Intranet Lounge - Stories tagged with Management

Enterprise 2.0 and Information Governance, who should take care within the organization? - Claude Super

The Information Governance is a serious business and probably too serious to be left solely in the hands of .......

1) IT Since the early 2000, IT people and teams have lost their supremacy and the exclusivity on information processing and business solutions.

IT people are responsible for the proper operation of systems and solutions agreed upon in the companies. Their role is essential and goes beyond the strictly technical concerns to ensure the highest level of services. The main challenges for IT managers, architects and developers are to constantly bring the most appropriate technology and the safest but also the most agile organization, the best ROI, an acceptable TCO, etc.,

And you want more than they deal with information governance! No, IT teams have first to support the business growth and more globally the company in its transformation.

Source: aiimcommunities.org Posted by beebee 599 days, 1 hour, 37 minutes ago

Intranet publishing: From bottleneck to decentralised success - J. Boye Conferences

Managing a large group of decentralised content providers can be a real challenge. Typically, the intranet manager will run into a host of issues, such as lower quality of content, lack of editorial oversight and little motivation and time from the content providers.

At United Nations High Commissioner for the Refugees (UNHCR), intranet content was published centrally for more than 10 years. Then, in 2009, a new Intranet was launched, based on decentralised content publishing.

Source: www.jboye.com Posted by beebee 599 days, 2 hours, 6 minutes ago

Platform, an actionable metaphor for the intranet - Jane McConnell

“Intranet as a platform” can be an effective metaphor when communicating the purpose of the intranet to senior management.

A number of participants in the Global Intranet Strategies survey this year used the term “platform” when responding to the question “How have you achieved or increased the awareness and involvement of senior management in the intranet?”

Source: netjmc.com Posted by supportsupport 599 days, 18 hours, 50 minutes ago

Intranet redesign, Phase 6: communications, launch and evaluation - Luke Oatham

Preparing for launch and beyond.

To help staff become acquainted with the new look and feel and functionality before the launch, we published a set of intranet familiarisation videos, using the new intranet template, and linked them from the existing intranet via a feature story.

In the month before launch we scheduled several feature articles detailing the forthcoming launch. We published a final article as we broke up for Christmas holidays saying bye bye to the old intranet.

Source: intranetdiary.blogspot.com Posted by beebee 600 days, 52 minutes ago

Creating a Culture of Collaboration at Deutsche Bank - Ynema Mangum

How do you get a highly-regulated company – one of the world’s largest and most competitive banks – to collaborate using social media?

This talk provides a compelling set of lessons for morphing a conservative, hierarchical organization into one that’s agile and embraces community-driven change.

Source: humancloud.wordpress.com Posted by supportsupport 600 days, 16 hours, 5 minutes ago

Why having no intranet budget can be a great thing - dorthe jespersen

Having little or no budget is the reality for a lot of intranet teams these days. This can obviously cause a lot of frustration.

But have you stopped to consider the benefits?

  • Your projects will be smaller and probably easier to handle
  • You get a much more manageable time line
Source: www.jboye.com Posted by supportsupport 600 days, 16 hours, 38 minutes ago

Social Software - What Is Your Intent? - Spigit Blog

Union Square Ventures' Fred Wilson wrote a post titled Social Layers and Social Intention. In it, he asked why the simple, 140-character maximum Twitter has succeeded, while the more ambitious FriendFeed ultimately failed to make it big. His answer?

Because FriendFeed was largely a social aggregator whereas Twitter is a service with specific social intent.

"Specific social intent". Yes, that's a great term. What focus does your site have? It's a powerful way to characterize the basis upon which software succeeds or fails. This comes from Fred Wilson, who has been right about things quite often with his firm's investments in Twitter, Zynga, Foursquare, Tumblr and others.

Source: blog.spigit.com Posted by supportsupport 606 days, 15 hours, 28 minutes ago

Your intranet language reveals your intranet attitude - Jane McConnell

The words people use when talking about their intranet often reveal more than they realize. At the risk of over-simplifying, I’d like to share some impressions.

1. Which word do you use when talking about your intranet?(My impressions in parentheses!)

  • Users(Sounds passive, very IT-oriented, makes me think of “user manuals”.)

  • Clients(“They are outside, we are inside.” “They are separate from us.” IT often use this term to refer to the business managers in their organizations which suggests IT and business ...)

