Intranet Lounge

Owning an intranet is not the same as being responsible for it!

Two examples that can happen with your intranet: The HR department keeps all the employee data up to date for their own records, but they defer the responsibility for the 'People Find' to the owner of the intranet.

The IT department has delivered the intranet, it works fine and the roll out was a success. But after that they keep rolling out there own portals and platforms to the business. They see building the intranet only as an item on their work program.

There are some tasks that belong to the owner of the intranet and of course there must be:

a main budget holder
a chair of the editorial board
a chair of the steering committee
a unit to co-ordinate daily tasks
a unit dealing with first line support
a unit to co-ordinate with the IT department

You have noticed that there is no mention of "content" or "processes" in this list. These are items that can't be the responsibility of one unit alone...

Source: www.baszurburg.com Posted by