After three years, our old friend Jakob Nielsen (news, site) returns to the topic of intranet portals and shares that the latest implementations focus on stability rather than innovation.
When portals first began to proliferate within corporate firewalls as the platform of choice for intranets, the goal was to provide users with as many gateways as possible to information that could be useful.
However, the corporate communications teams learned that users didn't want to go through multiple gateways to gain access to information. Users wanted that information displayed on their customizable landing page.



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