What would it look like if the social world of Web 2.0 collided with the corporate Intranet? What would happen if information was disseminated from outside in, instead of inside out; from the people working on the front line?

This is precisely what an interesting experiment at global consulting firm Capgemini is revealing. Many of the company’s 110,000 people are based on site at client locations and it is here that ‘real-world’ challenges must be addressed. The IT consultants in particular, who form about half of the workforce, are in an environment where the information they use goes out of date very quickly.

Source: bsr.london.edu Posted by admin 275 days, 5 hours, 53 minutes ago

Large organizations are moving to a new phase of internal collaboration and communication using social tools.

The last two years has seen a shift from managers questioning the value of micro-blogging and other enterprise social media to giving permission and even encouragement to their employees.

The next logical step is for managers to actually use the tools themselves inside their organizations, to lead.

Here, I describe five ways in which corporate and government leaders can leverage internal micro-blogging to inspire, inform, and ultimately lead their respective organizations.

From Skeptic to Advocate...

Source: sectorpublic.com Posted by bee 427 days, 4 hours, 31 minutes ago

Of course company life has a community aspect, but a lot of social software folks seem to forget that there's a lot more to a company than community. They treat companies as if they were consumer communities or forums that all just happen to have their paychecks signed by the same person.

Why does the difference matter? The answer is in the numbers. Online communities and forums typically attract very small audiences relative to the total target population: Less than 1% adoption is typical, and 5% adoption would be a grand-slam. That's fine for the consumer web, but those numbers inside the enterprise aren't exactly a ringing endorsement.

Source: michaeli.typepad.com Posted by support 458 days, 5 hours, 55 minutes ago

A few weeks ago, Yammer took hold in my organisation. From a standing start 18 months ago with just me, we gained tens of users in 2 weeks at the beginning of the year and growing quickly. (Aside: those first few years of Yammer were rather boring for me.

It really was an anti-social media site).

As an intranet professional, this grow in use is both exciting and alarming. On the positive side, it clearly demonstrates a business need and desire for more informal internal communication and collaboration channels. Our employees have embraced Yammer which bodes well as intranets continue to evolve their social functionality.

Source: imjon.com Posted by bee 481 days, 13 hours, 2 minutes ago

When it comes to 2011 trends, I posted earlier on "Enterprise 2.0: A Transition From Destination Site to Platform Services". Rather than publish a short list, I wanted to take some time to explore each trend in more depth. In this post, I want to examine the topic of Activity Streams.

Trend: Activity streams will continue to be a much hyped capability within social platforms. However resulting “stream glut”, interoperability, and security-related issues will threaten benefits unless better user experience design, filtering, standardization, permission models, and back-end analytics are applied.

Source: mikeg.typepad.com Posted by admin 490 days, 16 hours, 51 minutes ago

An article by Dennis Howlett about Socialtext and Yammer yesterday caught my attention

In essence SocialText announces that they'll sell their product at 80% of Yammer's price (being very brief here) but I think they're both wrong

Social has its own Pareto rule: 90-9-1 versus the old-fashioned 80-20. It means that 1% of people creates content, 9% curates it, and the remaining 90% is consuming it. That's not a very homogeneous group, is it? Yet, when it comes to paying the bill, all of them are con...

Source: www.martijnlinssen.com Posted by bee 500 days, 5 hours, 39 minutes ago

Governments around the world are struggling to manage the dual challenges of maintaining IT security while also enabling their staff to do their jobs in a digital world.

The Australian government has endorsed social media engagement by staff in its Open Government Declaration, stating that;

Agencies are to reduce barriers to online engagement, undertake social networking, crowd sourcing and online collaboration projects and support online engagement by employees, in accordance with the Australian Public Service Commission Guidelines.

Meeting this remains a challenge in many agencies. It takes time to assess services, mitigate risks, adjust processes and policies and train staff.

Source: egovau.blogspot.com Posted by admin 542 days, 5 hours, 34 minutes ago

Attending the Enterprise 2.0 SUMMIT in Frankfurt last week was great fun and a real learning experience. I especially appreciated meeting and talking to a lot of the great folks I have meet online but whom I never before have had a chance to meet IRL.

Although I haven't yet had the time to digest all of the interesting things which were exchanged at the summit, I think I'm ready to share some of my takeways from the summit.

It's about business transformation

Enterprise 2.0 technologies are ...

Source: www.thecontenteconomy.com Posted by support 566 days, 17 hours, 13 minutes ago

GM has researchers from Asia to Detroit to Palo Alto that have been using Socialtext to share expertise and ideas about what’s going to be next big breakthrough in the automotive industry. Recently, I sat down with John Suh, a staff researcher at GM who has been helping drive the effort.

In this video, he breaks down how social software has facilitated more open communication between researchers at GM, and what benefits he’s seeing internally as a result.

Source: www.socialtext.com Posted by bee 574 days, 6 hours, 51 minutes ago

Yammer is the enterprise social network that launched in September 2008. Initially a Twitter clone for the corporate world, the startup has since graduated from microblogging to offer a more Facebook (Facebook)-like platform for businesses.

Along the way, Yammer has faced stiff competition from dozens of replica services. Still, it has managed to secure $15 million in Series A and B funding rounds to tackle the internal social media needs of its enterprise clientele.

Today, we know Yammer as the opposite of a flash-in-the-pan service, sitting pretty with more than 90,000 customer companies and organizations — amounting to 1 million users in 135 countries using its information network. In an interview with Mashable, Founder and CEO David Sacks explains how Yammer’s attracted a client base that includes more than 80% of the Fortune 500.

Source: mashable.com Posted by support 578 days, 18 hours, 57 minutes ago