Intranet Lounge - Stories tagged with Content

Intranet Executive Blogs - Jonathan Phillips

Executive blogs have the potential to be a genuinely powerful communication vehicle, but in our experience from countless intranets, they seem to frequently miss the mark. Here are a few observations which will help you improve the impact of blogging in your organisation. Thanks to @neil_jenkins for additional materials.

Observations from failing blogs

  • Tend to be about the execs, but rarely by the execs resulting in a loss of important credibility. Readers need to believe that the words come from the purported author.

  • Often an extension of other internal communication routines, resulting in them covering somewhat similar materials to internal news briefs or worse, press releases. Blogs are unique vehicles and should carry unique materials.

  • They read like a diary (unsurprising given that’s often how they’re created). The result is that they often read like your children’s holiday report back (“on Monday I did…. On Tuesday I met with …”)

  • They never ask for feedback from the employees. Lacking feedback loses one of the main contributors to a successful blog. A CEO’s blog is a virtual conversation with employees and we all know conversation is a two-way street.

Source: www.business2community.com Posted by adminadmin 2 days, 1 hour, 45 minutes ago

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5 ways to spark employee feedback on your intranet - Dom Crincoli

Do you want to get more employees to provide feedback on your intranet? Make sure you're listening to them. You'll get more comments if your staff believes their voices will be heard, considered and acted upon.

This really is a cultural issue. Companies that model a consensual decision-making style have no problem gathering employee feedback. Their cultures are transparent and inclusive, not risk-averse.

Here are five ways to encourage employees to offer feedback:

  1. Get a direct appeal from a senior leader.
  2. Ask for feedback on relevant topics.

and three more tips...

Source: www.ragan.com Posted by adminadmin 3 days, 2 hours, 33 minutes ago

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5 Ways to Engage Employees with Your Intranet

The company intranet is kind of like the middle child in a family. W..._The company intranet is kind of like the middle child in a family. We care about it, but its siblings usually get more attention. In this scenario, the siblings are external websites and social media channels. Websites always seem to get the makeover and the budget allocations when push comes to shove. Since social media is the last born, it’s the pride and joy of the company and leaders are focusing on this fun and energizing medium.

What many companies and leaders do not understand is that the intranet connects employees with the company and is an important engagement tool. Engagement equals happy employees, less turnover, increased innovation and savings on the bottom line. These things matter.

The following sections represent the basics of the latest intranet trends and aim to get you thinking about ways to make your intranet more engaging.

Source: bit.ly Posted by http://christopherswan.myopenid.com/http://christopherswan.myopenid.com/ 58 days, 5 hours, 47 minutes ago

8 ways to get employees to comment on the CEO's blog

Whenever I talk about leaders' blogs on intranets, the same issue inevitably arises. It goes like this:

"My CEO/president/senior executive is blogging on the intranet, but employees won't leave any comments. He/she posted a really important/interesting item, but only got a few responses. He/she thinks it's not worth the effort if nobody is going to comment."

While I can't speak to each individual company or blog post, I can make some general recommendations about how to get employees to engage with leaders on their internal blogs...

Source: www.ragan.com Posted by adminadmin 76 days, 1 hour, 34 minutes ago

Intranet Executive Blogs - Intranetizen

Executive blogs have the potential to be a genuinely powerful communication vehicle, but in our experience from countless intranets, they seem to frequently miss the mark. Here are a few observations which will help you improve the impact of blogging in your organisation.

*Observations from failing blogs

Source: intranetizen.com Posted by adminadmin 81 days, 1 hour, 50 minutes ago

Intranet news needs good headlines too - Mich-communication

There are a gazillion articles out there about how to write great online headlines but they tend to fixate on company internets and blogging and how to attract readers through SEO. What about the humble intranet? Writing headlines for a “captive” internal audience is a discipline in itself.

