Intranet Lounge - Latest published stories in Management, Governance & Strategy

Are you an intranet optimist or pessimist?

Last week James Robertson did a great post which outlined six reasons why he was optimistic about the future of intranets. These reasons include the way intranets are finally proving their value by being essential work tools rather than purely corporate comms channels, as well as the breadth of knowledge of intranet teams. James finished his post by saying:

Those who say that “intranets are dead” are flat-out wrong. Instead, intranets are now starting to emerge from their “adolescence”, to play a much more important role in organisations.

Source: Posted by adminadmin 346 days, 14 hours, 5 minutes ago

How To Measure Intranet Engagement - Do Mobile Apps Offer A Clue?

Measuring intranet engagement is an important task for any intranet vendor, developer or manager. After all, intranet is often touted as a miracle cure that fosters collaboration, increases productivity, improves internal communications and makes employees more engaged. When reality turns out different, the shortfall is blamed on the wrong ‘implementation strategy‘ or lack of training.

But is it really true? Does it make no difference what platform you chose for intranet or do some intranet platforms advance engagement, while others hinder it? This answer is extremely hard to answer. At Bitrix24 we use a number of tools to mea...

Source: Posted by adminadmin 346 days, 14 hours, 5 minutes ago

Intranet broken? This might be why

“Our intranet sucks.”

“Why is our intranet so unusable?”

“Intranet? No, we just use Dropbox.”

Those quotes, and many, many more just like them, can be found sprinkled throughout my notebooks from my time as a consultant with our enterprise division. Time and time again, with clients of every size and vertical, our consultations and end-user interviews turned up feedback just like that.

What is it about the lowly corporate intranet that tends to strike such discontent among users?

Source: Posted by adminadmin 346 days, 14 hours, 3 minutes ago

Getting Your Website or Intranet Under Control: the Power of Information Architecture

This blog looks at how to direct and control your web application, be it a website or Intranet. What is often forgotten is that information architecture is fundamental to what a web application is and does: it defines its scope. A good information architecture meets both business and user objectives by means of a user experience strategy.

Previously, I gave a general introduction to information architecture and I referred to a supermarket website and how you might group things together and label them in a way that users understand. This is generally a good idea, as long as it’s aligned with business objectives: we have to be realistic here. Sometimes it’s...

Source: Posted by adminadmin 345 days, 15 hours, 41 minutes ago

The Digital Workplace Trends 2014 survey is now open! | Mark Morrell Intranet Pioneer

The 8th annual survey – Digital Workplace Trends 2014 – is now open. It will close mid-October. You are invited to participate in the survey and in return you will receive:

A free copy of the “Digital Workplace Trends 2014″ report on 31 January 2014. (This report is commercialized at US$ 530 for non participants.) A customized Digital Workplace Scorecard. The scorecard is calculated based on responses to a selection of questions in the survey. It gives a sense of where the organization is at compared to other similar organizations. (Available in the first part of February.)

The survey will take you from 45 to 60 minutes to complete....

Source: Posted by markmorrellmarkmorrell 347 days, 54 minutes ago

Why do we need a full intranet if we have Network Drives?

Most of our clients that I visit before we implement their intranets rely heavily on shared network drives.  This is where they keep everything from newsletters to their policies and procedures.  It works okay, but other alternatives work even better…way better.  We recommend that our clients put these documents on their hospital’s intranet for several reasons. 

One reason why we recommend using an intranet to host things like newsletters and policies is because it makes these documents easier to access. There is no need to map to a drive when the documents are on your intranet. You can navigate to the document as if you were clicking through your favorite website instead of going through some complicated folder structure. Since most people are now familiar with the layout of websites, this should be an easy transition. Also search functions are usually a lot faster and more robust than Windows Explorer in many ways.

