Time is (still) money: Time for intranet leadership (Part 2)
By Gerry McGovern
Managers need to focus on making things easy to do. If it's not easy, it often doesn't get done.
A couple of years ago I met a manager who had been specifically appointed by the CEO to improve employee morale. I gave him data that showed that his intranet had the lowest employee satisfaction ratings we had found so far. Tasks were really hard to complete.



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