Intranet Lounge - Stories tagged with Social Software

5 Ways to Start Small with a Social Intranet | Intranet Connections Blog

Janus Boye’s recent blog post told readers how Arla Foods, a Danish dairy company, took their first step to make their intranet social by adding a thumbs up, thumbs down rating system on company news.  Almost instantly, the new rating system made their intranet more collaborative and opened them up to the possibility of adding more social tools that will benefit their organization. If your organization hopes to incorporate social tools on your site, here are 5 ways to start small with a social intranet: ...

Source: blogs.intranetconnections.com Posted by IntranetConnectionsIntranetConnections 2 days, 4 hours, 6 minutes ago

Your Intranet Doesn’t Suck: 5 MORE Things you Didn’t Know Your Intranet Can Do | Intranet Connections Blog

Last week, we shared 5 things you didn’t know your intranet can do, but we couldn’t stop there! We decided to expand on the previous post so we can provide you with 5 MORE intranet  tips:

Do you have an employee with great intranet design skills, but they can’t have full administrative access to make creative changes to your intranet?

  The Site Designer function allows you to assign elevated rights to an employee. This way, they have access to the Site Design tab where they can create and choose...

Source: blogs.intranetconnections.com Posted by IntranetConnectionsIntranetConnections 191 days, 8 hours, 5 minutes ago

Social Tools: Helping People Share What They Know - Murali Sitaram

Ever since Andrew McAfee coined the term “Enterprise 2.0” in 2006, organizations have been investigating ways that enterprise social software (ESS) can address gaps in how employees work together. But we’ve also come to realize that there is a greater context behind industry interest in ESS.

Over the next 20 years, nearly 80 million people will retire; that’s nearly 10,000 baby boomers a day. This trend will likely lead to significant generational shifts in the workforce, and the potential for a tremendous loss in intellectual capital as senior staff depart.

The trend will also challenge organizations to more rapidly on-board new hires. ESS, alongside an effective change management program, can help an organization address these knowledge transfer needs.

Source: gigaom.com Posted by BasZurburgBasZurburg 309 days, 3 hours, 15 minutes ago

Enterprise Collaboration: Focus On Improving Practices - Oscar Berg

The technology adoption lifecycle is a usable model to gain understanding into the adoption process of a new technology or product within a certain population or culture, such as an organization.

What it doesn’t tell us, however, is what value it creates as a result of technology adoption. To understand that, we need to look at how the use of a new technology or product affects the ability to perform tasks and achieve goals.

The key question is not if people have adopted a certain technology, but rather how they are using it and how new and improved practices are being adopted. For an organization that seeks to improve its operations and management, the adoption of a certain technology isn’t really interesting unless it creates value.

Source: www.cmswire.com Posted by CreatingTheExperienceCreatingTheExperience 320 days, 1 hour, 39 minutes ago

Social Intranet Platforms to watch in 2011 - Toby Ward

The bulk of intranets continue to be powered by off-the-shelf content management systems (CMSs) and portal solutions, but social intranet platforms are rapidly becoming a suitable and powerful alternative to bigger, more established software vendors.

It’s no surprise that the big, traditional technology behemoths of Microsoft, IBM, and Oracle dominate the intranet vendor landscape. In fact, in recent years, the big three have gobbled-up or pushed-out smaller contenders (e.g. IBM buys Filenet; Oracle buys nearly everyone else) or have forced many others to merge (e.g. OpenText buys Vignette; Autonomy buys Interwoven) or shut them out of the business all together.

Source: www.prescientdigital.com Posted by beebee 394 days, 29 minutes ago

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How to make your Intranet Suck Less in 2011

Engaging with users and changing with ROI in mind Every year Intranets become more important to corporations and with the rise of familiar social networking tools in 2010 this year was no different.  I don’t know of any published statistics but I bet Corporate Intranets were likely accessed more in 2010 then they were in 2009.  However just because a site was accessed frequently doesn’t mean those visits...

Source: www.vialect.com Posted by noodlenoodle 417 days, 7 hours, 44 minutes ago

Can social apps kill enterprise software? - Fortune Tech

Big, expensive, custom software from blue-chip software and consulting companies has been a rule of thumb for giant corporations for decades now. Is it possible a new breed of cloud-oriented startups can change all that?

Source: tech.fortune.cnn.com Posted by supportsupport 458 days, 7 minutes ago

Video Interview: General Motors R&D Utilizes Social Software to Drive Product Innovation

GM has researchers from Asia to Detroit to Palo Alto that have been using Socialtext to share expertise and ideas about what’s going to be next big breakthrough in the automotive industry. Recently, I sat down with John Suh, a staff researcher at GM who has been helping drive the effort.

