One day you became an employee in your organization. Let’s assume you have an international office job. In order for you to be effective, it might come in handy if you start communicating and collaborating with other people both within your organization and with external contacts. Your organization will most probably also expect you to gain knowledge and to share that knowledge.
They gave you a computer with, of course, the possibility to send and receive emails. You were given internet access, you may have received access to some more tools, like SharePoint, FTPservers, you name it. If this sounds like your job, it is fair to say that you are a knowledge worker.



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