Source: Posted by adminadmin 347 days, 15 hours, 16 minutes ago

Sometimes ignored, intranets can make a difference

Company intranet portals often sit unused. Granted, they do not tend to have the splashy impact of other newer technology deployments, and as a result, IT leaders may prioritize the latest trends. Ignoring your company’s intranet – the primary knowledge repository of the enterprise – can create a snowball effect wherein the portals can go unused and, due to the dearth of incoming user content, stagnate. Breaking this cycle and introducing dynamic new capabilities for these systems can streamline office workflows and operations for the better.

Having a single place to communicate with coworkers and access relevant internal information based on employee roles and responsibilities can help employees make sound, informed decisions. The data sunk out of view in the intranet is meant to be close at hand, and restoring it to easy access can unlock the agility leaders didn’t know was missing.

Source: Posted by adminadmin 350 days, 2 hours, 45 minutes ago

Recipe for a Successful Long-Life Company Intranet System

A company intranet will work only when it works for you, but to achieve a successfully functioning company intranet, you need to put some work into it as well.

It is common for company intranet systems to have a limited life span. It is not that the system itself fails, but the users of the system subtly, gradually and unintentionally pulls the plug on it.

Source: Posted by adminadmin 350 days, 2 hours, 44 minutes ago

How to Push Engagement. Push it REAL Good.

You’ve been hearing it for years: Highly engaged workplaces grow faster, adapt quicker, and innovate more. You, yourself, understand the value and even the financial gain; however, you have yet to fully convince your senior leadership that employee engagement has financial results. So you need proof points that you can really push to your senior leaders so that they see results not just in theory but with weight they feel in their pockets.

Source: Posted by adminadmin 351 days, 20 hours, 58 minutes ago

The Evolution of Work - Forbes by Jacob Morgan

Work is clearly evolving which means that we are seeing new technologies and behaviors enter our organizations. These new behaviors and technologies are largely being fueled by the consumer web and now organizations are struggling to adapt.

I put together a visual explaining the evolution of work. A high level explanation for each area is provided below after the graphic. Share it with your friends and colleagues who are seeking to understand how the world of work is changing.

Source: Posted by adminadmin 352 days, 14 hours, 54 minutes ago

How to Create a Wellness Portal on Your Intranet - by Alexis Rodrigo

Bad health is bad for business.

According to a study cited here, employees’ medical expenditures already eat up 50 percent or more of company profits. Add to that the cost of absenteeism and loss of productivity due to illness. The clear takeaway is this: companies can no longer afford to ignore their employees’ health.

Your company intranet can play a big role in promoting health and wellness among your staff. In this post,

I’m going to share my thoughts on how you can easily and quickly create a wellness portal page on your intranet.

Source: Posted by adminadmin 352 days, 14 hours, 51 minutes ago

Six reasons why I'm optimistic about the future of intranets - Column Two

Six reasons why I’m optimistic about the future of intranets Written by James Robertson, published September 10th, 2013 Categorised under: Book & product reviews, Intranets

Last week my new book, Essential intranets, went live. It’s fundamentally a very positive book, outlining an aspirational vision for the role of intranets. As I sit in the airport on the way to a series of conferences in Europe, I thought it was worth outlining why I’m feeling so optimistic about intranets.

Here are my six reasons...

Source: Posted by adminadmin 353 days, 3 hours, 8 minutes ago

Why the Term Governance for SharePoint is Overhyped - by @metavistech

I wish I had a quarter for every time the words “governance” and “SharePoint” were used in the same sentence — I’d be pretty darn rich right now. But I’d be an unhappy millionaire.

Why? Because I believe the term governance is so overhyped when it comes to SharePoint that all we seem to do is talk about the concept of “governance” and not about the solutions required to solve the problems it is supposed to deal with.

Source: Posted by adminadmin 353 days, 13 hours, 44 minutes ago

My Employee Engagement Advice to a Stranger - Dan Pontefract

From time to time — and now with an increasing frequency, like that of my biscuit cravings — people reach out to me for some advice over the ole email.

