Intranet Lounge - Latest published stories in Social intranet & Collaboration

Inside IBM’s Social Content Strategy - Giselle Abramovich (@GAbramovich)

Forget Facebook; IBM claims it’s been doing social media for two decades now.

Back in the early 1990s, IBM employees had access to collaborative systems on Mainframe, where employees could chat and comment on one another’s work. By 2000, IBM’s intranet had social elements like customized content and feedback options like chat and commenting. It also hosted online “jams” where tens of thousands of employees would talk about topics critical to IBM’s business.

IBM has centered its social strategy around content since the get-go. What’s interesting is that IBM doesn’t take a command-and-control approach to content. Some of its employees write for IBM blogs, while others have their own blogs. The best content is showcased on IBM’s “Voices” website.

Source: www.digiday.com Posted by adminadmin 534 days, 22 hours, 40 minutes ago

The Making of Intelligent Discussion Forums

The Making of Intelligent Discussion Forums

Discussion Forums are the simplest way to encourage collaboration and improve communication and knowledge sharing on your intranet.

For the past 18 months a team of Interact developers have focused on ensuring that Interact 7 offers the ultimate Discussion Forum experience. Working hard they have built one central place where people can collaborate, ask questions and share ideas.

Interact 7 has two key goals:Create tools to get work done...

Source: bit.ly Posted by InteractIntranetInteractIntranet 535 days, 22 hours, 54 minutes ago

Social Intranet Strategy: Understanding Networks, Power & Politics

Power has been an underdeveloped concept in the rhetoric surrounding the use of social intranets. Expressions like “liberation” and “enhanced collaboration” and “empowerment” are common in marketing, but is this really the case? How does power really work in the social intranet? Who is in control? What are the opportunities of this new model? What are the risks?

Using ideas developed by communications scholar Manuel Castells and his work Communication Power, this post introduces how we can understand network power inside of organizations and contemplate its effects.

Watch the webinar recording (55 minutes long) or read the blog post (6000 words)...

Source: www.thoughtfarmer.com Posted by adminadmin 536 days, 3 hours, 52 minutes ago

In networks, cooperation trumps collaboration - Harold Jarche

In networks, cooperation trumps collaboration. Collaboration happens around some kind of plan or structure, while cooperation presumes the freedom of individuals to join and participate. Cooperation is a driver of creativity. Stephen Downes commented here on the differences:

collaboration means ‘working together’. That’s why you see it in market economies. markets are based on quantity and mass.

cooperation means ’sharing’. That’s why you see it in networks. In networks, the nature of the connection is important; it is not simply about quantity and mass …

You and I are in a network – but we do not collaborate (we do not align ourselves to the same goal, subscribe to the same vision statement, etc), we *cooperate*

We are only beginning to realize how we can use networks as our primary form of living and working.

Source: www.jarche.com Posted by adminadmin 536 days, 3 hours, 59 minutes ago

The Connected Workplace and How to Embrace it

With new technologies becoming our most cherished pocket companions, Altimeter’s Chris Silva posits that the future of work is already here. The question is how are we and the companies we work for capitalizing on it?

In our third session on the Connected Workplace, Silva looks at this and takes a left jab at unintended side effects: excessive email, counterproductive chatter and data obesity. What’s required to move us beyond excessive access to constructive use? For starters, it might make sense to take our eyes off our shiny objects and focus on the work that lies in front of us.

CTOs, CIOs, and business users all stand to gain if they can successfully marry flexibility and ease of use and with corporate governance and overall business value.

Source: blog.mindjet.com Posted by adminadmin 536 days, 3 hours, 24 minutes ago

Why not use a wiki to develop policies? | Mark Morrell Intranet Pioneer

Ever since organisations have existed there has been a need to manage how their people behave by encouraging, sometimes even mandating, how work tasks need to be carried out and by whom.

There can be various reasons for policies: business, regulatory, and legal are the most common. The way that policies are created, updated, and developed has changed very little in my experience working in or with organisations. There will normally be an owner, champion, or stakeholder who will have overall responsibility for creating and managing the policy throughout its life cycle.