Message

It’s a given, but as always, everything should relate to your message. Your headline still needs keywords so the reader can quickly determine that this is the right content for them. And since internal search engines are not the best, think about how your headlines will be displayed in a search return. Can the reader quickly find the content they want, even six months later, based only on your title?

  • Tone
  • Be honest
  • Get rid of the company name

and more tips..

Source: michcommunication.wordpress.com Posted by adminadmin 89 days, 1 hour, 14 minutes ago

The vital importance of the first click - Gerry McGovern

If customers get the first click right they have twice as much of a chance of completing their task than if they get it wrong.

Nobody likes taking a wrong turn, particularly when it’s your first turn. If you have travelled 10 kilometers in the wrong direction, then it feels like you are travelling back 20 kilometers.

Linking is the foundation of the Web. It is its key distinguishing characteristic. It is what makes the Web the Web. The essence of linking is navigation. The essence of navigation is helping someone get someplace. A link is a signpost, a promise.

Source: my.intrateam.dk Posted by adminadmin 90 days, 2 hours, 26 minutes ago

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Don't Let Internal Communications Get Lost in Translation - David Grossman

Working with global clients who need to communicate with employees around the world, I’ve been hearing a lot lately about the challenges of translation. This issue is not likely to go away any time soon as more companies see opportunities and set goals to grow their international business.

In this post advice on:

  • Make sure mission-critical information is translated
  • Create a quality-control process that ensures accurate translation
  • Give employees the choice of language
Source: www.yourthoughtpartner.com Posted by adminadmin 93 days, 1 hour, 41 minutes ago

Hats off to HATs! - Thoughts on web writing

Recent developments in HAT software herald an exciting possibility to add much needed versatility to today’s CMS systems. In future we may be able to manage content for publication to nearly all our different publication channels all from a single program …

Source: writingfortheweb.tumblr.com Posted by MDavisonMDavison 96 days, 10 hours, 25 minutes ago

Should intranet managers ever listen to their users? - Sam Marshall

10 Principles for involving users in intranet design

  1. User’s can’t specify what they want
  2. User’s do know what their pain points are
  3. …but not everything is a pain point
  4. You can’t improve everything just by optimising how people work now

5 ?

Read all at Clearbox Consulting...

Source: www.clearboxconsulting.co.uk Posted by adminadmin 99 days, 3 hours, 22 minutes ago

5 Steps to Build a 'How To' Intranet

A recent poll we conducted showed that employees want more how-to content on intranets. But how do you design an intranet that puts “how to” content at the center of your strategy?

Having been involved in a project to implement a task-based intranet using SharePoint, I’d recommend the following five step approach:

1. Identify and prioritize tasks that will be supported by the intranet
2. Identify other content types required to support these tasks
3. Identify the relationships between the content types
4. Design templates for each content type
5. Design multiple navigation paths to enable staff to easily find these tasks

These are described in more detail below...

Source: www.cmswire.com Posted by adminadmin 99 days, 3 hours, 27 minutes ago

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What does your Intranet do for you? - digitalworkplace

We always refer to users being at the center of Intranets and Intranet managers prime focus being to answer user and business needs. Two recent quotes re-emphasize this and provide great analogies...

Source: digitalworkplace.wordpress.com Posted by adminadmin 102 days, 3 hours, 1 minute ago

Poll: Employees want more how-to content on intranets

If you were to look at a homepage of an average intranet, you would likely see a mix of industry articles, corporate news and announcements. While this information is nice, it is not what most employees want to read, a recent poll says.

What do employees want? "How-to" content, says Andrew Wright, manager of the Worldwide Intranet Challenge. Wright conducted the poll to determine what type of intranet content employees think is the most useful.

Stop plastering news articles all over your intranet's homepage. Employees would much rather read practical information, according to a new poll.

Source: www.ragan.com Posted by adminadmin 107 days, 1 hour, 28 minutes ago

Quick poll results: the most useful intranet content types

I ran a poll recently asking people to rate the usefulness of 9 intranet content types that add value to your organisation. 221 people (as at Sat Oct 15) responded to the poll and the results were surprising.

