Enterprise Collaboration: Get Past the Blogs & Wikis Requests By Chris Wright

A lot of organizations immediately think about tools when the topic of enterprise collaboration comes up. But not all enterprise collaboration tools are the same, and an overemphasis on the products, without looking at the underlying processes, is unlikely to change the way people work.

Does this sound familiar?

Client: “We would like to include some collaboration on our Intranet”

Business Analyst: “Of course, what type of people would be collaborating”

Client: “Ideally everyone. We would like to use blogs and wikis”

BA: “OK.. before we get to that, what type of collaboration are you trying to facilitate”

Client: “Good question. I think the blog type, and then probably the wiki type”

BA: “Right…”

Client: “OK next on the agenda, business intelligence..”

Source: www.cmswire.com Posted by adminadmin 441 days, 19 hours, 46 minutes ago
Tags: collaboration, IT, tools category: Social intranet & Collaboration
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