Enterprise Collaboration: Focus On Improving Practices - Oscar Berg

The technology adoption lifecycle is a usable model to gain understanding into the adoption process of a new technology or product within a certain population or culture, such as an organization.

What it doesn’t tell us, however, is what value it creates as a result of technology adoption. To understand that, we need to look at how the use of a new technology or product affects the ability to perform tasks and achieve goals.

The key question is not if people have adopted a certain technology, but rather how they are using it and how new and improved practices are being adopted. For an organization that seeks to improve its operations and management, the adoption of a certain technology isn’t really interesting unless it creates value.

Source: www.cmswire.com Posted by CreatingTheExperienceCreatingTheExperience 423 days, 19 hours, 54 minutes ago
Tags: collaboration, Social Software category: Social intranet & Collaboration
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