  • Staff (I dislike this collective noun - like sugar, coffee, etc. - not a group of diverse, living individuals.)
  • Employees (At least is has an ’s’ on it!, still on the receiving end because opposed to employer, reminds me of now, out-dated B2E portals.)

2. How do you react if I ask “Do you have any user-generated content on your intranet?”

4. Do you have an overall intranet role called ‘”editor” or an “editorial policy” for your intranet?

5. Which of the following terms do you use?

Of course, there’s no “perfect language”. Every word has connotations.

What are your likes and dislikes in intranet-speak?

Source: netjmc.com Posted by beebee 610 days, 5 hours, 51 minutes ago

10 Signs Your Organization Hasn't Quite Figured Out Enterprise 2.0 | Intranet Experience Blog

Ready to roll out your new Enterprise 2.0 Strategy? Looking to save the company millions by implementing an internal social strategy? Think that implementing a blog will help you increase sales, cut support calls, and help unclutter your email Inbox?

Before you jump into the deep end and propose implementing any E2.0 solutions, you might want to take a look around and assess whether your organization has an understanding of what E2.0 really is and whether it is ready to take on an internal social strategy.

Source: www.intranetexperience.com Posted by supportsupport 610 days, 17 hours, 39 minutes ago

Governance and management in the “social” intranet - Jane McConnell

Governance has been my own pet topic for a couple of years. I’ve run workshops on intranet governance at several conferences over the past 12 months. The next one is scheduled for the JBoye Aarhus conference in early November. This time, we will be focusing on the social dimension of intranets.Governance and management are different

There is a tendency to place management-related items under the governance label and the word “governance” ends up as a catch-all term. Governance documents become monster...

Source: netjmc.com Posted by beebee 615 days, 17 hours, 59 minutes ago

10 ways to make your intranet fail!

According to Marshall, ‘Users are demanding even more from their intranets. However, responding to the challenge is not simply a matter of installing the right tool. Formulating the right strategy and governance is essential, and this means recognising where to be firm and where a lighter touch is needed.’

Marshall’s 10 ways to make sure an intranet fails are:-

  1. Promoting silence. A desire to control what is said can lead to an intranet that is too locked-down. It becomes seen as a corporate mouthpiece rather than a place where people can share views and feed back to the company.

  2. Making it all talk. The communications department is often seen as the ‘owner’ of an intranet. However, a site that has nothing but news is unlikely to attract much usage, and therefore ceases to be viable even as a communication channel.

and 8 more...

Source: www.melcrum.com Posted by supportsupport 620 days, 18 hours, 3 minutes ago

The end of the intranet - Jan van Veen

The intranet, every internal communicators dream. With the rise of the intranet in the past 10 to 15 years we were in communicators heaven. Finally our news messages could reach every employee. And with a single point of entry, we could finally make all important information available to every single employee in the world!

WWell, those of you involved in the intranet know what happened. Intranets are often rated 5 or 6 out of 10 in employee surveys, news messages are not read by the majority of the employees, and let's face it. How difficult can it be to find anything in the ever expanding intranets of major organizations?

Source: corporateinternal.blogspot.com Posted by supportsupport 621 days, 4 hours, 14 minutes ago

A good intranet is about more than impressive key figures - J. Boye

Much has been said and written about the importance of key figures – also in relation to intranets. Intranet managers are expected to constantly produce and provide ”relevant and up-to-date key figures” to management in order to document their every activity and essentially justify their existence.

Moreover, many intranets are being used to publish key figures and information, allowing employees to follow important developments, such as monthly results and sales- and customer- figures This can resul...

Source: www.jboye.com Posted by beebee 621 days, 14 hours, 47 minutes ago

10 ways to attract employees to your intranet - Michael Sebastian

If used correctly, intranets have remarkable potential for employee communication. Unfortunately, many intranets are neglected and outdated, and consequently undervisited.

Here to help is Nova Newcomer, internal communications consultant and founder of Blue Hill Solutions, and Peat Bakke, senior Web analyst and engineer.

Follow these 10 upgrades to increase employee traffic to your intranet—from the easiest to most difficult.

  1. Get blogging
  2. Bring critical work flow online
  3. Get relevant information to individual employees

and 7 more...

