If you don’t take action, intranets keep growing until they reach a state of unmanageable chaos. To avoid this, and to avoid the consequential significant negative impact on productivity, financial services company SWIFT used a combination of employee interviews together with card sorting exercises to combat the problem.

As a project manager for the recent redesign, I focused on rethinking the information architecture of the entire intranet. This meant re-grouping things together in a new and logical way, which would make sense to the employees.

Source: www.jboye.com Posted by bee 520 days, 6 hours, 16 minutes ago

The idea behind my navigation stress test is to ask some really hard questions about your web site navigation to see if it can "pass". It is called a "stress test" because most pages will not pass. The failures may be serious, or they may not matter at all, but at least by performing the test you will have discussed the navigation issues and made conscious design decisions.

The questions are detailed ways to ask about 3 basic concerns users often have upon arriving at a page:

• Where am I?
• What's here?
• Where can I go?

Source: instone.org Posted by support 571 days, 14 hours, 20 minutes ago

The success of any organization’s information management (IM) strategy depends on managing three different spheres of concern: people, business processes, and technology. IM strategies often fail because they do not properly address one or more of those areas which are like three legs of a stool: remove one and the whole thing falls over.

The following eight points identify some key considerations for each of these legs. Each point is a distinct, major area of activity within any large-scale IM strategy. Putting sufficient effort into all of these areas will significantly improve your degree of success, but losing focus on even one of them can have a disproportionately large and detrimental impact.

People - Processes - Technology

Source: aiim.typepad.com Posted by admin 582 days, 16 hours, 37 minutes ago

After having so much success launching a law firm Intranet for Bennett Jones built on SharePoint, we decided to develop a list of best practices to help other law firms.

Best Practices for law firm intranets:

1. Develop a Strategy
2. Develop an Information Architecture
3. Don’t cut corners on User Experience Design
4. Knowledge Management Vision
5. Governance Planning

Source: blog.v51.com Posted by support 706 days, 11 hours, 36 minutes ago

At the core of the structure of many intranets is the organisation chart. This is not surprising as many intranets grow organically with little central control. Business teams create their own areas on the intranet, include information about what they do, and disseminate it to their internal clients.

While matching the organisational structure is often the easiest approach for an intranet, it doesn’t serve the needs of many staff.

Source: www.steptwo.com.au Posted by bee 777 days, 5 hours, 15 minutes ago