When organizations discuss the business value of social networking, the conversation invariably includes a discussion on employee profiles.

Strategists, sponsors, champions, and management teams often (not always but frequently) make the assumption that employees will create and maintain their own profiles. These profiles will include rich information not captured elsewhere in corporate systems. Rich employee profile data that is broadly accessible by co-workers will enable the organization to improve its ability to locate experts, discovery new sources of talent, connect people across the globe working on similar business activities, and enable better community-building.

While these benefits are all possible, I consistently find that profiles are a common adoption hurdle faced by project teams across virtually all industry sectors.

Source: www.thesocialworkplace.com Posted by bee 941 days, 18 hours, 11 minutes ago

A report commissioned by Citrix Online, a division of Citrix Systems, Inc., surprisingly revealed that Gen X workers -- and not those in the younger Gen Y generation -- make up the majority of those who use social networking for business, followed closely by Boomers aged 55 and older.

According to the data, Gen Y's use of collaborative technology also lagged others. The survey, conducted by Forrester Consulting, provides a snapshot of how the global workforce communicates as work becomes more distributed and usage of collaboration technologies increases.

It reveals a highly-dispersed workforce still favoring meetings, but increasingly using tools such as social networking and video chat to communicate and collaborate.

Source: www.marketwatch.com Posted by bee 941 days, 21 hours ago

Well, almost any browser based app anyway. Socialcast announced today a new product called Socialcast Reach. Reach will bring Socialcast streams into SharePoint or any other application that supports HTML and JavaScript.

Socialcast is trying to solve the problem of too many applications by bringing activity streams into the applications users already spend their time in.

Source: www.readwriteweb.com Posted by bee 942 days, 18 hours, 42 minutes ago

Is Enterprise 2.0 the chocolate to Social CRM's peanut butter? In a recent InformationWeek post I commented on the maturing Enterprise 2.0 market and our path towards deeper integration of social and collaborative applications with pre-existing business work flows and applications.

Debates continue on whether legacy apps will evolve enough to provide this collaborative functionality baked into the work flows they support or whether a new category of enterprise software will establish a platform agnostic social application layer that will cut across and intersect with multiple existing applications.

In either case, one area that seems to be accelerating towards deeper social software integration is customer engagement and the associated world of CRM.

Source: www.informationweek.com Posted by bee 943 days, 21 hours, 18 minutes ago

In my last blog post I raised this question: Did you ever learn to be a knowledge worker? In part two I would like to give you a little background on how this question came to my mind.

In the last few years I initiated the introduction of various free digital tools for internal communications in our company, but I did not do that on my own, on the contrary. In 2006 I joined forces with Samuel Driessen, our Information Architect. It was very interesting to collaborate, as Samuel and I both worked from...

Source: corporateinternal.blogspot.com Posted by support 944 days, 3 hours, 53 minutes ago

The success of any organization’s information management (IM) strategy depends on managing three different spheres of concern: people, business processes, and technology. IM strategies often fail because they do not properly address one or more of those areas which are like three legs of a stool: remove one and the whole thing falls over.

The following eight points identify some key considerations for each of these legs. Each point is a distinct, major area of activity within any large-scale IM strategy. Putting sufficient effort into all of these areas will significantly improve your degree of success, but losing focus on even one of them can have a disproportionately large and detrimental impact.

People - Processes - Technology

Source: aiim.typepad.com Posted by admin 945 days, 6 hours, 20 minutes ago

With the continued growth in both volume and influence of social content inside organisations, how should internal comms managers respond?

How can an internal comms manager keep up with the buzz in social channels inside their organisation?

You can try to use technology to monitor the buzz, but the only really effective way to keep up with what’s going on is to be in the thick of it yourself … connected to those with the greatest influence and to those who comment about the bits of the business for which you have responsibility. Internal comms managers need to be the super-networkers inside an organisation … the alternative is to become out-of-touch and irrelevant.

Source: richarddennison.wordpress.com Posted by bee 944 days, 23 hours, 35 minutes ago

Enterprises deploy collaboration and social software to allow employees to more effectively address business problems and identify business opportunities.

This software helps users find content from which they can learn and locate other people with whom they can collaborate. Success will depend on how well the application enables users to find what they are seeking, so application designers and administrators must understand which user experiences create successful outcomes–and which lead to failure.

Source: smartdatacollective.com Posted by bee 944 days, 23 hours, 37 minutes ago

Step 1 – Strategize: There is no one “right” Social Learning strategy, and there is no one right way to develop one.

The approach to strategy development depends on several factors such as your organizational structure, existing learning programs, organizational learning culture, and the value executives place on informal learning.

The most powerful approach to strategy development, from my experience, is to develop one that is business-driven – aligned to larger company goals like increased innovation, increased collaboration across traditional organizational silos, reducing reliance on the aging workforce, compressing time to performance, etc.

Source: daretoshare.wordpress.com Posted by admin 947 days, 19 hours, 35 minutes ago

BankWest has revealed details of its internal social networking service, IdeaBank, with the platform resulting in more collaboration and innovation.

Head of application delivery at the bank, Dave Williams, addressed a group of IT professionals in Sydney at the Gartner SOA summit where he outlined how IdeaBank is fostering shared information and increased customer growth.

"At BankWest we've built an application called IdeaBank. It's a social networking application. You can go to it and say 'I have a problem, can you help me solve it?' You don't worry if people can solve your problem because it's more about putting your idea out there." Williams said.

Source: www.cio.com Posted by support 949 days, 5 hours, 28 minutes ago