Intranet Lounge - Stories tagged with Social

Workplace 'social networks' could boost productivity

When Toronto law firm Hicks Morley started its own internal social network in 2008, it was mainly to ease lawyers' email overload so they could find important data more efficiently.

But the firm found by adopting tools that mimic Facebook, Wikipedia and Twitter within the confines of a corporate firewall that collaboration between employees increased dramatically, and productivity soared.

In the case of Hicks Morley, with more than 200 staff located in five offices in Ontario, its intranet -an internal site only employees can access -became a hub not just for corporate information, group projects and important documents, but also for internal social events, and is used to send out invitations and to post pictures of activities.

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Source: Posted by adminadmin 1322 days, 2 hours, 56 minutes ago

The Business Case for a Social Intranet - @TobyWard

A business case for an intranet is like the business case for a bathroom; you can live without them (and use others), but you’re a fool if you do.

Social media has morphed to the intranet, and the intranet is becoming increasingly social. However, like the Internet, email, telephone, and other business transforming technology, the need for a social intranet is more implicit, rather than explicit. We all need email, don’t we? But did you need a business case to get your corporate email account?

Source: Posted by adminadmin 1334 days, 2 hours, 48 minutes ago

15 indicators of social business transformation

As organizations begin to show signs of “social business” behaviors, they will begin to experience different levels of cultural change relating to the people in the organization, as well as its processes and technology.

The following are 15 indicators of social business transformation. It’s important to realize that while some of these behaviors are dependent on each other, they are distinct and not necessarily in chronological order.

Source: Posted by adminadmin 1335 days, 3 hours, 7 minutes ago

Social Intranet Survey 2011 - @TobyWard

Prescient Digital Media is partnering with IABC Research Foundation to deliver a comprehensive report on how intranet 2.0 tools are being used in organizations, based on the findings collected from this survey. The study is Prescient's largest to date and will provide the most current and comprehensive intranet data provided by 650+ organizations from North America, Europe, Asia and beyond.

Social media is taking the intranet by storm, but many are confused as to how best to use social media. Your help is needed in determining the how, what, why and when.

Prescient Digital Media is partnering with IABC Research Foundation to deliver a comprehensive report on the topic, based on the findings collected from this survey.

The study is essential for intranet professionals wanting the latest data and statistics on intranet 2.0 tools in the enterprise.

Source: Posted by adminadmin 1335 days, 3 hours, 13 minutes ago

Share Dammit! - Simon Sinek's TED talk called “The Social Intranet” - Christopher Parsons

I gave a talk called “The Social Intranet” last week at the Deltek Insight conference in Nashville. I described how architects and engineers are using social tools such as blogs, wikis, and update streams inside their firms to create, capture, and share knowledge.

At the end of the talk, I introduced the Intranet Maturity Model, a framework Knowledge Architecture developed to help our clients assess and improve the quality of their intranets.

The model starts at level one, with firms posting essential information on their intranet such as an employee handbook and benefits, and tops out at level five, with firms using their intranets to collaboratively identify new capabilities, services, and ideas to offer their clients.

Source: Posted by adminadmin 1341 days, 3 hours, 4 minutes ago

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How connect.BASF Helped BASF Become a Social Business - Elsua

In the recent past I have been blogging over here a couple of times already on some of the amazing piece of work that BASF (disclaimer: An IBM customer) has been doing over the course of the last year or so on becoming a Social Business and behave and act as such.

Living Socialis no easy task, for sure, but with a bit of perseverance, commitment, resilience, and a couple of other key important traits BASF has been demonstrating it’s now possible to a...

Source: Posted by adminadmin 1341 days, 3 hours, 9 minutes ago

Designing Social Workplaces - James Dellow

Writing on the ebizQ site, my Dachis Group colleague, Dion Hinchcliffe, asks what do social business approach offer for enterprise collaboration?

In answering this question, Dion highlights three important and overlapping patterns that all relate to our ability to make previously hidden organisational activity visible, which I summarise here:

  • Social networks amongst workers – How employees relate to each other, beyond the mechanistic view presented by the organisaional chart.

  • Observable work – Effectively creating a digital open plan environment that isn’t constrained by the limits of the physical work environment.

  • Insights and analysis – Our ability to aggregate this activity and related information together into an organisational context.

Source: Posted by supportsupport 1343 days, 2 hours, 58 minutes ago

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Social intranets: Not just for knowledge workers - ThoughtFarmer

Mountain Equipment Co-op (MEC) sells kayaks and mountain climbing gear out of retail stores across Canada. The majority of MEC’s 1500 employees spend their time stocking shelves, maintaining displays, working the registers and answering questions from their outdoor fanatic customers.

With such a small portion of staff who sit in front of computers all day MEC is not exactly the poster child for a collaborative social intranet that makes knowledge sharing easy. And yet, after 18 months their social intranet, named Mondo, has taken on a huge role in the company’s culture and has seen outstanding adoption.

(Check out the full MEC case study with lots of graphs & screenshots.)

Source: Posted by beebee 1351 days, 3 hours, 22 minutes ago

The True Nature of a Social Intranet - @oscarberg

On the surface, a social intranet might seem to be just an intranet dressed up in rounded corners and pastel colors and with features such as blogs, wikis, activity feeds, ratings, profiles and tagging. Yet, the difference between a social intranet and a traditional intranet is far more profound than that.

To really understand the true nature of a social intranet, one need to look beyond the features and user interface design and understand what role it has to play for both individuals and the enterprise in today’s increasingly knowledge-intense and collaborative work environments.

Let’s look at three ways in which a social intranet is profoundly different from a traditional intranet.

