Intranet Lounge

Task based

5 intranet trends for business managers in 2010 - J. Boye

Much industry discussion by vendors and consultants is driven by underlying agendas and it can be quite difficult for the interested business manager to look through the hype and find out what is really good knowing.

Based on conversations with our North American and European communities as well as input from intranet experts like Australian James Robertson, here’s our take on 5 key intranet trends for business managers in 2010:

Metrics
Mobility
Social
Task-based
Usability

Source: www.jboye.com Posted by

support 716 days, 6 hours, 11 minutes ago

Tags: metrics, Mobile, Social, Strategy, Task based, Usability category: Management, Governance & Strategy

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Identifying staff tasks - Step Two Designs, James Robertson

Intranets are most useful when they help staff do their jobs. This includes finding a key piece of information (‘what is the address for our interstate office?’) or completing a process online (‘I need to apply for some leave over Christmas’).

The best approach for helping staff is to focus on tasks. These are the activities, simple or complex, that staff need to do on the intranet. The goal is to streamline and simplify how these tasks can be carried out.

Uncovering staff tasks
Documenting tasks
Using tasks

Source: www.steptwo.com.au Posted by

support 725 days, 14 hours, 31 minutes ago

Tags: Content, Management, Strategy, Task based category: Management, Governance & Strategy

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Time is (still) money: Time for intranet leadership employee productivity (Part 2): Gerry McGovern

Time is (still) money: Time for intranet leadership (Part 2)

By Gerry McGovern

Managers need to focus on making things easy to do. If it's not easy, it often doesn't get done.

A couple of years ago I met a manager who had been specifically appointed by the CEO to improve employee morale. I gave him data that showed that his intranet had the lowest employee satisfaction ratings we had found so far. Tasks were really hard to complete.

Source: www.gerrymcgovern.com Posted by

support 737 days, 7 hours, 25 minutes ago

Tags: Employees, Leadership, Productivity, Task based category: Management, Governance & Strategy

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10 ways to secure buy-in for your intranet

TOP TIPS: 10 ways to secure buy-in for your intranet Are you finding obtaining buy-in from your organization a trickier process than anticipated? Recognizing your compelling content, refreshing design and finding a “champion” are some of the factors that can persuade senior executives to release resources.

When trying to make improvements to the intranet system, intranet managers may encounter a number of hurdles: trying to persuade senior managers...

Source: www.internalcommshub.com Posted by

support 772 days, 2 hours, 54 minutes ago

Tags: Champion, Content, Culture, Employees, governance, Management, Strategy, Task based, Usability category: Management, Governance & Strategy

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Web customers care about tasks, not goals: Gerry McGovern

Web customers care about tasks, not goals

By Gerry McGovern

Talking about customer goals is the biggest mistake a website can make. That's how you lose the impatient customer.

A couple of months ago we needed to find a new house cleaner. I went to lots and lots of house cleaner websites and became more and more frustrated. The typical website had a big silly picture of someone smiling out at me.

Hello marketers. Anybody home? Can you please, please get over the jaded, print marketing, old school hero shot. It's the Web. It's the 21st Century.

Source: www.gerrymcgovern.com Posted by

bee 772 days, 7 hours, 25 minutes ago

Tags: Customers. Goals, Task based category: Content & Communication

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Interview with Gabriel Olsson, TetraPak about Changing Your Intranet | My.IntraTeam.dk

Here is the interview with Gabriel Olsson after his presentation at IntraTeam Event 2010, where he spoke about the changing the intranet with af new taskbased menustructure and optimizing Search.

Source: my.intrateam.dk Posted by

bee 776 days, 15 hours, 6 minutes ago