Intranet Lounge

Communications

Help Employees Listen When They Don't Want to Hear - John Baldoni - HBR

When change initiatives fail, the culprit is often a lack of good communication from management. But that's not always the whole story. Communication isn't just about what management says; it's also about how employees listen.

This point was made to me by an executive whose organization had difficulty in getting employees to buy into changes it had proposed. He felt his employees were choosing to tune out as a form of resistance. Such resistance can often sabotage the best efforts of management to drive change throughout the organization.

It even happens when managers are diligent communicators and active in the communication process. Resistance will occur for any number of reasons: perceived loss of autonomy, fear of the unknown, or a dislike for upsetting the status quo.

Source: blogs.hbr.org Posted by

support 351 days, 2 hours, 14 minutes ago

Tags: Communication, Communications category: Content & Communication

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Rick's World: Why can't most communications people communicate?

Being a sole proprietor has one great advantage. Yes the commute is great and all that, but what I am referring too is that I am a review committee of one. There is nothing that destroys a great work worse than the review of dozens of people each of whom wants a change to the document. Often this results in a weak and diluted piece of work, much like a painting, hit with a fire hose.

There is a great story about how when Michelangelo was painting the Sistine Chapel in Rome, one of Pope Julius's Card...

Source: ricksheehy.blogspot.com Posted by

bee 557 days, 7 hours, 33 minutes ago

Tags: Communications category: Management, Governance & Strategy

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Internal Communication: There’s More to Deliver - Leroy Albert

Internal communication specialist headhunters Watson Helsby, published an entitled report ‘Internal Communications - More to Deliver’, the sequel to a similar research exercise undertaken way back in 2002, which was widely acclaimed at the time.

Based on qualitative research with 75 senior in-house ‘movers and shakers’, the research was designed to assess the state of internal communication practice, to identify some broad themes and issues and, specifically, to provide some pointers on the best way forward for the profession and its practitioners.

Source: leroyalbert.phonesexdigest.com Posted by

bee 558 days, 12 hours, 48 minutes ago

Tags: Communication, Communications category: Management, Governance & Strategy

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If Corporate Communications Were As Simple As Penning A Message, Anyone Could Do It | Easy Air Charter Blog

Corporate communications is a phrase that has come to include all of the communication techniques, whether spoken or written, that is issued by a corporate organization or business. These items can include written business plans, news letters, media scheduling or procuring e-mail merchandising, business proposals, script crafting or even press releases.

Corporate Communications Can Be Both Internal And External

These communications can be either internal, like those sent to employees or stockholders, or external like communication that may be sent by way of the media, to the government or throughout an educational institution. This group of routines is used to handle and orchestrate the internal and external communications in order to gather a flattering viewpoint from either the public or the stockholders. It’s a method of distributing information and facts with the familiar goal of strengthening the overall corporate image.

Source: www.easy-air-charter.com Posted by

bee 633 days, 3 hours, 57 minutes ago

Tags: Communications, Content category: Content & Communication

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The New Normal: Put Employees at the Top of the Value Pyramid

He described how the new reality for any organization to successfully attain business goals in a post-recession world (“The New Normal”), it must first invert its value pyramid and place employees at the top, creating an environment where the employees are the initiators of transformation and the managers are the supporters who make that transformation reality.

Source: www.thesocialworkplace.com Posted by

bee 655 days, 7 hours, 35 minutes ago

Tags: collaboration, Communications, Social category: Social intranet & Collaboration

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Intranet themes for communicators in 2010 - James Robertson

I was talking to an organisation today and they asked what I thought the “themes” were corporate communications teams regarding intranets. This got my thinking going, further spurred by my upcoming intranet workshop at the Melcrum conference in Melbourne.

Based on what I’ve seen in Europe, US and Australia, these are my themes for 2010: