markmorrell
Name: markmorrell
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Last Seen: 1 day, 5 hours, 10 minutes ago
Member Since: 14 July, 2010
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Why SharePoint 2010 needs to have a good mobile user experience « Mark Morrell Intranet Pioneer

Why is SharePoint 2010 so widely used? I believe it is because it offers for the first time one technical solution that meets many business needs rather than just one.

If you want to improve knowledge sharing you will have many tools to consider. Again if you need to manage your documents you will have a wide choice of vendors. But if your business has more than one need or can see how solving one will create other requirements then a solution like SharePoint 2010 comes become more attractive to consider.

What if your organisation needs employees to use your intranet while away from their place of work? There are huge savings in office costs and increases in productivity if employees can use the intranet to help them with their work while they are mobile.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 1 day, 5 hours, 10 minutes ago

The Digital Workplace: How technology is liberating work by Mark Morrell, Intranet Pioneer

Many of you who follow my blog will know of my interest in the digital workplace. From my first-hand experience transforming BT’s digital workplace and involvement with other organisations it is a very exciting area to work in. So it was great to hear about this book!

Paul Miller’s book ‘The Digital Workplace: How technology is liberating work’ is an absolute must read for anyone interested in finding out how technology is changing the way we work for everyone on the planet.

The way Paul Miller writes it from his own experiences and view of life – working and personal – makes it compelling to read. The examples Paul uses are ones we can all relate too and are real, not made up to fit a theoretical scenario.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 8 days, 5 hours, 7 minutes ago

How discussion forums can help internal communications « Mark Morrell Intranet Pioneer

This is the last post in a series answering the question “Can collaboration tools improve internal communications?” covering the right culture needed within an organisation, the redefining of internal communicators’ role and how collaboration tools and features can help improve internal communications.

I now want to discuss how I believe discussion forums can add to the richness of existing internal communication channels and not be a threat that needs to be closed down. I’m going to illustrate this with three examples.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 13 days, 4 hours, 40 minutes ago

How blogs can improve internal communications « Mark Morrell Intranet Pioneer

A corporate blogging tool can help employees share ideas and opinions. It’s not just used to comment upon internal communications. Blog posts can also help employees doing similar work or having a similar interest in different business units to save time and effort. Employees can find someone else’s views who they do not know to help them solve a problem or speed up a task.

And blogs are something employees are becoming more familiar with on the internet and expect to see on their intranet. For example in the UK many of the BBC reporters blog what they report on TV and radio. There are also many bloggers who post on subjects of interest to employees, whether work-related or of personal interest.

The main point for internal communicators to understand is blogs are established, accepted, and understood on the internet by the same people, employees, who are the audience within an organisation who receive news. So, I recommend a few points internal communicators consider:

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 20 days, 5 hours, 29 minutes ago

How to improve communications using collaborative tools - Mark Morrell Intranet Pioneer

In my last post ‘Should collaboration tools redefine internal communications’ role?‘ I gave my view on the corporate environment needed to encourage internal communications professionals to welcome collaboration tools being used by employees. But which cooaboration tools can you introduce and improve internal communications too?

I recommend researching employees’ needs to find which are most needed and likely to be adopted. Some contact with senior managers to understand the corporate values will help too. Let’s start by increasing employees interaction with existing communication channels before we move on to new collaborative tools.

When a new article is published on the intranet employees normally have no easy opportunity to show how valuable it is, what their views are or the effect it has. Introducing a few features can help to change that.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 29 days, 4 hours, 42 minutes ago

Should collaboration tools redefine internal communications’ role? Mark Morrell Intranet Pioneer

In my last post ‘Is your culture right for collaboration tools to improve internal communications?‘ I gave my view on the corporate environment needed to encourage internal communications professionals to welcome collaboration tools being used by employees. Internal communications need to realise they are not the sole people who can communicate using the intranet. Neither are their official channels the only route to communicate with other employees.

