Intranet Lounge - Latest published stories in Management, Governance & Strategy

Series – Roles of An Intranet Manager – #1: The Cheerleader « Elle Dmytryszyn

Series – Roles of An Intranet Manager – #1: The Cheerleader

To introduce and incorporate a successful corporate Intranet – one that truly resonates with staff members – requires a cheerleader (or champion) who is willing AND eager to take on many roles. Because of this, a position like this one isn’t easy to fill.

With so many roles and responsibilities to fulfill, and cultural and environmental variables to consider, where do we begin? Through a series of posts, I’ll explain the importance and...

Source: Posted by ElleDmytryszynElleDmytryszyn 944 days, 19 hours, 30 minutes ago

Software prices collapse - Thoughts on web writing

Malcolm Davison of believes we are seeing a radical change in business computing at the moment. Not only is there a massive increase in better performing and lower priced software but there is also some radical thinking going on about hardware choice.

For example, at one time, to buy OCR text recognition software would have set you back over £100. Today you can buy an app to do this for an iMac for £14.

Prices are dramatically tumbling down. This revolution will also impact CMS software and the economics of intranet computing.

Source: Posted by MDavisonMDavison 945 days, 21 hours, 40 minutes ago

The digital workplace helps transform organizations - Intranet & Digital Workplace Strategies - NetJMC

Large global organizations are building digital workplaces. Vocabulary differs, strategies vary, but the direction is similar. They are bringing coordination, some integration and a sense of common user experience to the various pieces that make up their current “intranet eco-system”.

I gave the presentation below at IOM (Information Organization & Management Summit) in Cologne yesterday. The audience reaction and conversation over dinner confirmed what I already knew: the digital workplace concept is making headway in many enterprises and it is supporting organizational change while raising some tough challenges.

Source: Posted by adminadmin 948 days, 15 hours, 6 minutes ago

Gain insights into intranet strategy and governance: participate in the @IBF survey

How do you define and refresh intranet strategy in your organization?   Is it aligned to your wider business strategy? What structures have you got in place to ensure intranet governance on both a strategic and operational level?  Have you got senior management sponsorship of our intranet, and if so, do they actually get involved?

If you are interested in the answer to any of these questions and would like to get key insights into how organizations are managing their intranet strategy and governance the...

Source: Posted by adminadmin 951 days, 15 hours, 21 minutes ago

How to deliver great intranet content by James Robertson « Interact Intranet is Intelligent Intranet Software

James Robertson is one of the undisputed global experts in the field of intranets and we think his book – ‘What Every Intranet Team Should Know’ is an essential read for anyone involved in their company intranet and should be a staple item on your desk. It is full of great advice and tips on intranet best practices, which as James very correctly states in the introduction, “are not easy to discover.”

Source: Posted by adminadmin 955 days, 15 hours, 21 minutes ago

11 mantras for intranet managers - Matt Wilson

The guests and hosts of the monthly IBF Live broadcast shared what they believe to be the most powerful ideas in the world of intranets.

When you spend all your time managing an intranet, it becomes something more than a job. The work can do a lot to shape your life philosophy.

That's why Intranet Benchmarking Forum CEO and Founder Paul Miller joined Sharon O'Dea, senior manager of online communication at Standard Charter Bank, and John Stepper, managing director of collaboration and social media at Deutsche Bank, to list their intranet mantras on the June episode of IBF Live.

Source: Posted by adminadmin 955 days, 15 hours, 25 minutes ago

Two-year intranet makeover increases blog views by 644 percent

Quintiles' new intranet gives staff what they wanted: social media features. The result? It's changed the company culture for the better.

Source: Posted by adminadmin 955 days, 15 hours, 26 minutes ago

If Your Intranet Offers the Right Value Employees Will Use It

If employees spend more time on the intranet, is it a good or bad thing?

An argument can be made for both sides of the fence. For example, more time spent on the intranet may mean people can't find what they want and spend a lot of time browsing around or searching. Or perhaps the system is so slow it takes forever to log-on and download a document. (Jonathan Philips, from the team at Intranetizen, gives a nice description of this dilemma in his article, "It’s not about the outputs, it’s about the outcomes").

Source: Posted by adminadmin 955 days, 15 hours, 24 minutes ago

Frankly my dear…they’re just not that into your content. « Ellen's Digital Workplace

“Oh yes, our employee benefits information should definitely be secured”, the country  HR manager said. “We do not want everybody to see that information”. It took me some time to convince him that this was really not a good idea. I had to come up with various arguments to convince him. I think information like this should be open, and that you can better spend your time on improving content, usability and findability than on maintaining security. Read on!

Source: Posted by 956 days, 2 hours, 50 minutes ago

Sharing the #intranet Stats - Intranetizen

If you’re working in intranets, part of your routine is likely to analyse your intranet statistics and look for opportunities for development.

They’re a vital indicator of intranet health, showing if your site is working correctly and providing the services employees need.

But who sees the stats? Just the intranet team, the stakeholder team or maybe you share with every user of your intranet. In this post, we’ll look at the case for broadening the audience for your intranet statistics.