Source: Posted by beebee 1351 days, 3 hours, 28 minutes ago

Making An Intranet More Social - Dion Hinchcliffe

In enterprises large and small around the world there's now a growing imperative to replace the outdated, inflexible, and limited legacy intranets of yesterday with something newer, richer, and more effective.

These days this almost invariably means incorporating a significant social media element into an intranet redesign.

Source: Posted by adminadmin 1352 days, 2 hours, 30 minutes ago

The Case for Corporate Social Networking -

As more and more people share and connect with each other on social networks like Facebook and Twitter, many organizations are wondering if they can replicate such technologies internally within their corporations and what benefit would that be.

There are many benefits to implementing social networking. Here are some of them...

Source: Posted by adminadmin 1357 days, 1 hour, 25 minutes ago

Teach Social Media Savvy - Kim Dwyer

With social media tools present on over 87% of organizations’ intranets (regardless of organization size) no one can dispute the impact these tools will have on business and internal communications. But in order for employees to adopt them as critical business tools an effective training program needs to be part of your social intranet strategy.

Gartner predicts by 2014, 20% of organizations will rely on social media rather than email as the primary vehicle for interpersonal communications, mirroring our experience in which the intuitiveness and social appeal of this new technology is displacing e-mail in our internet activity.

Source: Posted by supportsupport 1358 days, 3 hours, 9 minutes ago

STS - The Social Workplace - Is reducing costs the key driver for social media?

Having a social platform to allow employees to connect and collaborate better will improve the knowledge flows of an organisation. It will allow companies to utilise the collective intelligence of its own employees to crowdsource and solve key business issues.

But in the current economic climate, companies are starting to think more about how to reduce costs. Is social media the answer?

Source: Posted by beebee 1359 days, 2 hours, 1 minute ago

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The story of myThoughtWorks – A social intranet - dineshtantri

This is the story of myThoughtWorks – a social intranet that is turning into a hugely valuable knowledge commons and collaboration hub for ThoughtWorks. ThoughtWorks, for those of you who haven’t heard of it is a global IT consultancy providing agile and lean based systems development, consulting and transformation services to Global 1000 companies.We are about 1700 strong with offices in about 22 cities in US,UK,Germany,China,Australia,Canada,India and Brazil. The Problem We were getting bigger and mo...

Source: Posted by beebee 1363 days, 1 hour, 32 minutes ago

Everyone’s on Facebook, Why Aren’t They on the Intranet? - Michael Murray

Over the past five or six years we have seen a societal transformation take shape. Social Media has forever changed the way the world communicates. At the root of that change is behavior change; the idea that people had to learn to start doing something in a new way.

There are always those early adopters (think Twitter users in 2007, Facebook users in 2004), but generally large-scale adoption of new communications tools takes years, often decades (think radio and television) – until now.

Source: Posted by adminadmin 1365 days, 2 hours, 18 minutes ago

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Enterprise 2.0: Why All Business Software Must Go Social - Pehong Chen

Enterprise 2.0 is a term that has moved from “think outside the box concept” into a mainstream staple. Many business leaders are trying to adopt the concept into day-to-day work – or at the very least are aware that it exists and want to learn more.

Either way, it is increasingly evident that the prevailing wisdom on the subject has changed; having an enterprise social network is no longer a fascination of early adopters. It is now an essential component of the enterprise.

Source: Posted by adminadmin 1370 days, 2 hours, 31 minutes ago

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Working With Five Generations In The Workplace - Rawn Shah

From a recent conversation with Jeanne Meister, we are facing a new future in terms of demographics at work: we will soon have five generations in the workplace at once. In prior years, we have had three or four generations at a time with some but not vast differences in work behavior.

Today people are living and working longer leading to this new reality. What’s more, this phenomenon goes beyond the US into China, Brazil, Russia and elsewhere. The significance is in terms of types of workforce behavior...

Source: Posted by adminadmin 1376 days, 1 hour, 27 minutes ago

Redesigning the Enterprise from the People Up - Phil Wainewright

Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There’s a new meme in town called social business that says we should design enterprise systems around the people that use them, rather than trying to make the people work to the constraints of the systems they’ve been saddled with.

A couple of blog posts this past week caught my eye particularly, and in turn led to a wealth of other writing in the groove of this line of thinking. Here’s a quick tour.

Source: Posted by adminadmin 1377 days, 2 hours, 17 minutes ago

The Twitterfication of the Enterprise - Mike Melanson

Bring the Home to the Office

Most all of us - in the enterprise world or not - update our status, share photos, chat and even Tweet. Maria Ogneva, head of community at Yammer, the enterprise social network used by 100,000 organizations, says that a disconnect between consumer and enterprise software only causes frustrated and inefficient users.

"Employees are also consumers, and when they get to work they expect their software tools to act the way their consumer tools do at home," said Ogneva. "Because social sites and apps have become such a big part of our lives, the wider the disconnect between 'work tools' and 'personal tools,' the more frustrated we become."

Source: Posted by adminadmin 1382 days, 2 hours, 43 minutes ago

Building an Employee-Enriched Culture With Social Media - Dana LaSalvia

With the increase of Gen X’s and Y’s ruling the workforce, employers are continually searching for new and innovative ways to create an employee-centric workplace and retain valuable talent. The current workforce—which is heavily comprised of post-baby boomers—are tech-savvy, more educated and do not hold the same level of allegiance to employers as their predecessors once did.

These individuals rely heavily on technology to stay connected in order to perform their jobs. From instant connections to the latest mobile applications to blogging on social media sites, this generation is plugged in and connected 24/7.

Source: Posted by beebee 1384 days, 2 hours, 23 minutes ago
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