In this video, he breaks down how social software has facilitated more open communication between researchers at GM, and what benefits he’s seeing internally as a result.

Source: www.socialtext.com Posted by beebee 466 days, 3 hours, 27 minutes ago

Enterprise 2.0 Preview: Social Tools Tackle Business Problems - Thomas Claburn

Social networking is no longer a curiosity for enterprises. It has become an area of major interest and investment.

Trite as it may sound to declare that social is the new black, social networking -- meaning software that enhances communication and collaboration through identity-oriented connections -- is in vogue. The reason is that it works, as organizations like Citibank, Wells Fargo, and the U.S. Department of State plan to attest at the Enterprise 2.0 Conference, which begins on November 8th in Santa Clara, Calif.

Source: www.informationweek.com Posted by beebee 466 days, 3 hours, 29 minutes ago

Is social software heresy for internal communicators? | The Parallax View

There’s been a great discussion recently amongst The 2.0 Adoption Council crew on what we’re trying to achieve and the role of traditional corporate and internal comms. What more than a few members have experienced in one form or another is resistance from their Comms colleagues. This has got me thinking as to what the core reasons might be and how a reconciliation of interests might be possible.

My own background is in part Comms based & so I can empathise with where the Comms teams are coming from. With this in mind it might be helpful to step back and look at where the Comms guys are coming from (and particularly internal comms, my own area). And where better than to turn to than Melcrum. I had a mail today promoting their Melcrum Black Belt Course which asked:

  1. When planning your communication activities, which is more true?

    A: I focus on delivering outputs.
    B: I focus on achieving outcomes.

  2. Was the completion of your last communication project:

    A: An end in itself?
    B: A means to an end?

  3. When you gauge the success of a communication initiative, do you measure:

    A: Levels of awareness and satisfaction with the channels used?
    B: Attitudes, behaviours and whether business objectives were achieved?

Source: theparallaxview.com Posted by supportsupport 469 days, 2 hours, 49 minutes ago

We need Business Verbs in Social Software - Amit Kothari

This post aims to think about the commonalities of mundane, day-to-day work, or verbs that are universal in corporate life. We treat these as our universal constants, and my idea is that social software has a major role to play in being the vehicle of common business activities.

We have only seen a glimpse of what is possible in activity feeds that are central to most social software suites. It's time to ramp up to a language that fosters adoption and cuts obscurity.

Source: www.headshift.com Posted by beebee 471 days, 3 hours, 51 minutes ago

Enterprise 2.0 & Social Media Strategies: Social Software - An Enterprise Perspective - Part 3: SWOT Analysis of Micro-Blogs

Today we are continuing our series on Social Software- An Enterprise Perspective with part 3, the SWOT Analysis of Micro-Blogs.

History & Definition

Noah Glass and Jack Dorsey from Odeo Inc. first began to experiment with the idea of an micro-blogging application in March 2006. In 2007 at the SXSW interactive festival twitter was first located at flat panel displays. This can be defined as the birth of twitter. Here and here you can find two impressions from the early days of twitter.

Microblog...

Source: milosvujnovic.blogspot.com Posted by enterprisezweinullenterprisezweinull 474 days, 12 hours, 22 minutes ago

The Enterprise Value of Social Software - John Hagel III and John Seely Brown - John Hagel III and John Seely Brown

Social software is a key enabler of the move from push to pull

If executives are wary of cloud computing, they are flat-out skeptical of social software. When most non-IT executives hear "social software," they stop listening at "social" and imagine internet-aided water cooler chatter.

They fear the loss of worker productivity — digital technology provides a seemingly endless array of distractions in the workplace. Executives cannot help but lose sleep over the potential loss of confidentiality and expanded opportunity for airing personal grievances.

These risks remain whether or not you employ social software within your enterprise. Ignoring social software can be a mistake. Applied against specific operating problems, social software can enable companies to respond efficiently to changing demands.

It can provide the platform for scaling and amplifying connections and tapping into the knowledge flows within a company.

The potential result: better meeting customer needs, increasing the knowledge of participants and sustained performance improvement. If extreme improvement is necessary to survive in the Big Shift, skeptics who ignore the potential of this tool will likely finish last.

Source: blogs.hbr.org Posted by beebee 491 days, 8 hours, 24 minutes ago

How to Beat the Social Software Adoption Blues - Michael Idinopulos

Does social software adoption have you singing the blues? If so, you're not alone.

In the enterprise social software world, everyone's talking about adoption. There are breakouts on it at Enterprise 2.0. Lots of smart people are blogging about it. There's LinkedIn forum. There's even a whole Council dedicated to social software adoption.

