Do intranets only need search? » Step Two Designs, James Robertson

Every once in a while, intranet teams have to justify the amount of time they spend structuring their sites and improving navigation.

Stakeholders, often very senior ones, ask: ‘Why don’t we just provide search, like Google’. This would save the time spent developing a user-centred site structure, and after all, ‘it works for Google, and it’s the most popular site on the web’.

It’s an interesting idea, and on the surface, an attractive one. Search is something that can be bought as a product, and deployed. It’s even possible to get a Google-branded product for enterprise deployment.

Source: www.steptwo.com.au Posted by beebee 750 days, 2 hours, 3 minutes ago

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