help our ThoughtFarmer clients in their intranet roll-outs by doing a review of some basic governance topics, providing links to some great resources from folks like Martin White, James Robertson, Maish Nichani, and Toby Ward, and by asking a lot of questions.

I’ve compiled some of the big questions that we find lead to important discussions when it comes to intranet governance and management. While long, it’s by no means an exhaustive list — as always, we appreciate hearing what questions you’ve found helpful in making your own intranet decision-making process that much better.

Source: www.thoughtfarmer.com Posted by adminadmin 294 days, 19 hours, 53 minutes ago

Manager’s guidebook on intranet redesign projects

The intranet manager is one of the most important people in an intranet design project. Usually the effort that goes into such a project is on the same level as that of a major organizational change initiative. It is therefore important that the manager is thoroughly prepared for the journey. If you are managing your first redesign project or are new to intranets or just love intranets then we have the resource to get you started: Manager’s guidebook to intranet design projects.

This 64-page guidebook takes you through eight stages of a typical intranet design project. Each stage has many activities that go under it. We’ve described the activities and included the insights we’ve gathered over the years.

Source: www.pebbleroad.com Posted by adminadmin 294 days, 20 hours, 6 minutes ago

Intranet Conference - London, 13th October 2011 (Last call for early bird bookings)

Supercharge your intranetLondon Intranet Conference

Interaction 2011 is a focused intranet conference based in London that brings together some of the world’s best intranet speakers. It is open to Intranet Managers, Communications, HR and IT professionals as well as anyone with a keen interest in intranets. Learn about social intranets, intranet governance, mobile intranets and much more!

Source: www.intranetconference.com Posted by lindabolglindabolg 295 days, 6 hours, 20 minutes ago

Free Webinar: Social Business – Introducing Social Into Your Intranet « Interact Intranet is Intelligent Intranet Software

Free Webinar: Social Business – Introducing Social Into Your Intranet Date: Wednesday, 18th August, 2011 Time: 15.00 -16.00 BST (+1 GMT) Location: Online

In this webinar you will learn how you can make your intranet more collaborative, enabling employees to connect with relevant business information and col...

Source: www.interact-intranet.com Posted by lindabolglindabolg 297 days, 5 hours, 13 minutes ago

Event: Intranet Roadshow 2011 (London 15/09/2011) – Accelerating Business Results

Intranet Roadshow 2011 – Accelerating Business Results

Date:Thursday, 15th September, 2011 Time:9.30 -1.00 pm Location: London, UK

Innovative companies no longer communicate just at their employees – they communicate with them. Join us at the Intranet Roadshow, listen to Interact's intranet experts to find out how collaborative and intelligent intranets are transforming the way organisations work.

This half-day event will provide everything you need to know about creating a successful intranet which drives real innovation and productivity...

Source: www.interact-intranet.com Posted by lindabolglindabolg 295 days, 23 hours, 53 minutes ago

Free Webinar: Social Business – Introducing Social Into Your Intranet (Wednesday, 18th August, 2011 @ 13.00 -14.00 EDT / 10.00 - 11.00 PDT)

Free Webinar: Social Business – Introducing Social Into Your Intranet Date: Wednesday, 18th August, 2011 Time: 13.00 -14.00 EDT / 10.00 - 11.00 PDT Location: Online

In this webinar you will learn how you can make your intranet more collaborative, enabling employees to connect with relevant business information and colleagues that matter to them.

Source: www.interact-intranet.com Posted by lindabolglindabolg 297 days, 5 hours, 7 minutes ago

5 steps to a great digital workplace strategy « Mark Morrell

In my last post ‘Must have digital workplace principles’ I highlighted the framework your organisation needs to adopt to gain the maximum benefit. To have a successful digital workplace (which I now define as ‘work is what you do, not where you go to’) organisations must have the right strategy, culture, environment and infrastructure to exploit the benefits fully. It needs to become the natural way of working so everyone is more effective and productive and your organisation more efficient and successf...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 298 days, 7 hours, 24 minutes ago

6 ways social intranets boost employee productivity - Kristin Piombino

The goal of many intranets is to make it easier for employees to communicate with each other and to get their work done more efficiently, but unfortunately, most don’t accomplish this.

Rather than give up, many companies are making intranets more social to allow employees to share and discuss information that was previously locked away on hard drives or deep in the minds of other employees.

Source: www.ragan.com Posted by beebee 297 days, 20 hours, 39 minutes ago

The Company Intranet, User Adoption and What's In a Name - Ann All

In May I shared details of Carphone Warehouse's award-winning business process management deployment, noting the IT organization "marketed" the initiative by creating a brand for it called How2. When it was launched to 1,000 call center agents, the lights were turned off and each agent got a plastic bag that said, “How2 Is in the Bag.” When the lights were turned on, employees got t-shirts and other swag with a How2 logo. As I wrote, "IT organizations might scoff at handing out tchotkes. But those that try to inject some fun into projects are likely to enjoy a better rate of success."