If I can, I’m happy to help.

It would be even better if they could find a way to hide the biscuits in my house.

One such plea for assistance arrived in the ole email this past week. Given the situation isn’t unique, I thought I’d share the problem as well as my answer (seems sensible, no?) in terms of a potential resolution. Of course, I’ve removed the names and other bits in order to ensure anonymity of my new friend.

Source: Posted by adminadmin 353 days, 13 hours, 46 minutes ago

Avoid These Big Data Mistakes + Next Gen of Intranet Portals

It may have been a short work week but that didn't slow things down at CMSWire. This week, we kicked off our month long focus on Big Data — we talked big data mistakes marketers commonly make and how smart marketers extract value from Big Social Data. Over in our information space we took another look at SharePoint on premises vs Office 365 and in Social Business we discussed the importance of SharePoint user training.

Source: Posted by adminadmin 354 days, 3 hours, 6 minutes ago

Book Review by @jedpc: Essential Intranets by James Robertson

"I built my first small “departmental intranet” back in 2000. Like many others I suppose, when searching for resources, I soon became used to hitting the website of James Robertson and Step Two Designs to read their articles and blogposts, so it seemed appropriate that I should review his new book, Essential Intranets."

Although James and his Step Two colleagues have a wealth of real world intranet experience, James took the interesting route of reaching out to practitioners and experts from around the world to join his “advisory panel” for writing the book, so you're not just getting one persons opinions, but content that was potentially discussed at length before reaching its final published form.

Source: Posted by adminadmin 353 days, 13 hours, 48 minutes ago

Google+ Focuses on Territory Facebook is Not Interested In: Corporate Social Networks

August 14, amid another release widely shared across the press, Google launched an important feature that enhances Google+ (read Google Plus) as a key part of the company's approach to the Social Business market: the Google+ API Domains.

The feature, which will allow companies to develop business tools over the Google+ platform, consolidates the social network as a solution that aims to meet the needs of the enterprise user not only in making connections and social relations within the corporation, but also as an enterprise tool for communication and collaboration - a niche which has never attracted interest from Facebook.

Source: Posted by adminadmin 353 days, 13 hours, 51 minutes ago

Showing the value of your information | Mark Morrell Intranet Pioneer

I want to help you to show to people using your information how valuable it is. Information should be something that can be used to help you with your work and be useful to you.

What is it you can do for people to realise your content is of value, it is useful, reliable, and authoritative? What pitfalls should you avoid so people avoid your information!

Source: Posted by markmorrellmarkmorrell 354 days, 19 minutes ago

How to Manage Tech and Creative People when you're In-between the Two

As tech seeps deeper into our work and the digital and real worlds combine, a whole new demand is rising for people who can bridge the ‘in-between’ space – a place that straddles both creativity and technology, and takes two very distinct areas of expertise and melds them together.

If I have just described you and your predicament, read on. Maybe you are tasked with managing cross-functional teams, with a creative objective grounded in digital and tech. To succeed, you have to be fluid enough to pass between both ends of the spectrum before reaching a final goal. In fact, oftentimes thriving in that space is just as much about your mindset as it is about your skill set.

Source: Posted by adminadmin 354 days, 2 hours, 59 minutes ago

How to Recognize and Remove Success Barriers In the Social Enterprise

Employees like to be productive. They also like to have accomplishment attached to their names.

Defining The Problem So what’s stopping your employees from being productive? Where in your enterprise collaboration strategy are the failures?

When there are too many administrative routines to take care of, people can’t fully focus on their main tasks," Filev says. "Everyone’s personal productivity suffers from this, and, consequentially, it slows down your whole team. Sending out requests for status updates and waiting for information slows down everyone. We are all humans, and we want to do something meaningful at our work, not just fight with email, write reports and sit at meetings.

Source: Posted by adminadmin 355 days, 18 hours, 37 minutes ago
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