When I think of what Intranet Now should be like as a conference, I think about the first intranet I worked on in a small government department in Northern Ireland. Those who bravely set it up and ran it (some technologists and some administrators) had zero experience (this was 2001) and they made plenty of mistakes. How much would they have liked to meet people trying to do the same things? How much could others have learnt from their mistakes?
Synopsis: Overhauling your digital workplace to make it fit for the future is no small task, but it is critical. Simply getting people to talk about the “digital workplace” is an important first step and this article explains how to move the conversation forward.
Recently, I took another look at a very popular Ted Talk – by Simon Sinek on “Start with Why”. Simon is a highly engaging speaker; he has no problem hooking you right away. He then goes on to talk about uber-successful organizations like Apple and Google, who start their entire company strategy around what they do, but rather why they do it.
No one talks to us about the Why when they come looking at our intranet software. Most intranet products have similar feature sets, similar “what” value propositions. That is good news for those looking for an intranet! It is likely your checklist will be fairly covered. The “why” usually comes from the business community inside your company that perhaps tasked you to go find an intranet. A catalyst within that gives you the reason to invest in an intranet.
This week I will be running a workshop on mobile collaboration at the World Class Mobile and Social-Enabled Enterprises event on 5 and 6 June in Frankfurt, Germany. While I will be focusing on how to make it easier to collaborate while mobile, this post covers the wider area of collaborating online. Most importantly how it can increase employee engagement and how that benefits an organisation.
Many people are now very savvy about how they use the internet to share knowledge, build up contacts, help solve a problem. This especially can apply to new recruits who choose your organisation to work for....
We’ve all been there. Taking on a new project, gathering the troops and trying to define a common objective that resonates with everyone. Is your intranet project different than undertaking any other IT project? The answer is NO. And to successfully execute an intranet’s deployment, it requires the same structure and planning.
Why an intranet vision statement? We get it. Many companies we talk to think vision statements are corny, an unnecessary burden. But ask yourself, if vision statements aren’t useful than why does nearly every Fortune 500 company still have one today?
Your intranet name should be interesting and relevant to its purpose within your organization. To inspire and support users to adopt the intranet, it helps to avoid trite, overly serious, and boring names. The name shouldn't be too long, and it should be easily remembered.
Sure, it's fun to get creative with names, but you can seriously reduce the user adoption of your intranet by simply choosing the wrong name for your intranet. The best overall suggestion when choosing an intranet name is to pick a name that reflects the culture of your organization. A hip or irreverent name wouldn't work for a conservative organization. Likewise, a serious name wouldn't work for a laid-back organization.
I recently posted on how you create a strategy that helps you to implement SharePoint successfully. I then posted on how you to develop the right level of governance to manage SharePoint well. But how do you gain the full benefits that SharePoint offers? And how should you be measure it?
There are three areas you should prioritise:Productivity improvements: time saved solving problems using SharePoint instead of meeting in person to do this. There are the costs of travelling avoided too.Savings in hardware, support costs and licences from moving c...
DWG facilitates intranet and digital workplace peer learning at June London and Minneapolis member meetings « Digital Workplace Group
An important pillar of membership for Digital Workplace Group is peer learning; the opportunity for our community to share their knowledge, reveal their challenges, network and learn from each other is a key experience of being part of the DWG family.
Next month, we have two in-person member meetings lined up: in London on Wednesday June 11th and Minneapolis on Wednesday June 18th to Thursday June 19th. Each has an exciting, thought-provoking and practical agenda, which will allow attendees to hear from an array of practitioners; participate in workshops; and take advantage of networking opportunities. Whilst these meetings are reserved for our members, we do sometimes invite guests who are considering DWG membership. If you are interested in attending either the London or the Minneapolis meeting, or in finding out more about becoming a member, please complete the form in the post.
In managing your intranet, it is important to perform “temperature checks” to understand whether or not you are keeping your intranet relevant in the minds of your users. These checks will indicate which areas of your site are popular and unpopular, translating to whether employees are finding what they are looking for on your intranet.
Last week I had the pleasure of visiting the Beauty Project, a celebration of all things beautiful at London’s Selfridges department store. There I listened to beauty columnist Sali Hughes talk to a panel of women about their experiences of – and different attitudes to – beauty.