While the "fun factor" can improve adoption for almost any enterprise software, I think it's especially important for systems for which usage is voluntary. I recently read two pieces that highlighted companies that experienced great success in getting employees to use their intranets, largely by making them fun to visit.

Source: www.itbusinessedge.com Posted by adminadmin 307 days, 1 hour, 34 minutes ago

Intranet Portals: Personalization Hot, Mobile Weak, Governance Essential

19 new case studies of enterprise portals find slow growth in new features; the focus is on robust integration and formalizing governance.

For this latest research round, we looked at intranet portals in 19 organizations, spanning the globe from Australia's ANZ Bank to the British Red Cross and South African Breweries. In total, across all the research, our recommendations for portal design are now based on 67 case studies of intranet portals.

Source: www.useit.com Posted by adminadmin 304 days, 20 hours, 55 minutes ago

How to successfully implement SharePoint 2010 « Mark Morrell

Many organisation have deployed or are planning to roll out SharePoint 2010.  They will use it as a collaboration platform and / or intranet.  But many organisations struggle to realise the full rewards that SharePoint 2010 will offer if implemented well. Do you know how to use SharePoint 2010 successfully? How is the best way to roll it out? Should you migrate to SharePoint 2010? How is SharePoint different from other intranet tools? These questions and more are addressed in a workshop I will be ru...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 309 days, 8 hours, 1 minute ago

Cups, Mats & Fancy Hats: 6 Ways to Market Your Intranet - Martin White

The theme for the month is cross-channel marketing, which presents me with an interesting challenge coming from the intranets space. However, it does give me an opportunity to suggest some ways in which you can market your intranet, which go beyond the items in the title of this month’s column.

Source: www.cmswire.com Posted by adminadmin 310 days, 18 hours, 29 minutes ago

Real intranet managers: Tanis Roadhouse’s blueprint for building a social intranet

This is one in a series of posts from our Real Intranet Manager Interviews where we highlight the creative and thoughtful people behind successful intranets of all types.

Read more about the series, or see previous posts on Christy Season of SCANA, William Amurgis of AEP and Dinesh Tantri from ThoughtWorks.

Tanis Roadhouse’s social intranet marathon

Just two days after I spoke with Tanis Roadhouse, the Collaboration & Intranet Manager for MD Physican Services / Canadian Medical Association (CMA), she ran her first marathon, a fitting metaphor for her social intranet success. Even though MD Physician Services and the CMA implemented out-of-the-box social intranet software (ThoughtFarmer) for their shared intranet Verve, they didn’t go live until a full year after Tanis first started the project.

The intranet team spent much of that year rigorously gathering requirements, engaging stakeholders, learning and planning in the lead up to launching Verve. And while they had a very successful launch in February 2011, it wasn’t seen as the end of the project; rather it was really just the start of the second phase.

To understand their project and their blueprint for success, it’s important to first learn about Tanis’ background.

Source: www.thoughtfarmer.com Posted by beebee 310 days, 1 hour, 58 minutes ago

‘Must have’ digital workplace principles « Mark Morrell

In my last post ‘Create a brilliant digital workplace with me’ I showed how I can help you and your organisation to adopt ‘must have’ principles for a digital workplace that brings the maximum benefits. To have a successful digital workplace (which I define as ‘work is something you do, not a place you go to’) it is vital organisations have the right strategy, culture, environment and infrastructure to exploit the benefits fully.  It needs to become the natural way of working so everyone is more effecti...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 312 days, 6 hours, 59 minutes ago

The Running Librarian: Tips for new Intranet Managers

I've been in my current role for almost 2 years so I thought it was about time I sat down and write some "tips" for new Intranet Managers.

For those who know me you'll know that I wasn't always an Intranet Manager, my background is as a Library Professional and I'd worked in a number of organisations as an Information Professional before I realised my skills lay firmly at the technology door. That doesn't mean I'm not still an Information Professional of course.

So it's in that context that I prese...

Source: www.therunninglibrarian.co.uk Posted by adminadmin 311 days, 21 hours, 16 minutes ago

Intelligent centralization is collaborative and negotiated @NetJMC

Centralization is not easy. It is often a question of degree. It is always a question of how.

In intranet and digital workplace matters, it will only work if you approach it in a collaborative and negotiated way.

There are many aspects of intranets and digital workplaces where you need to make decisions about centralization. To name a few:

Choice of technologies
Publishing news
Policies
Entry page strategies
Content quality controls
Source: netjmc.com Posted by adminadmin 311 days, 21 hours, 5 minutes ago

Naming your intranet: How quirky is too quirky?

A rose by any other name might smell as sweet, but what about a blog?

That was one of many intranet-related questions the hosts and guests of this month’s IBF Live broadcast from the Intranet Benchmarking Forum considered in Tuesday’s 90-minute program, which included intranet tours from architectural firm Woods Bagot, the provincial government of British Columbia and Fathom Online Marketing.

Source: www.ragan.com Posted by beebee 312 days, 18 hours, 32 minutes ago
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