Writing on the ebizQ site, my Dachis Group colleague, Dion Hinchcliffe, asks what do social business approach offer for enterprise collaboration?
In answering this question, Dion highlights three important and overlapping patterns that all relate to our ability to make previously hidden organisational activity visible, which I summarise here:
Social networks amongst workers – How employees relate to each other, beyond the mechanistic view presented by the organisaional chart.
Observable work – Effectively creating a digital open plan environment that isn’t constrained by the limits of the physical work environment.
Insights and analysis – Our ability to aggregate this activity and related information together into an organisational context.



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