We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations.

Intranet teams in global firms, however, face different challenges. At a minimum, they maintain the global intranet site, providing a channel for corporate communications and a home for information common across the whole business. But is this enough?

In a global company, whether a pharmaceuticals firm, international NGO or manufacturing business, a lot happens outside of head office. Regions and countries will have their own intranet sites, as will major business units and divisions. Whereas the central intranet in a medium-sized company directly serves the needs of staff, in a global business, any central activity is far separated from frontline and operational staff.**

Source: www.steptwo.com.au Posted by admin 63 days, 5 hours, 39 minutes ago

Our friend and intrepidly practical intranet expert James Robertson has written a paper defining a concrete vision for the “digital workplace.” This is important because there has been much discussion and debate around what “digital workplace” means and how it’s relevant to the intranet.

Many well known intranet experts have weighed in on the topic, including Paul Miller, CEO of the Intranet Benchmarking Forum (IBF), who has actually written a book about the Digital Workplace.

Source: www.thoughtfarmer.com Posted by admin 84 days, 5 hours, 19 minutes ago

Worldwide Intranet challenge recently ran a poll on Linkedin asking the question “What is the one improvement to your intranet you would like to see in 2012?” Nearly 300 people responded, and the results make interesting reading, but as many commentators before us noted, this is a poll of what intranet professionals want. The 300 respondents are not representative of the average intranet user – they’re much more representative of people like us, and the answers they gave reflect that.

Here is some tough love. Your employees don’t want any of that stuff.

What users really WANT

Source: intranetizen.com Posted by admin 91 days, 6 hours, 11 minutes ago

This diagram is work in progress with three of my clients who have asked me to help them evolve their “intranet+collaboration+social” online environments to a more coherent digital workplace. The slide has also evolved gradually thanks to input from workshops in Washington DC and Stockholm with participants in organizations with different cultures, and a range of experience from a few “well on the way” to most “just starting” the digital workplace journey.

I’ll be talking on my blog about these “building blocks” over the next few weeks, but wanted to already publish the slide, hopefully to get some feedback.

Source: netjmc.com Posted by admin 92 days, 5 hours, 51 minutes ago

Many executives understand that their corporate intranet is an important vehicle for driving higher levels of employee engagement. Although sadly, many intranets today are doing the reverse and are not making a positive impact on workplace happiness! When intranets are poorly designed, organically mismanaged or left to decay without the required love and support, they can have a detrimental impact on an organization. It takes a special combination of thinking outside the box — beyond the world of features and functionality and into the complex world of what makes people tick.

Intranets, and for that matter successful corporate cultures that drive stronger levels of employee engagement, generally have...

Source: www.habaneros.com Posted by admin 105 days, 5 hours, 53 minutes ago

his month saw the publication of Neilsen Norman Group’s intranet design annual. Over the past 12 years, this annual snapshot has charted the evolution of intranets from the unloved stepchild of the web family to business-critical tool.

Intranetizen takes a look at some of the key findings in this year’s publication and finds the conclusions challenging....

Source: intranetizen.com Posted by admin 111 days, 5 hours, 56 minutes ago

Time tends to pass more quickly than we would like. Sometimes it is helpful to reflect on what you have accomplished, and to derive what you have learned from the experiences. These "lessons learned" may then be leveraged by yourself or others in the future. Occasionally, an external event will motivate this self reflection.

PDF - 6 Pages

Source: www.hpl.hp.com Posted by admin 114 days, 5 hours, 45 minutes ago

The 2012 Edelman Trust Barometer, published last week, finds a deepening sense of distrust in governments, businesses and institutions. The annual global study, which questioned 30,000 people in 25 countries, reveals a dramatic shift in the value people place in information sources – which, in turn, has some interesting implications for communicators and intranet managers.

Across the globe, blame for the financial and political chaos of 2011 landed at the doorstep of government, as trust in that institution fell nine points to 43 per cent. In seventeen of the 25 countries surveyed, government is now trusted by less than half to do what is right. In twelve, it trails business, media and non-governmental organizations as the least trusted institution.

Source: sharonodea.co.uk Posted by admin 114 days, 5 hours, 52 minutes ago

Almost 5 years ago to the date, I decided that it was time to try something new. I applied for a position as webmaster for fairly large Danish company where one of the tasks were to implement a new intranet.

Fast forward 5 years….. Two weeks ago I started at my third intranet job (many exciting perspectives, but more about that later…). Friends and colleagues have asked why I bother?

So what is it that is so fascinating about intranets? You probably have your own reasons, but here’s my top 3

Source: connaxions.wordpress.com Posted by admin 132 days, 5 hours, 31 minutes ago

1. Social collaboration experimentation is continuing but enterprise-wide deployment has not increased over the last 12 months.

2. Benefits observed from social and collaborative initiatives remain anecdotal and qualitative. The most commonly observed are “knowledge-sharing”, and “engaged, better informed employees”. The least common are “faster time to market”, “cost reduction” and “reduced time for training”.

And 8 more...

Source: netjmc.com Posted by admin 134 days, 6 hours, 46 minutes ago