Intranet professionals often ask questions of their peers in the hope that the experience of others can provide a starting point for planning and inspiration.

Common questions

For those new to intranets there is certainly immediate value in exploring the most valuable core intranet tools such as great people directories, easy to find support services like HR, and a search function that returns useful results. However, answers to other common questions can be more challenging to implement.

Many of the common questions encountered include:

What is the best governance model?
Who should own the intranet?
How much will an intranet cost?
What is the best technology to use?
Which technology tools should we deploy?

Source: www.steptwo.com.au Posted by admin 267 days, 4 hours, 38 minutes ago

Peter Barron is an Intranet Connections Fan; he provides significant feedback on our blog, Linkedin and Facebook pages and speaks candidly about our software as it applies to his organization.  Over the past ten years, Peter has managed the Rio Rancho Public Schools intranet, which is internally called “Rionet”. With over 20 school district departments that use the rionet, Peter targets applications and widgets that make the intranet process fast and easy for thousands of users.  We recently interviewed ...

Source: blogs.intranetconnections.com Posted by IntranetConnections 384 days, 9 hours, 20 minutes ago

You need to identify the return on investment (ROI) for your Intranet project. What's going to give you the most bang for your buck — design or functionality?

Does it Come in Green?

Intranet projects are typically owned by one of two camps — IT or Marketing. Generally speaking IT projects tend to focus on the technology, be that large enterprise platforms like SharePoint or smaller open source CMS systems. Marketing projects tend to focus more on design.

Source: www.cmswire.com Posted by bee 538 days, 6 hours, 1 minute ago

Social software is a key enabler of the move from push to pull

If executives are wary of cloud computing, they are flat-out skeptical of social software. When most non-IT executives hear "social software," they stop listening at "social" and imagine internet-aided water cooler chatter.

They fear the loss of worker productivity — digital technology provides a seemingly endless array of distractions in the workplace. Executives cannot help but lose sleep over the potential loss of confidentiality and expanded opportunity for airing personal grievances.

These risks remain whether or not you employ social software within your enterprise. Ignoring social software can be a mistake. Applied against specific operating problems, social software can enable companies to respond efficiently to changing demands.

It can provide the platform for scaling and amplifying connections and tapping into the knowledge flows within a company.

The potential result: better meeting customer needs, increasing the knowledge of participants and sustained performance improvement. If extreme improvement is necessary to survive in the Big Shift, skeptics who ignore the potential of this tool will likely finish last.

Source: blogs.hbr.org Posted by bee 599 days, 11 hours, 30 minutes ago

Even if the concep of ROI, in its traditional sense, hardly hardly works for enterprise 2.0, overlooking the question of tangible benefits tha should be expected is impossible.

But the reasonnings on this issue suffer from a noticeable bias : technology is assessed in the current context while it needs organizational and management changes to deliver its effects.

So there are few chances to have a solid demonstration if the focus is kept on the existence of ROI without a joint reflexion on how to make it happen.

Source: www.duperrin.com Posted by bee 610 days, 18 hours, 23 minutes ago

It’s tough to quantify Return on Investment (ROI) online. It makes sense that organizations need to justify marketing expenditures on activities or investments that help to meet their business objectives. For many, business decisions come down to the basic Biz101 equation of:

ROI = (Gain from Investment – Cost of Investment) / Cost of Investment

Without it, budget allocation would simply be an irrationally emotive decision based on the whims of its spender.

Source: digitalword.com Posted by bee 623 days, 15 hours, 47 minutes ago

If you’ve been following the evolution of the enterprise collaboration space over the last 12 — 18 months, you may have noticed two attitudes toward the ROI of collaboration technologies. The first views collaboration tools as an expense that needs to be justified in order for organizations to decide whether to adopt them or not. The second views collaboration tools as an expense that needs no justification, akin to email or shared drives — the question for organizations is not whether, but what, when and how.

The way I see it, however, the proper approach to the ROI of collaboration technologies depends on at least three factors: industry, organizational footprint, and organizational culture.

Source: www.cmswire.com Posted by bee 638 days, 4 hours, 45 minutes ago

Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee has to sign it off.

Before jumping straight into this, intranet teams can benefit from stepping back to look at the many ways a business case can be created and justified.

Source: www.steptwo.com.au Posted by support 693 days, 6 hours, 50 minutes ago

It's the question that businesses have been asking ever since the first person suggested that maybe we could actually do some business in all this new "social" media: "What's the ROI?"

It's not a bad question. Surely, if you're going to spend money on something in your business, it should generate some kind of return... or at least cut some visible and measurable loss.

Source: www.openforum.com Posted by support 737 days, 10 hours, 28 minutes ago

It's a popular question from the Chief Financial Officer these days... if we are going to invest 'x' amount of dollars in your project, what will the company get in return?  This post identifies ways that intranets can add bottom line value to an organization. If you are putting together a business case to obtain funding for intranet improvement initiatives you will find this post very helpful.

What are the key business reasons for having an intranet?

Source: cibasolutions.typepad.com Posted by bee 763 days, 10 hours, 41 minutes ago