Incredibly Dull: Collaboration at the Edges - Andrew Gent

Last month there was a discussion going on in a KM group I participate in regarding rewards. The question being asked was "what incentives are in place for knowledge sharing within your organization?"

Now, those involved in KM will recognize this discussion. It is a recurring theme, sort of like abortion, with no clear answer but lots of heated debate on both sides.

To summarize quickly, there are those who feel that incentives (ranging from simple acknowledgments to actual physical or financial awards) applied strategically can encourage participation and knowledge sharing. While others feel any form of reward system distorts normal behavior, resulting in "false positives" as individuals game the system to collect the rewards, without any real engagement in KM practices per se.

Source: incrediblydull.blogspot.com Posted by beebee 592 days, 38 minutes ago
Tags: adoption, enterprise 2.0, knowledge management category: Social intranet & Collaboration
Clicked: 8

No comments yet, be the first one to post comment.

To post your comment please login or signup
Top