Ever since Andrew McAfee coined the term “Enterprise 2.0” in 2006, organizations have been investigating ways that enterprise social software (ESS) can address gaps in how employees work together. But we’ve also come to realize that there is a greater context behind industry interest in ESS.
Over the next 20 years, nearly 80 million people will retire; that’s nearly 10,000 baby boomers a day. This trend will likely lead to significant generational shifts in the workforce, and the potential for a tremendous loss in intellectual capital as senior staff depart.
The trend will also challenge organizations to more rapidly on-board new hires. ESS, alongside an effective change management program, can help an organization address these knowledge transfer needs.



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