Intranet Lounge - Latest published stories in Social intranet & Collaboration

User approach, processes and ambient metrics differentiate Enterprise 2.0 strategies

The enterprise band wagon is getting big. In fact, it's more like the Enterprise 2.0 barge now. Most enterprise software that is new or has been updated in the last several years tries to lay claim to some E20 credibility. Whether in its SOA-ness, SLATES conformity, or simply its addition of some rounded corners, reflections and drop shadows, they all seem to have some E20 in there. Asking "Is it E20?" is almost like asking, "Will it blend?" The answer is always, "YES." So where is the uniqueness that sets E20 systems and strategies apart?

The answer to these questions, I believe, can be found in some emerging Enterprise 2.0 trends. The rash of recent conferences (Gilbane, Collaborate 2010, AIIM and the Web 2.0 Expo), analyst reports and punditry converge on three important trends in Enterprise 2.0:

  • Users first (after all there is no E20 without them)
  • Process importance (because this is where "real" work gets done)
  • Ambient metrics (because this predicts what really matters)
Source: www.fiercecontentmanagement.com Posted by beebee 743 days, 17 hours, 18 minutes ago

Is Microblogging for Your Organization? Dan Keldsen Answers

I am breaking up our discussion into two distinct parts. The first, this one, on the value of Microblogging. The second, a look at the future of Enterprise 2.0 and whether IT is going to participate or not.

Source: www.seekomega.com Posted by beebee 743 days, 18 hours, 52 minutes ago

Five Reasons Why Social Media Helps Businesses Grow

The New York Times just ran an article called, “Antisocial Networking?” in the Sunday Styles section. The cut line reads: Experts wonder if technology keeps children connected or diminishes their ability to read social cues and interact the old-fashioned way.

My take-away

The idea I took away from it is that people are worrying that friendship the way we know it is a dying breed due to social networking. I think that’s probably true, but I’m not sure how important that is.

And, companies that facilitate this natural progression are sure to win on many fronts regarding:

  • Innovation
  • Engagement
  • Recognition
  • Development
  • Community
Source: www.goodcompanyblog.com Posted by beebee 743 days, 19 hours, 49 minutes ago

The Twitter Kool-Aid Is Much More Than Just Sugar Water

Why the 'Real-Time Web' Matters - A lot

@cshirky Sorry for saying I don't care about your passing thoughts (or mine, or anyone else's). Apparently, I do.

That was a tweet I sent out the other day, linking to the New York 140 Character Conference. Actually, the tweet was more like a caw, since I was eating crow. Back in 2008, I'd been trying to get NYU Professor Clay Shirky to explain to me why anyone could possibly give a crap about strangers' or friends' (or for that matter fantasy-sex-partners') micro-news that, for instance, they'd just boarded a plane to Tulsa.

Source: www.stumbleupon.com Posted by beebee 745 days, 7 hours, 18 minutes ago

Yes, Enterprise 2.0 Pilots Should Be Silenced – But They Won’t Be Soon

Last year I was working with a large brand and it was painfully apparent their internal collaboration pilot was doomed from the start. The eBusiness exec kept saying “we’re just not getting the adoption.”

When pressed on metrics and the objectives his company had outlined that could perhaps affect the work being done in various groups, the result was radio silence. A quick reality check showed the brand group had seeded a few blog and forum posts, created some user accounts, and proceeded to push out an email or two. Oh, and we were given 90 days to see if things worked.

I never could figure out how they expected anything to come out of the effort by dropping in some technology and encouraging people to collaborate.

Source: www.wowfeed.com Posted by beebee 744 days, 7 hours, 12 minutes ago

Enterprise 2.0 & The Future of Work

We seem to spend a lot of time and money on learning to understand Enterprise 2.0 Adoption Patterns to help make things easier and more intuitive for employees. It’s great when the strategy behind an Enterprise 2.0 Solution includes design and development elements that help employees connect to things and each other. These elements should have the employee feeling like the system can read their mind. This type of platform behavior does require a little effort. We already see these type of platform behaviors in the public space.

