A while back, I was looking over the written comments from the annual employee survey for an organization I was supporting. The comments were stinging. They reflected an ethos mired in pessimism, unempowerment and closed thinking as a result of significant organizational changes the group had undergone a few years prior. Yes, I know change can be difficult, yet, as someone new to the group, I could see a lot of good resulting from the changes. As the employee communications manager supporting this group, I knew I needed to do something, and I knew it would take more than the traditional communication tools available to me. How would it be possible to impel a mindshift among employees so entrenched in seeing everything that was wrong with the organization?
There is a collaborative communication practice that I believe can make a difference because it treats organizations for what they are - human systems - and leverages recent breakthroughs in positive psychology.



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