If you threw a stone into a pond it wouldn’t just be the size of the splash the stone made but the ripple effect that went as far as the edges of the pond. Instead of success being the perfect execution of the stone being thrown, it is also the number and size of the ripples and how far they spread across the pond.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 35 days, 28 minutes ago

Is your culture right for collaboration tools to improve internal communications? Mark Morrell Intranet Pioneer

I believe many internal communications professionals are not appreciating the benefits that collaboration tools can bring. Instead they are seen as a threat to traditional channels used for communicating corporate messages to employees. In my previous post ‘Can collaboration tools improve internal communications?‘ I disagreed with this attitude.

Changing this approach is not a simple task. Before you can consider using any collaboration tools you need to have the right culture within your organisation. I’m afraid the approach of “I’ll start a blog to change the culture” is doomed to failure.....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 42 days, 5 hours, 54 minutes ago

Can collaboration tools improve internal communications? « Mark Morrell Intranet Pioneer

Intranets have developed over recent years from mainly being a channel for a few people to publish news to becoming places where any employee can collaborate and share knowledge with other employees. I find it ironic that it is internal communications who are hesitant, even resistant, to embrace these changes. Ironic because many intranet teams are located within internal communications. Doubly ironic as it is normally intranet teams who are involved with how collaboration tools are used.

Is this scenario something you are familiar with in your own organisation?

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 49 days, 4 hours, 59 minutes ago

Is there a career path from intranets to digital workplaces? « Mark Morrell Intranet Pioneer

I have written before about career paths and future job opportunities for intranet practitioners. I don’t believe the only option is to become intranet consultants like I chose to do after leaving as BT’s intranet manager. If you want to move to another organisation then IntraTeam’s job vacancies in LinkedIn is a good place to start looking.

This post is about career development and progression within your own organisation. It’s about taking advantage by the creation of the digital workplace to extend your experience and skills into wider and more strategic areas of your business. I also owe this post to a certain intranet professional (yes, you know who you are!) who I promised this to sometime ago.....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 57 days, 5 hours, 47 minutes ago

What is the right governance model for a digital workplace? « Mark Morrell Intranet Pioneer

Thank you to everyone who read my last post ‘What is a digital workplace?‘ and contributed to a great discussion helping to define it. Staying with the digital workplace theme I want to show you the views given in my workshop at IntraTeam 2012 event ‘How to build the right governance model for the digital workplace‘ which produced some great responses.

The workshop covered four areas needed for the right level of governance: Ownership, Consistency, Standards, and Integrity.

Read about the outcome and add your views to the discussion.....

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 64 days, 4 hours, 59 minutes ago

What is a digital workplace? « Mark Morrell Intranet Pioneer

Last week at the IntraTeam event in Copenhagen (Twitter #IEC12) there were many discussions about the digital workplace and what exactly is a digital workplace.

I thought it would be good to start a debate on what we mean when we say the digital workplace. Many intranet professionals want to find out more about the digital workplace.

It will help me and other intranet professionals if you can comment to agree, disagree, amend, etc, to create a shared understanding on the digital workplace.

Here is my view for you to consider and comment upon. I define the digital workplace as “Work is what you do, not where you go to.”......read more.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 77 days, 22 hours, 55 minutes ago

Digital Workplace: work anywhere, anytime, with anything « Mark Morrell Intranet Pioneer

I will be at the IntraTeam 2012 conference in Copenhagen this week presenting on 5 ‘Must Have’ Principles for a Great Digital Workplace and running a workshop on How to Build the Right Governance Model for the Digital Workplace. For Twitter users follow #IEC12.

The digital workplace is a phrase that I have written about before and is becoming more frequently used for intranets that are developing beyond being a traditional communications tool.

Find out how five principles can help you to work anywhere, anytime, using any device in a digital workplace, how to use my experience to help you and how to contact me for further help.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 85 days, 4 hours, 14 minutes ago

Have the right SharePoint 2010 governance « Mark Morrell Intranet Pioneer

Based on my experience and knowledge gained when I was the BT Intranet manager and helping other organisations implement many SharePoint 2010 features I can help you too using my checklist.

SharePoint 2010 may be “the best sweetie shop in town” for all its range of features for people to use but the need for effective governance raises for intranet professionals a different set of challenges. The strategy for SharePoint 2010 governance has to be very different to other publishing or collaborative tools.

