Intranet Lounge - Latest published stories in Management, Governance & Strategy

Your publishing standards toolkit | Mark Morrell Intranet Pioneer

In my last post ‘Looking under the intranet bonnet‘ I explained how publishing standards are the foundation to a consistent user experience. The problem I find is that most organisations have publishing standards – usability is the most common one – but how they are implemented can be flawed.

I recommend you follow the next steps and use it as part of your publishing standards toolkit.  The other part of your toolkit will be the publishing standards.Frequently I find there is no agreed scope for the application of publishing standards.  Is it just for news and pol...

Source: Posted by markmorrellmarkmorrell 178 days, 10 hours, 4 minutes ago

Measuring internal communications: Don’t get drunk on cheap intranet statistics « Digital Workplace Group

When measuring internal communications on the intranet, you can’t rely on basic web statistics to demonstrate value. Don’t settle for the number of comments per article and get side-swiped by an underwhelmed executive.

“A page view is not an idea understood, a behaviour changed or a user engaged.”

I wrote those words in a DWG research paper called “Measuring Intranets” published in 2012. It seemed to strike a nerve. Metrics is an area that is always tough for intranet teams. You either don’t have good numbers or, when you do get numbers, you have no idea whether to trust them or even what they actually mean.

Today we publish a follow-up briefing paper for DWG members called Measuring Internal Communications: Targeted metrics that demonstrate impact. The full report is exclusively for DWG members but I’ll give a flavour here and you can download the executive summary for free.

Source: Posted by 184 days, 13 hours, 37 minutes ago

12 key concepts behind digital workplace success « Digital Workplace Group

How do you define and manage the digital workplace? What is the role of the intranet and the intranet team? This compendium includes 12 key concepts to answer those questions. Are you ready?

In this, the last of my series of blog posts, I’m going to look back at what we’ve covered and also tackle that tricky question for intranet managers: When is the right time to try and manage the whole enchilada of the digital workplace? Or, if you are in the trenches of intranet management being shot at on a daily basis, should you just concentrate on Mission One?

Source: Posted by 184 days, 13 hours, 39 minutes ago

Looking under the intranet bonnet | Mark Morrell Intranet Pioneer

When you buy a brand new car, what is it that impresses you first?  Is it the colour?  Maybe the shape?  Or the style of the interior?  That is what a new intranet can be like; a good design, nice graphics and maybe some dynamic images that catch your eye.

However, what will most likely make you decide to buy is what is under the bonnet.  How reliable is your car?  How comfortable is it for you as the driver or passenger?  How economical will it be to run?  Again, this is what an intranet can be like.

Have you compared a brand new car with a recently launched or ...

Source: Posted by markmorrellmarkmorrell 186 days, 11 hours, 42 minutes ago

Intranet Now – the UK’s first intranet (un)conference | Intranetizen

Here at Intranetizen we’ve long wondered why the UK doesn’t have its own fully-fledged intranet conference. It seems we weren’t alone – but now two intranet practitioners have taken matters into their own hands and organised the UK’s first independent intranet conference, Intranet Now.

Source: Posted by WedgeWedge 184 days, 13 hours, 28 minutes ago

Join 80+ people for a full day intranet conference in the UK

We offered 80 cut-price tickets for 'Intranet Now' and they all sold in a fortnight.

This means we’re certain to fill our room – which is important when you consider just how big our room is!

Source: Posted by WedgeWedge 185 days, 15 hours, 50 minutes ago

Does your intranet inspire, involve, inform and aid interaction? » Intranet Conference

If you’re looking for some new ideas to reinvigorate your intranet or you’re just starting your intranet journey and you need some guidance then Interaction, the UK’s biggest intranet conference, is the event for you. Read more

Source: Posted by RachelIntranetRachelIntranet 186 days, 5 hours, 58 minutes ago

Who has the best intranet team? | Mark Morrell Intranet Pioneer

← I am going to Intranet Now. Are you?Posted on|Leave a comment

What is the purpose of your intranet team? 

How many people should you have in your intranet team? 

What should their roles be? 

How much money should your team have to improve your intranet? 

What is the right level of support from your senior managers?

All of these questions I used to ask when I was the BT Intranet manager and since I left BT I have found clients who also ask me the same type of questions about their intranet team.  Intranet teams mean different things depending on who is asked.  How do you define an intranet team?

Source: Posted by markmorrellmarkmorrell 193 days, 11 hours, 40 minutes ago

At last, a UK intranet conference | Intranet Focus | Martin White

Back in April I blogged about the lack of an independent intranet conference in the UK. Today I agreed to sponsor Intranet Now, styled as an un/conference for intranet and comms managers, which takes place at the Radisson Blu Hotel in Portman Square, London on 2 September. When I set up Intranet Focus Ltd in 1999 I made a conscious decision not to sponsor anything, so the very fact that I have changed my mind after 15 years of business should give you some idea of the importance I attach to the launch of this conference.

Source: Posted by WedgeWedge 191 days, 15 hours ago

How to Plan & Launch a New Intranet »

Follow the 10 steps below to successfully plan and launch your new intranet:

Step 1. Understand & Capture Employee Needs and Requirements

The starting point for any new intranet project is to understand and capture employee needs and requirements.