Why is adoption such an issue?

The standard response is to blame organizational culture. Eavesdrop on adoption conversations and you'll hear things like this

  • "Corporations incentivize for knowledge-hoarding."
  • "People over 30 just don't get social networking."
  • "Workers aren't comfortable with transparency."
  • "We have a culture of email that's hard to change."

To borrow a phrase from always-quotable Dennis Howlett: What a crock.

To borrow another phrase from the also-quotable Pogo: We have met the enemy and he is us.

Source: michaeli.typepad.com Posted by supportsupport 498 days, 11 hours, 11 minutes ago

Social Software - What Is Your Intent? - Spigit Blog

Union Square Ventures' Fred Wilson wrote a post titled Social Layers and Social Intention. In it, he asked why the simple, 140-character maximum Twitter has succeeded, while the more ambitious FriendFeed ultimately failed to make it big. His answer?

Because FriendFeed was largely a social aggregator whereas Twitter is a service with specific social intent.

"Specific social intent". Yes, that's a great term. What focus does your site have? It's a powerful way to characterize the basis upon which software succeeds or fails. This comes from Fred Wilson, who has been right about things quite often with his firm's investments in Twitter, Zynga, Foursquare, Tumblr and others.

Source: blog.spigit.com Posted by supportsupport 499 days, 57 minutes ago

The social intranet is growing: what are you doing about it? - Julian Mills

Prescient’s Intranet 2.0 Global Study has found that 87% of organizations have at least one social media tool on the intranet, but the statistics also reveal discrepancy in satisfaction, usage and measurement, challenging the teams tasked with implementing social media tools to determine where best to start.

In our complex business environment, taking action becomes challenging. Conflicting data, viewpoints and expectations raise questions that can stimulate analysis rather than activity: will we gain market share? How can we realize efficiency? Are we attracting and retaining the right talent? But in a dynamic market, stasis can lead to falling behind more agile competitors.

Source: www.prescientdigital.com Posted by supportsupport 499 days, 3 hours, 8 minutes ago

Enterprise Digital Interactions - systematicHR

I know we don’t need any more buzzwords, but at the same time, HR and corporate organizations really seem to hate calling their internal blog, wiki, networking and collaboration tools “Social” media. There is good reason for this as most organizations are not trying to encourage social behaviors at work, but professional networking, increasing connections, and sharing knowledge.

The tag “social” just does not work. What it feels like to me is that these are just digital interactions within the organization, and that’s quite high level, but in addition to the word “social” I personally don’t like the word “media.” To me, media is old school – it’s what I do consume when I pick up a newspaper or turn on the TV. I know that in a strict definitional sense, media is exactly what blogs and wikis are, but media does not allow for the interactive nature of the technology.

Source: systematichr.com Posted by adminadmin 502 days, 7 hours, 30 minutes ago

The Three Gears of Enterprise Social Media Adoption -Robert Lavigne

I was talking with my RHB-pal, Dave Howlett, on Facebook a few days ago about the problem with Social Media Experts. I made a point of stating how many of these so-called “experts” were quite often pushing social tools (e.g. Twitter, YouTube, Facebook) without a clear understanding on their proper use.

I ended my mini-rant with a statement that many social tool adopters were left stuck in a broadcasting mindset, leaving them wondering why they weren’t finding success. This lack of success was often leaving a bad impression on not only the toolsets being promoted, but more importantly a bad vibe on the entire consultancy process around their adoption.

Source: rlavigne42.wordpress.com Posted by beebee 505 days, 14 hours, 23 minutes ago

Governance and management in the “social” intranet - Jane McConnell

Governance has been my own pet topic for a couple of years. I’ve run workshops on intranet governance at several conferences over the past 12 months. The next one is scheduled for the JBoye Aarhus conference in early November. This time, we will be focusing on the social dimension of intranets.Governance and management are different

There is a tendency to place management-related items under the governance label and the word “governance” ends up as a catch-all term. Governance documents become monster...

Source: netjmc.com Posted by beebee 508 days, 3 hours, 28 minutes ago

Email strikes back (on Intranet Portals)

Email was the first collaboration tool in the Intranet. Then intranet portals emerged, and they wanted to kill Email because of its lacks: instead of sending back and forth messages and documents, they are placed on a portal web-page (for example, in the news, on the forum or file cabinet).

But due to the fact that people got used to e-mail and email was also used for external communications - intranet portals failed to replace the Email as a primary workspace. Moreover, rec...

Source: www.liventerprise.com Posted by adminadmin 512 days, 9 hours, 55 minutes ago
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