When a policy is created or needs to be reviewed it will normally be the owner who will start some form of a consultation exercise.....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 538 days, 3 hours, 18 minutes ago

5 Hurdles for the Social Intranet - Forbes

Is the social business world of digital workplace really taking off the way vendors and consultants currently imagine it? Is the vision of organizations where the employees are readily collaborating with each other on an almost daily basis, regardless of where they are, using mobile devices while on the move, and working with greater responsibility across organizational silos?

It is a lot to ask for especially when you face the reality of comments from CEOs such as “Why on earth would I want my employees to be able to see anyone in the company and know what they are doing?”

Source: www.forbes.com Posted by adminadmin 538 days, 15 hours, 40 minutes ago

How an HMO used employee input to create a more-social intranet

You think you've been using your intranet for a long time? Group Health Cooperative probably has you beat.

Its new intranet, which launched last year, is the "first successful refresh since 1992," Becky Kaplan Farone, GHC's senior manager for intranet and information resources, told the hosts of the April edition of Intranet Benchmarking Forum's IBF Live broadcast.

The new intranet, which isn't entirely finished but is through its first phase of work, includes big changes to its home page, the search functions and navigation, and the staff directory. There are more revisions to come, Farone said...

Source: www.ragan.com Posted by adminadmin 544 days, 17 hours, 9 minutes ago

Digital workplace environment benefits examples | Mark Morrell Intranet Pioneer

This is the last in my series of posts showing examples of the savings organisations have made by shifting work to a digital workplace and new ways of working. It draws on my previous posts on how you need to plan your strategy, governance, and management of content, tools, and services for a digital workplace. This is essential to transform your intranet into a digital workplace. My previous posts in this series have covered productivity savings, reduced absenteeism, reduced staff turnover, and property costs savings.

I will be using examples from the Digital Workplace Group‘s report ‘What is the financial value of investing in digital working?‘ that show what organisations taking the right approach can achieve. This example covers how changing to new ways of working can improve your organisation’s green reputation and have a good impact on the environment.....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 546 days, 3 hours, 32 minutes ago

Big property savings examples in digital workplace | Mark Morrell Intranet Pioneer

This is the fourth in my series of posts showing examples of the savings organisations have made by shifting work to a digital workplace. It draws on my previous posts on how you need to plan your strategy, governance, and management of content, tools, and services for a digital workplace. This is essential to transform your intranet into a digital workplace. The previous posts covered productivity savings, reduced absenteeism, and lower staff turnover.

I will be using examples from the Digital Workplace Group‘s report ‘What is the financial value of investing in digital working?‘ that show what organisations taking the right approach can achieve. This example covers how less, better utilised, physical workspace can save large amounts of money and impact on your organisation’s financial bottom line.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 554 days, 3 hours, 25 minutes ago

Why Social Networks Are Better Than Emails For Enterprise Collaboration

If you decide to share a link to this post with your friends or colleagues, would you send them an email? Or would you share it on your favorite social network?

Email has created an overload of unnecessary communication, Per Radicati Group on average, corporate email users send and receive an estimated 117 emails per day today. With this vast number of messages demanding our attention, email clients haven’t adapted to the increase in traffic, leaving inbox’s full of messages that are ignored due to a lack of workflow management capabilities. This information overload has become a productivity drain. A huge amount of valuable company knowledge is locked up in emails and inaccessible to other employees. When someone leaves the company, this information is lost.

Source: www.business2community.com Posted by adminadmin 554 days, 2 hours, 33 minutes ago

Putting the social in internal communication - simply communicate

How sociable do you think internal communication is? Not the tools and technologies that go hand-in-hand with it, but literally, how approachable and friendly is internal communication (IC)?

If you’re on the lookout for a new role for example, or want some advice, do you know who to ask and where to find what you need?

Source: www.simply-communicate.com Posted by adminadmin 554 days, 2 hours, 27 minutes ago

An Employee Engagement Snapshot - Employee Engagement with David Zinger

I worry about internal social media burning itself out a bit too. It can be a great tool used judiciously but almost too much excitement about it and then getting tired of it. Right now I notice lots of activity on LinkedIn as people jump on board this platform.

This reminds me of blog comments about 7 years ago and some of the other tools from a few years ago that have faded away. Once all the hype dies down perhaps we will integrate social media as a vital community and collaboration tool. Having said that some are doing it well and some are just dismissive without looking at what is going on.

