How do you fix a messy intranet? For a lot of companies, the answer would be to buy the newest or shiniest intranet platform and let the information technology crew shoehorn the existing content into it.

LL Bean didn't do that.

"The reality is, we are an outdoor-apparel, product, customer-service, customer-oriented company," says Corporate Communications Manager Marnie Flynn, a speaker at Ragan Communications' 2011 Intranet Summit in November. "Most of our resources need to go to serving the customer."

Source: www.ragan.com Posted by admin 251 days, 6 hours, 39 minutes ago

At Oxfam America, we wanted employees to feel a sense of ownership over the new social intranet, so we had them choose the name themselves. We crowdsourced the name in a structured way that involved employees from around the globe and gave every employee a voice and a vote.

Business need: Unite a globally dispersed staff

Source: www.thoughtfarmer.com Posted by admin 288 days, 5 hours, 52 minutes ago

This is one in a series of posts from our Real Intranet Manager Interviews where we highlight the creative and thoughtful people behind successful intranets of all types.

Christy Season “speaks IT”

The charming southern twang of Christy’s voice belies her intense determination. She’s a dedicated intranet manager, a Gen Y social media maven, a programmer and a problem solver with an MBA and a Nielsen Norman Intranet Design award under her belt.

Source: www.thoughtfarmer.com Posted by bee 329 days, 5 hours, 37 minutes ago

Your average intranet giant

William Amurgis stands eight feet tall, has biceps the width of oak tree branches and has a booming voice louder than a fog horn. He’s a giant of intranet management. Literally. Well, figuratively, actually.

William describes himself as completely average, yet his team’s intranet accolades tell a different story. The AEP intranet won the Nielsen Norman Group’s annual Intranet Design Awards in 2007 and Step Two Design’s Intranet Innovation Awards in 2009. William speaks regularly on intranets and when I interviewed him, he had just returned to the office from one of the many presentations he gives at IABC (The International Association of Business Communicators) meetings.

Source: www.thoughtfarmer.com Posted by admin 343 days, 6 hours, 35 minutes ago

Schon wieder so viele gute Beiträge im Mai – traumhaft. Für mich begann der Monat mit einem kleinen Interview, das ich nach einem Enterprise 2.0 Treffen, anlässlich der re:publica, gab. Weiter habe ich Links aus allen Teilen des Enterprise 2.0 Segments: So berichtet centrestage über einen weiteren Unternehmenswandel durch Social Media und lässt in die künftige Studie einen Einblick gewähren. Außerdem entdeckten wir eine interessante Präsentation von Headshift Consultant James Dellow, der strategische Fragen zum Social Intranet stellt und beantwortet. Eine schöne Use-Case entdeckte ich auf dem Blog von IBM, wo die BASF ein Interview mit ihrem Community Manager CheeCin Liew führt. Außerdem im Monatsrückblick: Dion Hinchcliffe und seine drei Modelle für ein Social Intranet. Und dass Enterprise 2.0 auch was für B2C Branchen ist, zeigt anschaulich die Use-Case von Mointain Equipment Co-op, einem Vertrieb von Kayaks und Kletterausrüstungen. Und noch ein Use-Case, diesmal von der Telekom: Hier berichtet das DMR Magazin für Management und Technologie von Prozessmanagement 2.0 und hebt das Unternehmen positiv, in einem ausführlichen Artikel, hervor. Das kann Stephan Grabmeier, auch Mitarbeiter der Telekom, vermutlich nur bestätigen: Denn in seinem Interview auf Karrierebibel.tv weiß er spannendes über Enterprise 2.0 in seinem Unternehmen zu erzählen. Last but not least ein Thema, das aktuell auch in der Enterprise 2.0 XING-Gruppe diskutiert wird: Warum tun sich manche so schwer, die Wichtigkeit von Enterprise 2.0 zu sehen? Hierzu hat Jane McConnell einen interessanten Beitrag mit Lösungsansätzen geschrieben.

Source: www.netmedia.de Posted by netmedianer 356 days, 13 hours, 39 minutes ago

The Government of British Columbia has the ‘most beautiful intranet’ of 2011, as voted by a panel of IBF experts during the finale of this year’s IBF 24.

Our three judges, IBF managing director Helen Day, art critic Jane Singer and former BT intranet manager Mark Morrell, singled out the Canadian province’s site for its stunning use of colour and photography, which it combines with strong functional elements.

Source: www.ibforum.com Posted by support 370 days, 7 hours, 13 minutes ago

After a decade of operating the world's largest intranet with a single contractor in charge, the U.S. Navy has decided to replace it with something more fashionable.

It plans to unbundle the functions required to sustain the network and hold a series of competitions each year to see who can offer the best deal, with the Navy itself overseeing the integration of suppliers and services.

In theory, the new approach will provide greater functionality and flexibility to users, of whom there are 700,000. In practice, the new approach is an operational and budgetary disaster in the making.

Source: www.defpro.com Posted by admin 378 days, 5 hours, 5 minutes ago

Social communications are, in theory, great at helping break down information silos within organizations. Yet using multiple social platforms can actually result in the opposite effect, creating even more silos than before. When I wrote about this in December, I stressed companies should exercise control over the choice of social technology but not its use.

Another key is collecting social communications in a central hub, so everyone can benefit from added transparency. Because many companies already use intranets to share information, they are a logical candidate for this kind of centralization. I was so intrigued after attending a webinar about social intranets that I decided to contact the American Hospital Association, one of the organizations that shared its experiences, to hear more about its deployment.

Source: www.itbusinessedge.com Posted by admin 390 days, 6 hours, 18 minutes ago

My post on ‘Measuring the value SharePoint 2010 can bring to your organisation’ caused a few comments, for example, Stephen Arnold posted ‘SharePoint: The new black?‘ and an intranet professional said ’I'm struggling to find the value I expected, at least obvious enough to sell to management’. The real lesson you must learn is IT IS HOW YOUR ORGANISATION USES SP2010 THAT WILL DECIDE WHAT VALUE IT BRINGS. Like any other technology SP2010 can do lots of things well, or not so well.  That’s mainly down to...

Source: markmorrell.wordpress.com Posted by markmorrell 406 days, 17 hours, 34 minutes ago

Like many other organisations, accounting firm KPMG made the mistake of road-testing new gadgets exclusively within its executive team. But a change of plan has improved its productivity.

While business transformation programs and successful on-line product innovation can lead some chief information officers and in-house technology strategists to glory and promotion, an unspoken career progression strategy for some has always been to follow a path of least resistance, and keep the boss off their back.

This can be achieved in two ways. The first is to keep their heads down, not spend much and hope nothing major goes wrong. It is unambitious but effective in some cases.

Source: cio.co.nz Posted by admin 440 days, 13 hours, 5 minutes ago