Intranets are a tricky beast, they need to have an energized userbase and be welcoming to all members of a company. U.K.-based intranet software provider, Interact, shed some light on best practices when announcing its intranet award winners.
Intranets shouldn't just happen, that way lies chaos. Any reasonably sized company should have someone or a team in charge of identifying the target audience, what they need to achieve and creating the right tools for different segments. Also, someone has to set up the rules of conduct and governance to make sure users behave themselves.



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