Before conducting intranet vendor research, you should have a strong understanding of employees’ needs as this will act as as an indispensable guide to selecting the right software. If your employees’ needs are not being met with the functionality on offer, user adoption will inevitably be low.

1.1 Establish Strengths and Weaknesses of the Current Intranet

If you’re repla...

Source: Posted by ClaromentisClaromentis 198 days, 11 hours, 33 minutes ago

Amazing speaker line-up announced for Interaction Intranet Conference 2014 » Interact Intranet Software

Interaction Intranet Conference #IIC14 is once again shaping up to be the best intranet conference in the UK and something you definitely don’t want to miss out on if your role involves looking after your company’s intranet.

This year we have some fantastic new speakers lined up to motivate you to create an intranet that inspires, informs, involves & aids interaction amongst employees. If you haven’t booked your tickets for this event do it now to benefit from our early bird offer which is available until 31st July with prices starting from £129.99.

99% of Interaction’s 2013 attendees would recommend this event to others – see what they had to say about last year’s event:

Read more

Source: Posted by RachelIntranetRachelIntranet 198 days, 6 hours, 33 minutes ago

The Importance of a Cool Intranet Solution

Get out your binoculars folks. Beyond the hills is a massive group of young and talented misfits that have learnt to value the meaning of cool. Many organizations today are faced with a Baby Boomer generation approaching retirement and now is a critical time more than ever for organizations to start attracting Millenials to their workplace.

Beat your competitors by getting a head start on the development of your future assets. Build a talent pool that encourages future innovation, creativity, technical adeptness, cultural understanding and competitive advantage. With an increasingly rampant competitive business sphere, great y...

Source: Posted by IntranetConnectionsIntranetConnections 199 days, 6 hours, 11 minutes ago

I am going to Intranet Now. Are you? | Mark Morrell Intranet Pioneer

I signed up today to go to Intranet Now, the conference / unconference about intranets and the digital workplace. I am looking forward to going because it will be a great event.

I also want to find out if the governance of intranets and the digital workplace is improving and if so, how that is being done.

Source: Posted by markmorrellmarkmorrell 200 days, 10 hours, 26 minutes ago

Early-bird tickets available for Intranet Now | Intranet Now

‘Intranet Now’ is the brand new UK conference for everyone who contributes to the intranet.

Join us on Tuesday, 2nd of September in central London for a full day focusing on how the intranet is best used to support business goals.

Source: Posted by WedgeWedge 203 days, 8 hours, 37 minutes ago

Why sites keep you coming back for more | Mark Morrell Intranet Pioneer

The sites I use most frequently for the latest news or to order something I want to buy or to help me with a problem e.g. travel directions are not unique sites. There are alternative sites I could choose to use but I don’t. I keep using the same ones. Why is that?

Firstly the site I keep using obviously meets my needs but if we take news sites as an example there are many that provide the latest news. It is not just that it provides me with news, there are other reasons why. A new design may be compelling for the first time and new features may also ...

Source: Posted by markmorrellmarkmorrell 213 days, 13 hours, 7 minutes ago

What it takes to launch a new intranet conference

There isn’t an independent intranet conference in the UK. If willing to travel, you can have your pick of annual intranet events across Europe, but there’s little for the intranet manager at home.

wedgeThat could all change if you’re ready to support a grass-roots initiative that has the potential to deliver the most innovative and practical intranet conference outside of Copenhagen.

Source: Posted by WedgeWedge 219 days, 13 hours, 42 minutes ago

How to spot your intranet is on its last legs

You mean to get the maximum value from your ageing intranet and try to ‘sweat the asset’, but everything is slowing down and whole sections of the company ignore the intranet. At some point, you have to admit that the system is on its last legs. What are the signs that push you over the edge?

Source: Posted by WedgeWedge 220 days, 10 hours, 7 minutes ago

Learning at Intranet Now - by Brian

When I think of what Intranet Now should be like as a conference, I think about the first intranet I worked on in a small government department in Northern Ireland. Those who bravely set it up and ran it (some technologists and some administrators) had zero experience (this was 2001) and they made plenty of mistakes. How much would they have liked to meet people trying to do the same things? How much could others have learnt from their mistakes?

Source: Posted by WedgeWedge 220 days, 10 hours, 4 minutes ago

5 ways to bring the Digital Renaissance of Work alive in your organization

Synopsis: Overhauling your digital workplace to make it fit for the future is no small task, but it is critical. Simply getting people to talk about the “digital workplace” is an important first step and this article explains how to move the conversation forward.

Source: Posted by EphraimJFEphraimJF 224 days, 14 hours, 37 minutes ago

The Power of WHY for Intranet Software

Recently, I took another look at a very popular Ted Talk – by Simon Sinek on “Start with Why”. Simon is a highly engaging speaker; he has no problem hooking you right away. He then goes on to talk about uber-successful organizations like Apple and Google, who start their entire company strategy around what they do, but rather why they do it.

No one talks to us about the Why when they come looking at our intranet software. Most intranet products have similar feature sets, similar “what” value propositions. That is good news for those looking for an intranet! It is likely your checklist will be fairly covered. The “why” usually comes from the business community inside your company that perhaps tasked you to go find an intranet. A catalyst within that gives you the reason to invest in an intranet.

Source: Posted by IntranetConnectionsIntranetConnections 232 days, 23 hours, 29 minutes ago
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