Source: bit.ly Posted by beebee 622 days, 15 hours, 37 minutes ago

Content Strategy: 5 Ways to Communicate Strategy Across Your Organization

In last week’s article, Content Strategy: 7 Practical Tips for Getting Stakeholder Buy In, we talked about how to get stakeholders to buy-in to your new content strategy. A critical step in implementing a content strategy is achieving this consensus. The next challenge is making sure that all of your stakeholders understand and keep up-to-date with your content strategy.

Again, content strategy is a plan on how to create, deliver and maintain your content. It’s possible you have different professionals in various roles handling the different stages of the content lifecycle. Communicating the essentials, as well as the details, will be the fundamental cornerstone for the success of the overall strategy.

Source: www.cmswire.com Posted by beebee 622 days, 18 hours, 34 minutes ago

New intranet: do we really need user surveys?

When a new intranet project is being kicked off, it is often notoriously difficult to find time and resources to carry out user surveys as the project progresses.

It can be difficult to persuade management that it is money well spent, even though you know that it would improve the end result. I have gathered a few good arguments for use next time you need to defend a user centred approach.

Source: www.jboye.com Posted by supportsupport 624 days, 2 hours, 42 minutes ago

Innovation 1.0, Served Here - Sameer Patel

Riveting article on Bloomberg / Businessweek about how leaders really don’t want employees to innovate. Rather: “Businesses need most of their workers to carry out their primary duties with enthusiasm and consistency,” writes Pat Lencioni”

As to how organizations should lead and execute, the article opines in two seperate areas:

“What should leaders do? Be more open to new ideas from employees? Probably not. Better yet, they should stop overhyping innovation to the masses and come to the realization that only a limited number of people in any company really needs to be innovative

As heretical as that may seem to those who want to believe that "innovation is everyone’s business," consider that even the most innovative and creative organizations need far more people to be dutiful, enthusiastic, and consistent in their work than innovative or creative.

If you’ve read this blog before, you’ll know that I’m all for respecting the realities of how organizations operate today and...

Source: www.pretzellogic.org Posted by beebee 629 days, 16 hours, 57 minutes ago

3 Ways BT Demonstrates Global Best Practices for Intranets - Mark Morrell

BT (British Telecom) has benchmarked its intranet for the past 4 years with the Intranet Benchmarking Forum (IBF). The 2010 benchmark results continue to demonstrate the BT's intranet is one of the top intranets in the world. Here are three ways its Intranet demonstrates global best practices.

BT’s intranet is benchmarked in four broad areas; strategy and governance; metrics and performance; communications and culture; design and usability.

The main aim is to find out where BT sets global best practice and where it can be improved. The assessment helps determine whether the intranet is meeting the needs of BT and people who use it.

Source: www.cmswire.com Posted by beebee 634 days, 55 minutes ago

The Beautiful Question: Intranets and innovation - Barry Bassnett

I’ve been working on one truly inspirational and breathtaking charity web based project for over eight months now. It is just mind boggling and humbling to log on every day or so and see what the boys and girls have achieved. No-one can say that web technology hasn’t taken massive leaps forward over the last few years and changed our horizons and expectations of how we find information and interact massively. Except, that is, if they look at one specific area. Intranets.

Almost without exception they look exactly the same as they did five years ago. While the wide-scale adoption of social networking and the early stages of true Web-based rich media applications are part of our daily out-of-office lives we haven’t seemed to connect our intranets, our most powerful internal communications tool, to the benefits and opportunities they provide. Sure, they may have added a few tweaks and funky functions but actually and fundamentally not much has changed.

Source: www.cloudburstinnovation.com Posted by beebee 636 days, 1 hour, 26 minutes ago

Is it Time to Say Farewell to the Intranet Manager? - cmswire

The role of the intranet is changing dramatically. Everyone agrees that it's no longer some neat little website that is used to distribute today's news and a lot of forms. It has become a much needed business tool and is slowing evolving into a central workplace for many organizations.

As the intranet starts to include more social and collaborative capabilities, as well as tighter integration with business systems, the role of the Intranet Manager must be re-evaluated to support it better. Martin White, in his upcoming book "The Intranet Governance Handbook" says "There are probably few other positions which require such a breadth of knowledge, close working relationships throughout the organisation, and potentially a significant (albeit indirect) impact on business performance".

Source: www.cmswire.com Posted by beebee 636 days, 18 hours, 18 minutes ago
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