This is one in a series of posts from our Real Intranet Manager Interviews where we highlight the creative and thoughtful people behind successful intranets of all types.
Read more about the series, or see previous posts on Christy Season of SCANA, William Amurgis of AEP and Dinesh Tantri from ThoughtWorks.
Tanis Roadhouse’s social intranet marathon
Just two days after I spoke with Tanis Roadhouse, the Collaboration & Intranet Manager for MD Physican Services / Canadian Medical Association (CMA), she ran her first marathon, a fitting metaphor for her social intranet success. Even though MD Physician Services and the CMA implemented out-of-the-box social intranet software (ThoughtFarmer) for their shared intranet Verve, they didn’t go live until a full year after Tanis first started the project.
The intranet team spent much of that year rigorously gathering requirements, engaging stakeholders, learning and planning in the lead up to launching Verve. And while they had a very successful launch in February 2011, it wasn’t seen as the end of the project; rather it was really just the start of the second phase.
To understand their project and their blueprint for success, it’s important to first learn about Tanis’ background.



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