Creating effective intranet “shop windows” - James Robertson

Intranets must be productive and easy to use if they are to be successful. As outlined in the earlier article Why staff visit the intranet, there are two things that bring staff to the intranet:

  • to find a specific piece of information
  • to complete a task

In both cases, staff come to the intranet at the point of need, with a clear goal in mind. If the intranet is well-designed, and they can find what they are looking for, they will then close the intranet and get back on with their job.

Source: www.steptwo.com.au Posted by adminadmin 570 days, 9 hours, 16 minutes ago
Tags: Content, Content Strategy, Usability category: Content & Communication
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