While many deride the beauty industry as frivolous and superficial, for others make-up instills chameleon-like superpowers, giving them the confidence to go into any new context knowing they look the part.
As I returned to work the next day, it struck me what a depressingly under-appreciated quality beauty is in online expe...
In the old days, it was customary to receive a gold watch from your employer, after you had worked there for 25 or 40 years or when you retired. Today, it is more likely you will receive a watch when you START your new job. It will not be gold, it will be smart. :-) I really like watches, but I have trouble imagining how a smartwatch could add something to my day. Do I really need another kind of noise? Is there any essential functionality that would not involve a notification? Perhaps you already have implemented smartwatch functionalities or other wearable tech on your intranet. Perhaps you have something else which is really innovative on your intranet. If you have, please think about sharing this by submitting your intranet to the Intranet Innovations Awards 2014.
I have written many blog posts on SharePoint based on my first-hand experience from developing strategies through to the full implementation of features such as TeamSites, MyProfile, etc.
One of the most common requests I get from clients is “How is the best way to manage their intranet while using SharePoint?” This question is asked because SharePoint is a ‘big beast’ and needs a more rigorous and broad governance framework that is good enough for the challenge.
Your approach needs to consider:Restricting use: stopping some features from being used...
As an increasing number of people are taking advantage of advances in technology and new ways of working, we’re seeing an emergence of a new digital work ethic. Access to information, control over your work week, and finding meaning in your job are all key elements of being part of this Digital Renaissance of Work.
In October this year a new book, “The Digital Renaissance of Work – Delivering digital workplaces fit for the future”, written by myself and DWG’s Director of Research, Elizabeth Marsh, will be published by Gower.
In a series of blog posts over the coming months, Elizabeth and I will hopefully whet your appetite for the launch by covering a small selection of the ideas and insights we include in the book. Our first post can be found here.
Have you recently worked hard making some improvements to your intranet? Did you get recognised within your organisation for your efforts? Are people using your intranet giving great feedback about the changes? If you answered “Yes” to these questions then you should consider sharing your intranet with other professionals to help inspire them!
The Intranet Innovation Awards are the premier awards for intranet professionals. Drawing on the best of intranet work around the world, these awards are unique in their recognition of individual improvements, and not intranets as ...
Digital Workplace Group sponsors Intranet & Digital Workplace Summit in Chicago, July 29–31 « Digital Workplace Group
The Digital Workplace Group (DWG) will be a sponsor of the first US-based Intranet & Digital Workplace Summit, to take place in Chicago, July 29–31. The conference’s focus on practitioner-based case studies from large organizations aligns with DWG’s commitment to independence and honest peer learning.
I recently wrote about how you should manage your intranet. A governance framework based on your business requirements is a good approach to take to achieve a well-managed intranet.
Part of your business requirements will need your organisation to comply any laws that apply in any country you operate in. A strong governance framework will help avoid the risks of non-compliance with all legal requirements in the most effective way. It is better to look at the bigger picture and be consistent rather than have a local, fragmented, approach....
There is a famous saying that it takes a village to raise a child. It takes a community of people who coach, teach, mentor and care to create a successful company. This is very much the same in regards to the success of your intranet. It takes strategic intranet management and visionary direction for the future of your intranet.
When I think about our company core values and our goals and vision, I see the need to impart to customers that we care about them and that we value integrity and transparency. We need to infuse the passion and heart of our entire team into everything we do. But that alone won’t ensure our success. We ...
Your intranet portal is a valuable tool which helps to connect your employees, collaborate on documents/projects and create content to improve overall business efficiency. However, if you aren’t getting the engagement you are looking for from your users you may not be harnessing all the advantages your intranet has to offer.
To zero in on the lack of engagement on your intranet and within your company, you may want to check your intranet analytics to determine which areas of the site are getting the least amount of traffic. Or, add a quick poll or an online survey to your home page to get feedback from your employees. While...
Whether you are responsible for your intranet as part of a team, as part of a broader role or as a full time Intranet Manager, there are a number of things you can do to ensure you have an effective intranet... read more >
At Interact Intranet we are very lucky to work with some brilliant customers who are achieving great success across the world with their intranets. Talking with hundreds of different businesses each year allows us get insight into how they are improving the way they work and the results they are achieving through their use of a… read more >