With 2 videos

Source: webtechman.com Posted by beebee 747 days, 5 hours, 17 minutes ago

Implementing Enterprise 2.0 at Océ Part Three: Change Management

This is part three in a multi-part series on how Océ is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0, and part two covered making the push for Enterprise 2.0


Océ was faced with how to deal with the current company culture. Traditionally, employees were not encouraged to ask questions or be open about personal doubts and ideas.


Today I will cover how Océ dealt with change management issues.


Source: www.jmorganmarketing.com Posted by beebee 747 days, 20 hours, 9 minutes ago

Enterprise 2.0 Collaboration Tools: On the Cusp of Proliferation

Offering up Enterprise 2.0 tools for business collaboration is easy. The tougher assignment for many IT executives in the months ahead will be managing the proliferation of platforms and technologies and demonstrating their benefits across the enterprise.

At most large businesses, consumer-driven technologies such as blogs, wikis and multimedia tools are finding a home in the corporate environment. For example, 14 percent of 861 global IT leaders surveyed by InformationWeek earlier this year said they want to increase employee productivity by using new collaboration tools.

"We are clearly at a tipping point for Enterprise 2.0 implementation," says Patty Caya, a researcher who co-authored a recent study with Jakob Nielsen for the Nielsen Norman Group. "Now we have to see if the benefits outweigh the risks."

Source: www.microsoft.com Posted by beebee 747 days, 20 hours, 20 minutes ago

Barriers to using Web 2.0 technology: solutions

The truth is that you don’t have time not to implement new and more effective ways of working. Of course there’s an overhead cost, because until you try out different resources it’s not always obvious which ones will work best. However, the organization doesn’t explore new ways of working it will increasingly lag behind the curve. Who would employ a plumber who still used lead pipes? Same argument applies.

Source: www.philb.com Posted by beebee 748 days, 18 hours, 46 minutes ago

Web 2.0 and Enterprise E2.0 – in Plain English

What they are; what’s next; and how to profit

It's been almost seven years since the term “Web 2.0” began its ascent into mainstream. Over this time it has become a frequent,yet controversial watchword for innovative new ways of using the network (intranet or Internet) in our own personal and business lives to create, collaborate, and share information.

Web 2.0 promulgates a vision of the next-generation Web as a place where billions of people interact online as the most potent creative force in history. But Web 2.0 itself is a complex vision that was originally defined by industry thought leaders who were attempting to capture what lies at the core of the most successful examples of what has happened over the 17 years of the public Web.

Source: www.aiimcommunities.org Posted by beebee 749 days, 20 hours, 7 minutes ago

6 Fundamentals of Effective Collaboration

In my last post, I framed a definition of collaboration, but it left many questions unanswered. For example, what would effective collaboration look like?

Here are my secret sauce ingredients. I see these as key factors for driving effective collaboration:

Engagement. To me, it starts with listening, being in the moment. Active listening and engagement is necessary to establish rapport and trust.

Source: www.talentculture.com Posted by beebee 751 days, 4 hours, 52 minutes ago

How to Break the Tyranny of E-mail by Oscar Berg

E-mail is the digital nervous system of most enterprises today. Without email, they would more or less stop ticking. The reason is simple: rapid access to information is crucial in today’s world, and e-mail is the main mechanism in an enterprise to make that information flow.

So how did this happen? Well, e-mail has many strengths and benefits that make it very fit for information-sharing, such as:

  • It is a very rapid way of sharing of information
  • It can be accessed from anywhere, using any device
  • It is easy and convenient to use
  • It is easy to target specific receivers
Source: www.aiimcommunities.org Posted by supportsupport 751 days, 18 hours, 27 minutes ago

What Enterprise 2.0 Practitioners Should Know About KM Deployments

About a decade ago Knowledge Management (KM), was the focus of business and technology leaders alike. But after only a few years in the limelight, KM all but disappeared. The advances of modern enterprise collaboration bring this subject back to the fore.

Knowledge management morphed, to a series of related applications, technologies and practices. Among these are/were portals, intranets, BI, collaboration and two that are enjoying much attention of late Web and Enterprise 2.0. With these newly defined applications as arsenal, knowledge management is rising like the phoenix, though some do not recognize it or label it as such.

Source: www.cmswire.com Posted by supportsupport 751 days, 18 hours, 58 minutes ago

Don't expect too much from Enterprise 2.0 - by Oscar Berg

Culture comes first, technology second

Be sure not to expect too much from Enterprise 2.0. At least not in the short run and from individual technology-driven initiatives.

A real and truly successful implementation of Enterprise 2.0 must be the result of concious and careful choices, supporting a transformation that has already been initiated. The transformation must guided by great leadership, carried out as an evolutionary process by the right people who know exactly what to do and ...

Source: www.thecontenteconomy.com Posted by beebee 752 days, 20 hours, 48 minutes ago

Why We Share Information - Forbes.com

Today social networks are a defining feature of information exchange. And within industries that have intensive amounts of research and development, social networks are key to fostering innovation. But when does a researcher decide to share something with fellow researchers?

The answer potentially separates organizations that have truly innovative cultures from those that don't.

Source: www.forbes.com Posted by beebee 754 days, 18 hours, 58 minutes ago

Drop The Pilot - (about enterprise 2.0 pilots)

I was talking about Enterprise 2.0 with the management team of a large publishing company a little while back, hitting all the familiar topics: ROI, risks and threats, whether Millennials really are different than older workers, and so on.

As I listened to their questions and comments, though, I heard another topic emerge, one that I realized I’d been hearing about for a while in one form or another without directly addressing or acknowledging it. This was the underwhelming result of most pilot projects, and the difficulties this posed to E2.0’s champions.

Source: andrewmcafee.org Posted by beebee 755 days, 19 hours, 52 minutes ago

My Motivations For Enterprise 2.0

Hopefully this provides a little more detail behind some ideas in an earlier post. Since I’m the boss, well, my motivations sort of become my team’s motivations, as long as I have the energy to see them through. Do I look like an authority figure?

I started my Enterprise 2.0 journey without really understanding my own underlying motivations.  I always had the nagging feeling that managing the activities of a global group of 80+ in support of over 5,000 employees was something beyond the scope of our c...

Source: nextthingsnext.blogspot.com Posted by beebee 755 days, 19 hours, 15 minutes ago

Dell Uses Social Media to Foster Employee Ideas and Engagement

When it comes to internal communications, global technology giant Dell may have hit on the perfect storm: a social media platform, dubbed EmployeeStorm, which culls ideas from all of its business units and fosters discussion among employees.

Launched nearly a year ago, EmployeeStorm allows Dell’s worldwide community of more than 80,000 employees to post and discuss ideas on topics ranging from product upgrades and innovation to critiques of company policies, facilities improvements and benefits.

Source: www.thesocialworkplace.com Posted by beebee 755 days, 19 hours, 8 minutes ago

Should CEOs Tweet And Blog?

The decision to blog or tweet on Twitter for some chief executive officers seems like a no-brainer. Others prefer not to make the time or have concerns about being too free, slipping and giving away trade secrets.

Forrester Research Chief Executive Officer George Colony predicts that within 15 years CEOs will need to know the ins and outs of new media, social network technologies and social communities before they get the job.

Source: www.mediapost.com Posted by beebee 755 days, 20 hours, 12 minutes ago

Being an enterprise linchpin - Enterprise 2.0

Recently, I read the new business book by Seth Godin, Linchpin: Are you indispensible? which is a must-have for any modern person’s bookshelf. The major premise of the book is that there are no more great jobs that pay well where someone tells you what to do.

Let me repeat that, because jobs where someone tells you exactly what to do have been a stable of hierarchical organizations for a long time now. There are no more great jobs where someone tells you what to do.

The reason is that every job simple enough for a manager to tell their employees exactly what to do can be outsourced or automated, eventually. Even if you currently have a well-paying job where someone tells you what to do all day, how long will it last?

Source: www.aiimcommunities.org Posted by beebee 755 days, 19 hours, 40 minutes ago
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