Collaboration Personas - Perspective on User-Centric Collaboration

Over the last few years many organizations have used personas to help in the development of intranets and websites. The experience has perhaps been mixed, with some organizations gaining no benefit, and others finding that the personas have transformed the user experience.

Most of the published books and papers on persona development have focused on website use, and there is comparatively little written on their use for intranets. However, the common feature between web and intranet use is that the personas focus on the needs of an individual.

Source: www.cmswire.com Posted by adminadmin 247 days, 20 hours, 44 minutes ago
Tags: design, ia, personas category: Usability & Design
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