Intranet projects, who is right most often? - Bas Zurburg

Many web projects end up in a conflict between the 'business units' and IT.


Who’s right most often? HR, IT or Communications?


The departments that are correct are the ones that best work together. I have seen many bad examples.

  • But at the end it are the people who have to do it, not the departments.

  • The department that is most right, employs people that best try to understand others and actively try to work together.

  • These departments have a culture where sharing (knowledge, ownership and responsibility) is actively promoted.

Actually both parties are right, but what I really noticed in the discussions was a lack of trust in the capabilities and intentions of the others on both sides. This is a management issue and it is not so hard to solve. But people have to step over old grieves first.


Source: www.baszurburg.com Posted by BasZurburgBasZurburg 742 days, 22 hours, 58 minutes ago

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