This is the second installment of a series of articles on content management assessments.
Nearly all content management systems have flexible repositories that allow you to control how content is structured. This is important because every organization’s content is different just like every website is different. But this flexibility can also be a liability because it creates opportunity for bad design as well as good design. Content can be under-structured, over-structured, or wrongly structured. Asking the right questions will help you assess how effective your content was modeled.
- Do your contributors spend a lot of time formatting content?
- Do your content contributors feel like data the entry aspect is overshadowing the creative process?
- Do you frequently find yourself wishing for a global (as in site-wide) search and replace?
- Do content contributors find themselves duplicating the same text over and over again?
- Do content contributors overload or misuse content attributes?



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