Intranet Lounge - Latest published stories in Management, Governance & Strategy

How to create a social intranet employees will love

According to the Great Places to Work Institute, which compiles the annual list of the Best Companies to Work For, "the defining principle of great workplaces" is trust.

When my former company conducted a comprehensive internal survey a few years ago, the intranet ranked as the most trusted source of important information about the company. Other sources, including top leaders, direct supervisors, and co-workers, lagged far behind.

Source: Posted by adminadmin 284 days, 23 hours, 34 minutes ago

Intranet Innovation Awards 2013 - Rebecca Jackson

It was clear from the weight of the Intranet Innovation Awards report that 2013 has been a fantastic year for intranets. James Robertson of Step Two Designs led us through an ‘afternoon of intranet goodness’, confirming why judging was such a difficult task this year. It truly is ‘an exiting time for intranets’.

James Robertson presents the 2013 Intranet Innovation Awards in Melbourne

At the Melbourne awards presentation were treated to:Barclays Bank’s mobile intranet for frontline staff. A BYOD offering for their 40,000 staff which has demonstrated excellent return on investment for them. (Platinum Award)PwC Australia’s Pw...

Source: Posted by adminadmin 284 days, 23 hours, 35 minutes ago

Create a Governance Group When Choosing & Implementing a New Intranet

When considering an intranet project, a key feature to look for is its ease of use.  Intranet platforms like make managing content easy enough that non-technical department administrators can update information themselves.  These types of systems are great because IT staff is freed up to concentrate on other mission critical tasks and department information is always up to date.  However, they are only effective when the editors work together. 

It is essential that...

Source: Posted by adminadmin 284 days, 23 hours, 42 minutes ago

Melcrum Summit 2013 - The Art & Science of Performance

Will McInnes kicked off the conference with an energetic talk. Author of Culture Shock, he was introduced as not specialising in communications but focuses on how to do business in the new world and how to work with employees to make them successful in their own right.

Discussing the power of data and democracy and how it relates to employee performance he highlighted how we want to accelerate the speed of conversations in our business to match the speed with which it is happening outside. For example in the external world the passengers are first to tell train operators when there is a problem.

Companies need an intranet, online platform, to kick-start those conversations and help with the speed employees can set up project teams, vote new ideas and comment on ways to improve the business and contribute to company’s direction... Read More >

Source: Posted by InteractIntranetInteractIntranet 285 days, 9 hours, 27 minutes ago

Valuing information tip 4: finding it more easily | Mark Morrell Intranet Pioneer

In this series of posts ‘Showing the value of your information’ I help you with tips and advice. So far I have covered owning content, accredited content and collaborative content. I now want to cover findability of your content.

By findability I mean how you can make it easier for people to find the information you publish and manage. Making that difference will show that your content is more valued by anyone finding it....

Source: Posted by markmorrellmarkmorrell 287 days, 9 hours, 15 minutes ago

Employees shrugging off your intranet? It’s probably the platform - Holtz

I see my share of intranets.

The intranets I see tend to be the home to content produced by excellent communicators. These smart people understand the role of content in an employee communications strategy. They produce great articles, video and audio. Employees who view their content almost universally like it. Usually, they call me when they can’t figure out why, despite all this, employees turn to a variety of other channels for news, information and collaboration before they turn to the intranet...

Source: Posted by adminadmin 286 days, 23 hours, 42 minutes ago

Why ‘top tasks’ should not be your top task

Malcolm Davison of tackles the 'top tasks' priority mantra head on and argues that over emphasis on this type of navigation is wrong. He supports a devolved approach so that the site will deliver what's most beneficial for the web reader and the organisation itself - steered with the knowledge and cooperation of the publishing departments themselves. This applies on intranets just as much as it does on websites.

Source: Posted by MDavisonMDavison 291 days, 4 hours, 16 minutes ago

Demonstrating intranet ROI (via increased staff engagement)

There have been many discussions recently about the ROI (return on investment) of intranets.

At one level, this is extremely difficult to measure. The number of hits, and time spent on the intranet, don’t easily correlate with intranet value (I wrote about this a long time ago: 25 reasons why time saving is a bad metric). The level of activity (number of comments, likes, etc) is equally tricky.

On another level, however, demonstrating intranet value can be quite easy. The general principle is this:

Determine what business outcome is the priority, and then choose intranet activities that target it...

Source: Posted by adminadmin 291 days, 23 hours, 2 minutes ago

What Should You Name Your Intranet? - Intranet Ideas

Coming up with the right name for your intranet can be quite a task. In most cases, your intranet name is something that everyone across your organisation will see and/or say at some point, and it will be with you for at least the first iteration of your intranet project, so it’s easy to feel like there’s a lot of pressure to come up with the perfect name.

Well, we’ve got some guidance for you below on what and how to name your intranet, based on our experience of client naming processes. Hopefully you’ll find it helps you to choose an interesting, innovative name that really suits your intranet; some people do still opt for t...

Source: Posted by adminadmin 291 days, 23 hours, 1 minute ago

With HP's Work-From-Home Directive, Is the Digital Workplace Broken?

Depending on who you ask, Hewlett-Packard made this week one of two moves regarding where its employees work:

They either pulled a Marissa-Mayer-Yahoo-esque directive or … they didn’t.

Kinda Like Yahoo?...

