A long time ago, a former boss gave me some sound advice: Seek first to understand, Then to be understood.
Do you recognize it? I call it the Talking Stick rule, but some of you might recognize it as Habit 5 of the “7 Habits of Highly Effective People“.
I love the whole purpose of this phrase. To understand and to be understood. And what better mission for any internal communicator? It’...



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