Many web projects end up in a conflict between the 'business units' and IT.
Who’s right most often? HR, IT or Communications?
The departments that are correct are the ones that best work together. I have seen many bad examples.
But at the end it are the people who have to do it, not the departments.
The department that is most right, employs people that best try to understand others and actively try to work together.
These departments have a culture where sharing (knowledge, ownership and responsibility) is actively promoted.
Actually both parties are right, but what I really noticed in the discussions was a lack of trust in the capabilities and intentions of the others on both sides. This is a management issue and it is not so hard to solve. But people have to step over old grieves first.



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