Source: cibasolutions.typepad.com Posted by roowrightroowright 110 days, 12 hours, 36 minutes ago

Happy Birthday from your Intranet - Peter Richards

I personally do not make it public knowledge when its my birthday. I get embarrassed by any fuss and am conscious of the fact that I am no spring chicken anymore. Though when I saw the following Tweet in my feed last night I thought it was a wonderful idea.@vj2w Feel special. My Intranet is customised to wish me HB. Nice touch.

I retweeted this post and commented that I thought is was a great idea. Wouldn't be too hard to implement and it would be appreciated.

Another of my Intranet tweeps...

Source: diga2230.blogspot.com Posted by adminadmin 128 days, 3 hours, 17 minutes ago

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Enable commenting on intranet news - James Robertson

Two major trends are affecting how intranets are used to communicate to, and connect with, staff.

The first is the move by internal communications teams away from just top-down corporate communications to two-way communication and dialogue.

The second is the rise of collaborative and social tools, which promise to transform how staff find each other, connect, and work together.

Both of these trends have driven the adoption of increasingly sophisticated collaboration tools, including team sites, blogs, wikis, microblogging and rich staff profiles.

Source: www.steptwo.com.au Posted by adminadmin 128 days, 3 hours, 22 minutes ago

Content curation on the social intranet - Intranet Blog

Curation is a relatively new trend online, and is absolutely vital to an organization; not an option, organizations must start looking at curation as a core activity.”

Content curation is loosely defined as finding, filtering and sharing valuable content with context with others. To see content curation at work, see the new, updated Delicio.us, or Storify.

Read the full story at Intranet Blog

Source: www.intranetblog.com Posted by beebee 129 days, 3 hours, 26 minutes ago

Top 10 Must Haves For Every Good Social Intranet - Sean R. Nicholson (@SocMedSean)

Okay Intranet fans, here it is…the completely unofficial list of must have functionality for every Intranet.

Read in this article from Sean R. Nicholson why Application Interoperability, A Clean Design, A Good Name, A Strong Navigation Taxonomy, Personalization, A Good Rich Text Editor, Governance, A Strong Collaboration Toolset, A Federated Search Engine and Meaningful Content are must haves for a succesful intranet

Source: www.socmedsean.com Posted by supportsupport 133 days, 2 hours, 15 minutes ago

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Curating news about the company for the intranet - William Amurgis (@wamurgis)

During a recent talk on content curation, I showed a page from American Electric Power's intranet that included news about the company from external sources. Several in the audience wondered how the communicators at AEP curated that content, so I asked Internal Communications Director William Amurgis for a quick rundown. Instead, he replied with an email that was good enough to be a blog post—and William gave me his permission to turn it into one.

William Amurgis Director, Internal Communications, American Electric PowerWilliam Amurgis Director, Internal Communications, American Electric Power:

We've explored automated feeds over the years, and found them to be either too inclusive (too many redundant or irrelevant stories) or too exclusive (missing key stories or sources). So, we assign someone the task—which takes about an hour a day, or less—of searching for relevant news from the external media, and re-publishing the news on our intranet.

We have an agreement with an organization that permits us to republish from many sources, including major newspapers, magazines, and trade journals. We also use various alert systems and e-mail subscriptions to help with the story discovery.

Source: holtz.com Posted by adminadmin 141 days ago

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Good writing, for everyone else - Jim Ylisela

Communication consultants are quite fond of making profound, worldly statements like this one: “Communication is everyone’s responsibility.”

Come to think of it, I’ve said that myself on more than a few occasions, and meant it.

So before you dismiss this nifty catchphrase as just another smarmy aphorism (think: “Employees are our greatest asset”), ask yourself: Can good communication from people other than communicators influence how well an organization operates, and therefore, succeeds?

Source: www.simply-communicate.com Posted by adminadmin 149 days, 1 hour, 26 minutes ago
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