Intranet Lounge - Stories tagged with Communications

Don't Tell Them Everything | Tech Changes

Training isn’t about telling people everything that you know. Its about helping people learn what they need to know.

The temptation with technology training is to demonstrate all the things that the technology is capable of doing, or all the things that you know how to do with it. But it’s not a forum to demonstrate your extensive knowledge on the subject. You may have spent weeks or months (or even years) honing that knowledge. There’s no way you can (or should want to) offload all that knowledge during a two hour training session, no matter how good a trainer you are.

Source: www.tech-changes.com Posted by SooziHLSooziHL 21 days, 10 hours, 42 minutes ago

5 Tips for Internal Community Management « Accidental Information

Internal community managers are communicators, techies, business people and usually the life of the party. In fact, I like to refer to them and sometimes myself, as the ultimate party planner. These skilled folks have to arrange constant moving parts, talk to all of the "guests", make sure nothing is boiling over and still make the “party” a success. And believe me, managing groups of people through the intranet, online forums, blogs, etc., isn’t as easy as it sounds. In fact, it can be rather tough. So let’s jump right in. Here are the 5 tips that should make life a little easier...

Source: accdn.tl Posted by http://christopherswan.myopenid.com/http://christopherswan.myopenid.com/ 30 days, 11 hours, 1 minute ago

5 Secret Weapons for Intranet Managers « Accidental Information

What makes all the difference in an amazing intranet? I bet you’re thinking it’s stuff like social media, Google-like search and the most current graphics. As great as those are, they’re not the foundation of a trusted and reliable intranet. And that’s where a few secret weapons can make all of the difference. I’m talking about the neglected, but highly important foundational items that will create a home for employees that’s more tha...

Source: accdn.tl Posted by http://christopherswan.myopenid.com/http://christopherswan.myopenid.com/ 33 days, 20 hours, 47 minutes ago

Should collaboration tools redefine internal communications’ role? Mark Morrell Intranet Pioneer

In my last post ‘Is your culture right for collaboration tools to improve internal communications?‘ I gave my view on the corporate environment needed to encourage internal communications professionals to welcome collaboration tools being used by employees. Internal communications need to realise they are not the sole people who can communicate using the intranet. Neither are their official channels the only route to communicate with other employees.

If you threw a stone into a pond it wouldn’t just be the size of the splash the stone made but the ripple effect that went as far as the edges of the pond. Instead of success being the perfect execution of the stone being thrown, it is also the number and size of the ripples and how far they spread across the pond.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 35 days, 12 hours, 7 minutes ago

Can collaboration tools improve internal communications? « Mark Morrell Intranet Pioneer

Intranets have developed over recent years from mainly being a channel for a few people to publish news to becoming places where any employee can collaborate and share knowledge with other employees. I find it ironic that it is internal communications who are hesitant, even resistant, to embrace these changes. Ironic because many intranet teams are located within internal communications. Doubly ironic as it is normally intranet teams who are involved with how collaboration tools are used.

Is this scenario something you are familiar with in your own organisation?

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 49 days, 16 hours, 38 minutes ago

Help Employees Listen When They Don't Want to Hear - John Baldoni - HBR

When change initiatives fail, the culprit is often a lack of good communication from management. But that's not always the whole story. Communication isn't just about what management says; it's also about how employees listen.

This point was made to me by an executive whose organization had difficulty in getting employees to buy into changes it had proposed. He felt his employees were choosing to tune out as a form of resistance. Such resistance can often sabotage the best efforts of management to drive change throughout the organization.

It even happens when managers are diligent communicators and active in the communication process. Resistance will occur for any number of reasons: perceived loss of autonomy, fear of the unknown, or a dislike for upsetting the status quo.

Source: blogs.hbr.org Posted by supportsupport 459 days, 5 hours, 14 minutes ago

Rick's World: Why can't most communications people communicate?

Being a sole proprietor has one great advantage. Yes the commute is great and all that, but what I am referring too is that I am a review committee of one. There is nothing that destroys a great work worse than the review of dozens of people each of whom wants a change to the document. Often this results in a weak and diluted piece of work, much like a painting, hit with a fire hose.

There is a great story about how when Michelangelo was painting the Sistine Chapel in Rome, one of Pope Julius's Card...

Source: ricksheehy.blogspot.com Posted by beebee 665 days, 10 hours, 34 minutes ago

Internal Communication: There’s More to Deliver - Leroy Albert

Internal communication specialist headhunters Watson Helsby, published an entitled report ‘Internal Communications - More to Deliver’, the sequel to a similar research exercise undertaken way back in 2002, which was widely acclaimed at the time.

Based on qualitative research with 75 senior in-house ‘movers and shakers’, the research was designed to assess the state of internal communication practice, to identify some broad themes and issues and, specifically, to provide some pointers on the best way forward for the profession and its practitioners.

Source: leroyalbert.phonesexdigest.com Posted by beebee 666 days, 15 hours, 49 minutes ago

If Corporate Communications Were As Simple As Penning A Message, Anyone Could Do It | Easy Air Charter Blog

Corporate communications is a phrase that has come to include all of the communication techniques, whether spoken or written, that is issued by a corporate organization or business. These items can include written business plans, news letters, media scheduling or procuring e-mail merchandising, business proposals, script crafting or even press releases.

Corporate Communications Can Be Both Internal And External

These communications can be either internal, like those sent to employees or stockholders, or external like communication that may be sent by way of the media, to the government or throughout an educational institution. This group of routines is used to handle and orchestrate the internal and external communications in order to gather a flattering viewpoint from either the public or the stockholders. It’s a method of distributing information and facts with the familiar goal of strengthening the overall corporate image.

Source: www.easy-air-charter.com Posted by beebee 741 days, 6 hours, 57 minutes ago

The New Normal: Put Employees at the Top of the Value Pyramid

He described how the new reality for any organization to successfully attain business goals in a post-recession world (“The New Normal”), it must first invert its value pyramid and place employees at the top, creating an environment where the employees are the initiators of transformation and the managers are the supporters who make that transformation reality.

Source: www.thesocialworkplace.com Posted by beebee 763 days, 10 hours, 36 minutes ago

Intranet themes for communicators in 2010 - James Robertson

I was talking to an organisation today and they asked what I thought the “themes” were corporate communications teams regarding intranets. This got my thinking going, further spurred by my upcoming intranet workshop at the Melcrum conference in Melbourne.

Based on what I’ve seen in Europe, US and Australia, these are my themes for 2010:

  • Meeting global and local needs
  • Two-way communication and rich media
  • Productive intranet governance
  • Useful driving news
  • Collaboration and communication
Source: www.steptwo.com.au Posted by beebee 775 days, 17 hours, 14 minutes ago
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