Source: Posted by adminadmin 291 days, 23 hours, 3 minutes ago

Does Your Healthcare Intranet Have a Pulse?

Working with so many different companies on a day-to-day basis, we see how important design and architectural structure is to the success of an intranet over time. Your organization is a living, breathing organic entity and therefore your intranet should be flexible and accommodate organizational changes. Making sure that your intranet is keeping up with the needs of your business is essential in achieving healthcare intranet success.

I write today, in hopes that this article will help raise awareness about the health of your intranet. Let’s begin by placing our index and middle finger on the wrist of your intranet site and checking its pulse....

Source: Posted by IntranetConnectionsIntranetConnections 292 days, 22 hours, 25 minutes ago

Solve Project Communication Overheads Using Intranet Teams

I’ve worked in and with numerous companies around the world where Communication Overhead has been a major risk to delivery, yet it still seems a curse for many Project Managers. Many of these symptoms also impact our everyday roles. Today I want to propose a way you as an Intranet Manager or member of a… Continue..

Source: Posted by InteractIntranetInteractIntranet 294 days, 4 hours, 30 minutes ago

Valuing information tip 3: how to manage collaborative content | Mark Morrell Intranet Pioneer

In this series of posts ‘Showing the value of your information’ I help you with tips and advice.  In my last post I covered  how to make sure your accredited content is up to date so people using it can rely on its value.  I now want to cover collaborative content in this post...

Source: Posted by markmorrellmarkmorrell 295 days, 8 hours, 51 minutes ago

4 Tips for Better Intranet Management - Intranet Connections Blog

My fellow colleague Ayendra recently posted Removing the “IT Intranet” Perception, which outlined his previous experience working in a company where the IT department had become a bottleneck in the intranet communication process.

After joining the Intranet Connections team and working with our customers he saw examples of businesses using a different method of intranet management – smart delegation.

In these businesses distribution of content management meant the intranet was being utilized as a platform for collaboration, leading to a variety of benefits for the organization.

Source: Posted by adminadmin 298 days, 23 hours, 49 minutes ago

Social Enterprise Collaboration Governance: A Little Done, A Lot More To Do

Metalogix didn't wasted any time in incorporating the SharePoint governance and administration assets it acquired from Axceler in August into its corporate portfolio. This week, Axceler has rebranded itself and its remaining assets under the umbrella of a new company called View Do Labs, which will focus on offering enterprises governance and analytics across social networks.

Source: Posted by adminadmin 299 days, 3 minutes ago

Worldwide Intranet Challenge (WIC): Intranets: the signal and the noise and the need for a 'content miner'

Andrew Wright

In science and engineering, signal-to-noise is a measure that compares the level of a desired signal to the level of background noise. The term is also commonly used to describe a ratio of things that are useful (signal) to less useful (noise).

In intranets, it’s a useful analogy to describe the relationship between work-in-progress (WIP) type content such online collaboration & discussions (noise) and more formal content such as policies, procedures, work instructions, templates and forms (signal).

Source: Posted by roowrightroowright 300 days, 2 hours, 3 minutes ago

Superhero Intranets = Superhero Culture

Eric Ryan, co-founder and self pledged co-parent of method believes that the method culture is their only sustainable competitive advantage for innovation and that all employees must embody the brand. Imagine that. Imagine the power of that statement. Now imagine the many ways to transfer that statement to every single staff member. Enter the intranet and you have a primary driver to making your intranet site a critical component of your competitive advantage and company health....

Source: Posted by IntranetConnectionsIntranetConnections 300 days, 3 hours, 4 minutes ago

7 Common Mistakes That An Intranet Administrator Should Not Do | Intranet Extranet Blog

We all love intranets (at least in Claromentis). Intranets don’t just allow you to manage and organize your precious data in your corporation, but it also encourages your users to get involved in the workplace; if it is used correctly. In this article, I am going to list the 7 common mistakes that an intranet administrator shouldn’t do. I hope this helps you optimize your intranet and make it work more efficiently for both you and your users.Keep It Simple, Yet Efficient

We all are busy, aren’t we? Nobody wants to come to an office and see a load of irrelevant documents nagging them and announcements that they have no interest...

Source: Posted by adminadmin 300 days, 23 hours, 39 minutes ago

From intranet to iPad: Top tips to repurpose online content - Melcrum | Effective internal communication

With employees more mobile, informed and influential than ever before, dynamic access to quality intranet and website content has never been more critical. Better business results depend on it. Are you making the most of your virtual potential? Chevron’s Allyson Ward Neal explored precisely this at IABC’s recent 2013 World International Conference in New York.

By Allyson Ward Neal and Megan Sheerin.

Source: Posted by adminadmin 301 days, 22 hours, 37 minutes ago

How Analytics Can Support Intranet Management - Jed Cawthorne

A lot of the big data noise revolves around how marketers use data analytics to improve marketing performance. But how do these tools and techniques effect what is going on behind the scenes?

Conceptually there is nothing new here, nor is this rocket science, and yet the built in analytics of intranet CMS solutions are often lacking in features and functionality. However if you have the latest all singing all dancing version of Webtrends, or IBM's analytics suite, or some cool open source tool kit, do you have the in resources in the form of people, expertise and time to make the fullest use of these capabilities on the digital marketing front?

Source: Posted by adminadmin 301 days, 22 hours, 35 minutes ago
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