You are here: Home / Best Practices / How to measure success in your Enterprise Social Network By mikeb The most important part of a successful deployment is of course having tools in place to measure success. We can’t base success on subjective feelings like, “Is it working?” and “Do we feel better connected?”. In order to measure success of deployment and adoption, you need to put hard and fast numbers on the ROI. Richard Hughes wrote a great blog about the “10 things you should measure during your ...
You are here: Home / Best Practices / How to convince your boss for an enterprise social network (ESN) buy-in By Vipin Thomas
Social networking has been around for a while and has become an integral part of our lives. This is maturing & has serious implications for businesses. You are most likely already aware of the business benefits it could provide your team and even the objections/myths your business leaders have, but have you stopped to think about the benefits for the business? Shouldn’t your ...
You are here: Home / Enterprise Social Software / Why Your Company Needs Social Collaboration at Work By patricka Sitting in the stands last week watching my son’s 2nd grade baseball game convinced me beyond any doubt that every company needs social collaboration at work. A story of the old-way versus the new-way evolved in front of me, providing a glaring example of how inefficient and outdated our current work tools have become.The Challenge The story unfolded like this. As my 8-yr old son Jack ca...
You are here: Home / Enterprise Social Software / 5 must have integration’s for your Enterprise Social Software By Vipin Thomas No one wants a new way to work, they want ways to improve the processes they are currently using, one of the best ways to ensure widespread adoption of social software is to integrate with existing business applications already in place that run your business. Implementing your enterprise social network requires more than just a technology deployment. You should consider the ...
You are here: Home / Best Practices / Why social networks are better than emails for enterprise collaboration By Vipin Thomas If you decide to share a link to this post with your friends or colleagues, would you send them an email? Or would you share it on your favorite social network? Email has created an overload of unnecessary communication, Per Radicati Group on average, corporate email users send and receive an estimated 117 emails per day today. With this vast number of messages demanding our a...
OK, so you now have a digital workplace strategy showing the direction you need to move in; a governance framwework to show who is responsible for what with standards, etc, to give you a fantastic online experience; policies and values that encourage you to use a digital workplace and benefit from them.
Now I will show how you can be more productive using a digital workplace...
When an employee is on a salary, managers don't care about their time. They think it is elastic. This is why intranets perform so poorly.
It was a hot summer evening in Houston. I was walking to the car park with John, a member of an intranet team for a large organization. "Management doesn't care how long it takes us to book a meeting room," he said resignedly. "They just think we can work longer, later."
The way people do their work is shifting from a physical workplace to a digital workplace. This gives organisations an enormous opportunity to change their business model and create competitive advantage by deciding early how to take advantage of the digital workplace.
From my own experiences and knowledge I can see the risks if organisations delay and or make the wrong decisions. I have blogged about this in the past and how it affects engaged people are in their organisation, how effective collaboration will be and whether tools like SharePoint 2010 will help.
What if your employees sat around writing about their personal lives on your company’s internal blog? Like the worker who tapped out 700 words on hiring his wedding photographer (“You want to put these precious memories in the hands of someone you can trust”), or the employee who composed an 800-word blow-by- blow on his adventure at Six Flags (“I found myself swinging like a pendulum. Ding – dong- ding.”) Seems like a colossal waste of time, does it not?
Not according to a new academic study by an associate professor at New York University’s Stern School of Business, Anindya Ghose, and two colleagues from Carnegie Mellon, Param Vir Singh and Yan Huang. Along with sharing information about work tasks, blogging at work pulls employees closer to one another, builds relationships, and over time, increases productivity.
The most common communication vehicles organizations use to engage employees and foster productivity are e-mail (83 percent) and an organization’s intranet (75 percent).
Those are a couple of the findings in a new survey released by the International Association of Business Communicators (IABC) Research Foundation and Buck Consultants, A Xerox Company. The survey also found nearly half of employers currently communicate through Facebook, instant messaging, and Twitter.
Time is (still) money: Time for intranet leadership (Part 2)
By Gerry McGovern
Managers need to focus on making things easy to do. If it's not easy, it often doesn't get done.
A couple of years ago I met a manager who had been specifically appointed by the CEO to improve employee morale. I gave him data that showed that his intranet had the lowest employee satisfaction ratings we had found so far. Tasks were really hard to complete.
Time is (still) money: increasing employee productivity (Part 1)
By Gerry McGovern
Most organizations are only operating at 60 percent efficiency even though they may have the most cutting edge information technology available.
I was at a conference recently where a speaker asked an audience of some 600 intranet professionals to raise their hands if their organizations used SAP. About 60 percent of the audience put their hands up. Then the speaker asked the audience: "How many of you like us...
Can social networking sites really advance corporate productivity and profile? CIOs must take these services more seriously if they're to capitalise on this booming industry.
The Scoop is joined by Anne Bartlett-Bragg, MD of Headshift Australia and Mike Handes, Innovation Lead for Collaboration Software, IBM. IPOD - MP3
Are you using Twitter to reach your customers and followers? Do you update your status on Facebook several times a day? Maybe you daily ask questions of one of your specialized LinkedIn groups?
You can replicate this experience inside your organization. There are a number of internal solutions that allow employees to share messages and information with each other, including Yammer and Socialtext. Laurence Smith, Vice President of Global Learning & Development at LG Electronics in Seoul, Korea has become an advocate of Yammer as a way to drive greater innovation in the design of the company's training programs.
There was a story not too long ago where a municipality in Denmark had lost it’s intranet. Somebody in IT managed to delete the entire intranet by accident and they couldn’t find a working backup copy. Talk about a bad day, right? Not really according to the public statement that was made after the incident. The responsible senior manager stated that the loss of the intranet will have absolutely no impact on the operations of the municipality, their citizens, or any other external related work.
Now, if that is indeed the case - why did they have an intranet in the first place?