Source: www.davidzinger.com Posted by adminadmin 554 days, 2 hours, 25 minutes ago

Top 10 Social Intranet Trends

Some interesting stats have emerged from CMS provider Bitrix who claim demand for Social Intranet is ‘exploding’ among small businesses. Their data is based on 40,000 signups of their social intranet platform and 5,000 Intranet installations ranging from 2 to 4,000+ users.

Source: www.theitsmreview.com Posted by adminadmin 554 days, 1 hour, 26 minutes ago

Communication and cognition - Esko Kilpi on Interactive Value Creation

Economic growth is about value added. In manufacturing adding value was a transformation process from physical raw materials to physical goods. Economic growth is still today about value added. The difference is that the generic, homogeneous raw materials of the industrial era are now unique ideas and the transformation process is an iterative, interactive, non-linear movement, rather than a linear, sequential chain of acts.

The worlds of manufacturing-based added value and knowledge-based added value r...

Source: eskokilpi.blogging.fi Posted by adminadmin 554 days, 1 hour, 11 minutes ago

KUDOS: Employee Recognition on Your Intranet - Intranet Connections

Are you building an employee recognition rich culture?  You should be. According to a recent article in Forbes magazine, creating a ‘recognition-rich culture’ can increase employee retention by up to 31%. Now that is a number worth investing in.

Employee recognition should not just be based on seniority or years-served. It should happen much more frequently.  Employee recognition should also reward performance and actions that support company goals and i...

Source: blogs.intranetconnections.com Posted by adminadmin 557 days, 14 hours, 42 minutes ago

Marcia Wieder: Effective Collaboration - Marcia Wieder

Welcome to the generation of effective and generous collaboration. Gone are the days where it was every man for himself at the office. With the Internet at our fingertips and smartphones, the standard we're in an era where online collaboration is not only encouraged in the workplace and with our customers, but the norm.

Obviously, social media has changed the way companies do business. We can now instantly attract and engage with our customers with super-ninja-marketing power beyond sending out a single email and hoping it gets opened....

Source: www.huffingtonpost.com Posted by adminadmin 557 days, 19 hours, 36 minutes ago

Redesigning the Intranet: How CMS Technologies & Social Tools Engage & Excite

Usually, the words ‘intranet’ and ‘exciting’ aren’t used together in the same sentence. But the days of traditional intranets serving as pure document repositories are long gone.

The explosion of social tools and CMS technologies has given birth to the next generation of dynamic websites, including the corporate intranet. Once viewed as dry, stale sites — the corporate intranet is now coming to life as innovative tools and technologies are reaching beyond the public sphere and being applied to private, ...

Source: www.celerity.com Posted by adminadmin 559 days, 36 minutes ago

How To Build An Internal Social Network That Your Company Loves - Chris Dannen

The newly hired CEO of Possible Worldwide needed a way to unify a company with 32 global offices and four fresh acquisitions. So he set up a secret C-suite skunkworks to launch a custom social network from scratch.

The corporate intranet was okay for sharing templates and forms but terrible for sharing knowledge. Atchison figured he could kill both problems with a social network. Not Facebook, not LinkedIn, not Tumblr or National Field, but a brand new one, built specifically for them. “We’re in the business of creating social communities and connecting the relationship between brand and customer, so I thought it would be fairly hypocritical of us to go license Yammer,” Atchison says.

Source: www.fastcolabs.com Posted by adminadmin 558 days, 22 hours, 53 minutes ago

Reduced staff turnover savings in a digital workplace | Mark Morrell Intranet Pioneer

This is the third in my series of posts showing examples of the savings organisations have made by shifting work to a digital workplace. It draws on my previous posts on how you need to plan your strategy, governance, and management of content, tools, and services for a digital workplace. This is essential to transform your intranet into a digital workplace. The previous posts covered productivity savings and reduced absenteeism.

I will be using examples from the Digital Workplace Group‘s report ‘What is the financial value of investing in digital working?‘ that show what organisations taking the right approach can achieve. This example covers how reduced staff turnover can improve engagement save costs impacting on your organisation’s financial bottom line....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 559 days, 1 hour, 59 minutes ago
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