James Robertson will be running a masterclass 'Designing intranets that work' in London, UK, on 17th October. For anyone like me who has seen James talking about intranets, he is a great performer and fantastic value.
As James says "The biggest complaint from staff in many organisations: I can't find anything on the intranet!" If intranets aren't easy to use, with great navigation and search, there's little point in having them. To ensure that new or redesigned intranets really are easy to use, we need to involve staff in the design process. Hear, hear!



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