I believe there are three approaches which can give your organisation the right governance it needs with SharePoint 2010. You don’t have to use just one. You can combine some of each to find the right blend for your organisation.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 90 days, 2 hours, 20 minutes ago

The SharePoint 2010 checklist for everything you need « Mark Morrell Intranet Pioneer

If you are deploying SharePoint 2010, you have probably considered the technical aspects, how it will support workflows, document management and sales for example; all key elements to drive the business. But have you considered how content will be migrated, accessed, maintained, enhanced and improved in the platform, while encouraging collaboration?

This SharePoint 2010 checklist will encourage adoption and best practice, helping business’ information compliance and security goals are met. It has everything you need to check you have an effective content strategy for SharePoint.

It will help if you have some form of intranet governance framework – strategy, plan, roles and responsibilities, standards, etc. – in place first. But don’t worry if you don’t or you want to improve it.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 95 days, 20 hours, 59 minutes ago

Help with intranets, digital workplaces, collaboration and SharePoint « Mark Morrell Intranet Pioneer

Thinking about what is the best way to implement SharePoint 2010?

Are you looking for good examples of managing intranets?

Are you planning how to transform your digital workplace?

Maybe you want to use collaboration tools to increase employee engagement?

Now you can find helpful information on all these areas in one place, My Resources. It combines my first-hand experience managing BT’s intranet with my knowledge and help improving other intranets to show how you can improve your intranets and digital workplaces.

If I can help you further please contact me whenever you want to.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 105 days, 4 hours, 39 minutes ago

Will your SharePoint 2010 strategy deliver the full benefits? « Mark Morrell Intranet Pioneer

HomeAbout meMy servicesHow to gain the full benefits of SharePoint 2010How to work anywhere, anytime with any device in a digital workplaceHow to improve communications using collaborative toolsHow to develop an intranet strategyHow to construct a successful business caseHow to design a framework for intranet roles and responsibilitiesHow to strengthen relationships and gain better support for an intranetHow to implement change and technology projects successfullyHow employees can rely on the integrity o...

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 112 days, 4 hours, 55 minutes ago

How to build the right governance model for the digital workplace « Mark Morrell Intranet Pioneer

HomeAbout meMy servicesHow to gain the full benefits of SharePoint 2010How to work anywhere, anytime with any device in a digital workplaceHow to improve communications using collaborative toolsHow to develop an intranet strategyHow to construct a successful business caseHow to design a framework for intranet roles and responsibilitiesHow to strengthen relationships and gain better support for an intranetHow to implement change and technology projects successfullyHow employees can rely on the integrity o...

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 126 days, 1 hour, 58 minutes ago

Digital Workplace Trends 2012 report « Mark Morrell Intranet Pioneer

HomeAbout meMy servicesHow to gain the full benefits of SharePoint 2010How to work anywhere, anytime with any device in a digital workplaceHow to improve communications using collaborative toolsHow to develop an intranet strategyHow to construct a successful business caseHow to design a framework for intranet roles and responsibilitiesHow to strengthen relationships and gain better support for an intranetHow to implement change and technology projects successfullyHow employees can rely on the integrity o...

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 131 days, 21 hours, 32 minutes ago

5 tips to succeed with an intranet business case « Mark Morrell intranet pioneer

5 tips to succeed with an intranet business case December 14, 2011 at 10:05 am | Posted in benefit, beta testing, intranet, plan, strategy, value | Leave a comment Tags: benefit, beta testing, intranet, money, strategy, user testing, value

I recently discussed this subject with some intranet practitioners in Copenhagen at an IntraTeam community of practice meeting. Several people there had yet to experience the...

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 159 days, 5 hours, 8 minutes ago

Stopping knowledge leaving with the person - Mark Morrell

It is a common problem as I know from personal experience. An organisation will closely track all the physical assets that you hold – computer, phone, car, etc, – and want them returned before you leave.

But your digital assets and your intellectual assets are rarely managed so the knowledge about how your work is carried out – processes, priorities,etc. – and the right contacts are lost to your successor (if your replacement has not been recruited), your manager and other people you work with.

Source: intranet-pioneer.com Posted by markmorrellmarkmorrell 161 days, 20 hours, 16 minutes ago
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