Source: Posted by adminadmin 957 days, 15 hours, 36 minutes ago

What is the right SharePoint 2010 governance model? « Mark Morrell Intranet Pioneer

As part of your SharePoint 2010 strategy you need to get the governance right for your organisation’s intranet – restricted if you are highly regulated, looser if you are creative and innovative - for publishing and for accessing and using the information. Setting the right level of permissions for people publishing and using SharePoint 2010 is critical to the value it can bring to your organisation.

What level of control do you need centrally? What level of control do publishers need? You need to understand the key roles when using SharePoint 2010. Getting the balance right and assigning permissions to MySites, TeamSites and MyProfile is critical to your organisation gaining the full benefits expected.

Source: Posted by markmorrellmarkmorrell 957 days, 21 hours, 51 minutes ago

10 intranets that have defined the industry – from 10 years of IBF

On 13 June the Intranet Benchmarking Forum (IBF) celebrates its 10th anniversary in a live joint meeting of its 100 plus members between London and New York.

CEO and Founder Paul Miller chooses the 10 intranets that, in his belief, have defined the intranet industry in the past 10 years.

Source: Posted by adminadmin 957 days, 15 hours, 38 minutes ago

The Art of SharePoint Success: Transition - How to Write an Adoption Plan

This is article 19 in the series the Art of SharePoint Success describing my four part framework for ensuring long term, measurable returns on your SharePoint investment. The four elements of the framework are:


Your Adoption Approach

Table 1 presents a very simplified overview of my usual approach to adoption in SharePoint based projects. This is very similar to the approach that Microsoft Consulting Services use with their top 100 global clients.

Source: Posted by adminadmin 957 days, 15 hours, 41 minutes ago

Four Steps to an Intranet Roll-Out Plan - Intranet Connections Blog

In early April San Diego Humane Society launched their company intranet, appropriately called “Fetch”, to over 250 staff in five locations across San Diego County.

Elkie Wills, Communications Coordinator at SDHS, attributed their successful launch to a concrete plan that she and an intranet team developed. Achieve intranet success with these four tips for planning an intranet roll-out...

Source: Posted by adminadmin 960 days, 15 hours, 20 minutes ago

The Future of Collaboration and Communication is Not The Intranet

The Water Cooler Goes Virtual

There are two things employees do at a water cooler (aside from drinking the water):

Talk about their life outside of work
Talk about their work.

It's funny how those two things really can go together. And when technology supports the ability for employees to be both people and colleagues, innovation can happen. Now does that mean the enterprise social network is the answer? I think that depends on the question being asked.

Source: Posted by adminadmin 960 days, 15 hours, 21 minutes ago

Reimagining the Intranet – Social, Mobile, Integrated

In the future intranets will be all of these things in context.

At the Advanced Intranet & Portal Conference in Amsterdam, Sriram Chakravarthy, the Senior Director of Products and Engineering for tibbr presented on the future of intranets. He said modern intranets will give “the right information, to the right person, in the right context.” In other words, employees will not have to look far to find the content they need. It will all be in the context and flow of their work.

Based on Forrester’s State of Workforce Technology Adoption 2011 report, Sriram showed the five things employees look for from their intranet:


Source: Posted by adminadmin 962 days, 13 hours, 25 minutes ago

The intranet isn’t dead -- it’s evolving by @TobyWard

Rumors of the intranet’s death are greatly exaggerated; idol, foolhardy gossip.

No need to panic, your intranet won’t disappear. Just as the automobile, democracy under George W., and ‘bricks-and-mortar’ stores did not die despite the dire, prophetic predictions of many a fiery, false prophet, the intranet will continue to survive its current malaise, or rather, embattled evolution.

Yes, it is sickly, under-funded, under-used, under-appreciated, and perhaps even ‘mostly dead’ in many companies. As Miracle Max (The Princess Bride) so poignantly put it in terms that even children can appreciate, “It just so happens that your friend here is only MOSTLY dead. There's a big difference between mostly dead and all dead. Mostly dead is slightly alive.

Source: Posted by adminadmin 961 days, 15 hours, 23 minutes ago

The “hidden gem” that is IBF Research - @ibf

Over in the UK the nation is getting into party mood as we start the Queen’s Diamond Jubilee celebrations. It’s also a year of celebration at IBF as it’s our 10th year anniversary and we’re excited about the New York and London member meetings coming up on 13-14 June.

Something I’m very passionate about at IBF is our Research Programme, which over the years has spanned a wide range of intranet topics and provides our members with a reliable resource for best practice, thought leadership and inspiration. ...

Source: Posted by adminadmin 963 days, 14 hours, 46 minutes ago

How do you justify the value of your intranet to senior management?

In these tough times, how do you demonstrate the value of your intranet? I've just a published a Youtube video showing a possible way of aligning your intranet with your organisation's KPIs.

Source: Posted by roowrightroowright 964 days, 16 hours, 53 minutes ago

Standards that make SharePoint 2010 a success « Mark Morrell Intranet Pioneer

When you are faced with implementing SharePoint 2010 your intranet needs the right standards to make the launch and ongoing use a great success.

How can you do this? Firstly you need to be clear why you have standards. The reasons why usually include......

Source: Posted by markmorrellmarkmorrell 964 days, 21 hours, 40 minutes ago
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