Recently I highlighted and reviewed a report by Frost & Sullivan which talked about the impact of collaboration on overall business performance. The report was created a few years ago and was thus slightly dated. Fortunately someone from Verizon sent me a more updated version of the report, this one was conducted in 2009 and provides more insight and information into how businesses are collaborating and how effective that collaboration actually is.

The new report talks much more about UC&C or Unified Communications and Collaboration and also introduces ROC or return on collaboration. As with the previous report, there is no mention of Enterprise 2.0 anywhere, just collaboration. Let’s dive right into it.

Source: www.jmorganmarketing.com Posted by bee 770 days, 22 hours, 13 minutes ago

Every enterprise has talented, experienced employees focused on creating value from information. The Web is often the primary source of that information. In this article, learn about a system that enables employees to interact with Web pages and captures their interactions. The result is a valuable repository of Web-based information focused on the business of the enterprise. Also explore a high-level architecture for the mechanisms that create the repository.

Source: www.ibm.com Posted by support 771 days, 14 hours, 21 minutes ago

Oh, how far the intranet has come

Fifteen years ago the employee publication was the flagship of the typical employee communication program. Not anymore.

The first decade of the 21st century has seen the emergence of the intranet as the centerpiece for the employee communication program. It has evolved into an information sharing, learning and feedback “mother ship” of sorts that’s also become the launch platform for a host of social media tools that are revolutionizing the way employees communicate with one another.

Source: www.motiv8comm.com Posted by support 771 days, 14 hours, 28 minutes ago

In many organisations, the implementation of social and collaborative tools is supplementing and extending existing knowledge management (KM) initiatives. In this case study, the KM team from the Defence Science & Technology Agency (DSTA) in Singapore, describes the implementation of ‘MyHomepage’.

A new feature of the revamped staff directory, this is designed to enable better communication, dialogue and expertise sharing between employees.

Source: www.steptwo.com.au Posted by bee 775 days, 1 hour, 32 minutes ago

Social networking, wikis and other Web 2.0 tools on intranets are snagging all the attention as enterprises try to breathe new life into their corporate portals. But the bricks and mortar still count. Ignoring intranet design best practices can spell death for even the most application-rich portals.

"The myth is that it's OK if you just reflect the way the company is put together," said Tim Walters, a senior analyst at Forrester Research, who recently authored the research note Five Myths That Hobble Your Intranet. "That [stance]… is almost bound to deliver a site structure that's a lost cause."

Source: searchunifiedcommunications.techtarget.com Posted by bee 776 days, 15 hours, 55 minutes ago