Quintiles' new intranet gives staff what they wanted: social media features. The result? It's changed the company culture for the better.
If employees spend more time on the intranet, is it a good or bad thing?
An argument can be made for both sides of the fence. For example, more time spent on the intranet may mean people can't find what they want and spend a lot of time browsing around or searching. Or perhaps the system is so slow it takes forever to log-on and download a document. (Jonathan Philips, from the team at Intranetizen, gives a nice description of this dilemma in his article, "It’s not about the outputs, it’s about the outcomes").
“Oh yes, our employee benefits information should definitely be secured”, the country HR manager said. “We do not want everybody to see that information”. It took me some time to convince him that this was really not a good idea. I had to come up with various arguments to convince him. I think information like this should be open, and that you can better spend your time on improving content, usability and findability than on maintaining security. Read on!
If you’re working in intranets, part of your routine is likely to analyse your intranet statistics and look for opportunities for development.
They’re a vital indicator of intranet health, showing if your site is working correctly and providing the services employees need.
But who sees the stats? Just the intranet team, the stakeholder team or maybe you share with every user of your intranet. In this post, we’ll look at the case for broadening the audience for your intranet statistics.
As part of your SharePoint 2010 strategy you need to get the governance right for your organisation’s intranet – restricted if you are highly regulated, looser if you are creative and innovative - for publishing and for accessing and using the information. Setting the right level of permissions for people publishing and using SharePoint 2010 is critical to the value it can bring to your organisation.
What level of control do you need centrally? What level of control do publishers need? You need to understand the key roles when using SharePoint 2010. Getting the balance right and assigning permissions to MySites, TeamSites and MyProfile is critical to your organisation gaining the full benefits expected.
On 13 June the Intranet Benchmarking Forum (IBF) celebrates its 10th anniversary in a live joint meeting of its 100 plus members between London and New York.
CEO and Founder Paul Miller chooses the 10 intranets that, in his belief, have defined the intranet industry in the past 10 years.
This is article 19 in the series the Art of SharePoint Success describing my four part framework for ensuring long term, measurable returns on your SharePoint investment. The four elements of the framework are:
Governance Strategy Architecture Transition
Your Adoption Approach
Table 1 presents a very simplified overview of my usual approach to adoption in SharePoint based projects. This is very similar to the approach that Microsoft Consulting Services use with their top 100 global clients.
In early April San Diego Humane Society launched their company intranet, appropriately called “Fetch”, to over 250 staff in five locations across San Diego County.
Elkie Wills, Communications Coordinator at SDHS, attributed their successful launch to a concrete plan that she and an intranet team developed. Achieve intranet success with these four tips for planning an intranet roll-out...
The Water Cooler Goes Virtual
There are two things employees do at a water cooler (aside from drinking the water):
Talk about their life outside of work Talk about their work.
It's funny how those two things really can go together. And when technology supports the ability for employees to be both people and colleagues, innovation can happen. Now does that mean the enterprise social network is the answer? I think that depends on the question being asked.
In the future intranets will be all of these things in context.
At the Advanced Intranet & Portal Conference in Amsterdam, Sriram Chakravarthy, the Senior Director of Products and Engineering for tibbr presented on the future of intranets. He said modern intranets will give “the right information, to the right person, in the right context.” In other words, employees will not have to look far to find the content they need. It will all be in the context and flow of their work.
Based on Forrester’s State of Workforce Technology Adoption 2011 report, Sriram showed the five things employees look for from their intranet:
Rumors of the intranet’s death are greatly exaggerated; idol, foolhardy gossip.
No need to panic, your intranet won’t disappear. Just as the automobile, democracy under George W., and ‘bricks-and-mortar’ stores did not die despite the dire, prophetic predictions of many a fiery, false prophet, the intranet will continue to survive its current malaise, or rather, embattled evolution.
Yes, it is sickly, under-funded, under-used, under-appreciated, and perhaps even ‘mostly dead’ in many companies. As Miracle Max (The Princess Bride) so poignantly put it in terms that even children can appreciate, “It just so happens that your friend here is only MOSTLY dead. There's a big difference between mostly dead and all dead. Mostly dead is slightly alive.”
Over in the UK the nation is getting into party mood as we start the Queen’s Diamond Jubilee celebrations. It’s also a year of celebration at IBF as it’s our 10th year anniversary and we’re excited about the New York and London member meetings coming up on 13-14 June.
Something I’m very passionate about at IBF is our Research Programme, which over the years has spanned a wide range of intranet topics and provides our members with a reliable resource for best practice, thought leadership and inspiration. ...
In these tough times, how do you demonstrate the value of your intranet? I've just a published a Youtube video showing a possible way of aligning your intranet with your organisation's KPIs.
When you are faced with implementing SharePoint 2010 your intranet needs the right standards to make the launch and ongoing use a great success.
How can you do this? Firstly you need to be clear why you have standards. The reasons why usually include......
Inboxes become overloaded, and sometimes important messages get overlooked. One intranet software company offers solutions for common tasks.
Social intranets can help facilitate communication. The ability to connect with others through the intranet reduces our reliance on email. Besides, we lose a significant amount of time and productivity every day because we have to process so much email.
I'm going to show that many things you accomplish with email can be done more efficiently using internal social networking applications.
I think these apps often do an even better job than emails, especially if you want immediate response or better archiving.
On his courses Malcolm Davison of writingfortheweb.co.uk often ask people: ‘Does anyone check your work before your web pages are published’. With frightening regularity the answer comes back ‘No’. Malcolm relates in his blog how recognising that errors will occur is the first step - and then outlines ways to remedy the situation.
It has been some time since my last post about the process we used to “DoMoreWithSharePoint” so let me do a short recap: All businesses have a strong need to streamline processes, use workflows, manage requests and collect complaints. Not everything is in scope, or in scope yet, for the company’s ERP system. There is always a need for facilitating those simple processes that will never make it into your ERP system.
Yet SharePoint is there, but most people do not know how it can help them, except for sharing documents and using the odd Calender or Announcement list. Read on to learn how we have promoted our services to bridge the gap between business needs and SharePoint functionality.
So I've had an idea in my head for a while now and the only way I feel I can get it out of my head is to write a blog post. So some context;
I'm sitting in my office completing my appraisal, reflecting both on what I've done in the past year and what I'd like to do going forward and it strikes me that I cant see myself sitting here when I'm 50.
Now before anyone accuses me of being ageist I believe I could do the job perfectly well when I'm 50* and that someone else with the required skills and experience could do the job perfectly well when they're 50.
James Mullan explains in the article the two possible answers:
- Yes it does matter...you need to be young
- Yes it does matter...you need to be older
On June 13th the Intranet Benchmarking Forum (IBF) celebrates its 10 year anniversary in a live, London – New York joint meeting of its 100 plus members.
The original IBF mission to improve the performance of our member intranets through interaction, measurement and best practice has defined the intranet industry over the last decade. Here, IBF CEO and Founder Paul Miller, outlines his ten personal lessons for intranets from the last 10 years – and what they mean for the future of intranets.
Lesson 1 ...
J Boye Intranet Conference – what I discovered… - Interact Intranet is Intelligent Intranet Software
Having heard so much about the J Boye conferences I decided it would be a good idea to attend this year and see what all the fuss was about. Plus it was a handy half-way stop on-route to our new Dallas office and a chance to enter the Web Idol competition.
I was particularly interested to hear ‘real’ stories from leading world organisations on the problems and experiences they faced when rolling out their intranets. The overall theme of the conference was ‘Sharing is Caring’, a message that came through many of the talks. I’ve split my overview for each day of the conference below for easy reading. Enjoy!