Name: markmorrell
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Last Seen: 6 days, 22 hours, 52 minutes ago
Member Since: 14 July, 2010
Intranet Lounge

How to develop a strategy for SharePoint | Mark Morrell Intranet Pioneer

Recently I posted on how to develop an intranet strategy and how to develop a digital workplace strategy.  I now want to cover SharePoint because it is used by so many organisations.  I have covered in earlier post if SharePoint is good or bad and what organisations need to do to help decide if it is.

This post focuses on a strategy for using SharePoint.  Note it is NOT a SharePoint strategy!  This is a mistake organisations have made and it can have serious consequences.  A strategy for SharePoint needs to consider far more than just implementing technology...

Source: Posted by markmorrellmarkmorrell 174 days, 23 hours, 39 minutes ago

The Digital Workplace in the connected organisation | Mark Morrell Intranet Pioneer

I have recently been reading Jane McConnell’s report ‘The Digital Workplace in the Connected Organization‘.  You will have to go a long way and use a lot of effort to find another research report that will be as interesting, insightful and better value for money.  If you haven’t bought a copy then please consider seriously doing so.

What is new this year..................?

Source: Posted by markmorrellmarkmorrell 188 days, 21 hours, 9 minutes ago

How to develop an intranet strategy | Mark Morrell Intranet Pioneer

I have found from working with clients there are several common reasons why this is so: Size: A small start-up company with a close-knit team will have a different approach to a global organisation with over 100,000 employees in many locations. Type: What makes sense for a large manufacturing company won’t necessarily work for a government body or a small business. Purpose: What is different about your organisation? What is its purpose e.g. online marketing company, charity or public sector?...

Source: Posted by markmorrellmarkmorrell 195 days, 21 hours, 2 minutes ago

A recipe for managing your intranet | Mark Morrell Intranet Pioneer

There are many ingredients that go into your recipe for how you can manage your intranet well. Few organisations are excellent with how they manage their intranet. Even fewer are prepared for their intranets to transform into digital workplaces and take advantage of the benefits on offer.

It is no good looking at a menu for managing an intranet and choosing a few items from the menu that are easy to do. If you are expecting by doing this people using your intranet will get an improved, consistent, experience you will be sadly disappointed. If only it is that simple!

Source: Posted by markmorrellmarkmorrell 203 days, 21 hours, 51 minutes ago

10 free guides to help you create intranet content | Mark Morrell Intranet Pioneer

It is not often that I recommend on my blog information to read that I believe is helpful and easy to read. Today is an exception (not just because I played a very small part in its creation)! :)

ClearBox Consulting with Kilobox Communiqué noticed that while on the top level of intranet sites there is good quality content, as you get into the lower levels standards start to drop. Often people have been trained on the publishing tool but had little guidance on how to get the most from an intranet as a channel e.g. how to write headlines, how to phrase links, etc.

They have created an excellent set of 10 FREE guidelines, each 1-2 pages long...

Source: Posted by markmorrellmarkmorrell 222 days, 23 hours, 34 minutes ago

Strengthen employee engagement while working remotely | Mark Morrell Intranet Pioneer

Happy New Year to you!  I hope you had a relaxing break and have recharged your batteries for 2014.

I was recently asked by Simply Communicate to follow up my 2014 predictions with one for internal communications.  Here it is:

Organisations increasingly face the challenge of how to strengthen employee engagement while their workforce increasingly work from remote locations or while mobile. There is a great opportunity for internal communications to take a leading role with developing a plan that addresses these challenges with greater use of communications channels.....

Source: Posted by markmorrellmarkmorrell 231 days, 21 hours, 23 minutes ago

My 2014 predictions | Mark Morrell Intranet Pioneer

I reviewed my predictions for 2013 and believe they are happening more as we move towards 2014.  So what has 2014 got in store for us?  Here are my five predictions: Cloud, Mobile, Collaboration, Governance and Value....

Source: Posted by markmorrellmarkmorrell 259 days, 22 hours, 44 minutes ago

SharePoint: what does good look like? | Mark Morrell Intranet Pioneer

A little while ago I asked ‘Is SharePoint ‘good’ or ‘bad?‘. I believe it is how an organisation implements SharePoint that helps you feel if it is good or bad.

Building on this theme I will be presented the keynote address at IntraTeam’s event in Gothenburg on 4 December ‘SharePoint: What does good look like for?’.

I will cover how your approach is critical to achieving a good SharePoint experience.....

Source: Posted by markmorrellmarkmorrell 274 days, 14 minutes ago

Digital Workplace or digital working? | Mark Morrell Intranet Pioneer

In my last two posts about the digital workplace I have covered an example of how field-based people use the digital workplace. I then covered how people’s perception of the digital workplace should be more than just considering it is for office-based people only.

But is the digital workplace the best term to describe the new ways of working that people are adopting? Is a term like ‘digital working’ a better description than ‘digital workplace’?

Source: Posted by markmorrellmarkmorrell 285 days, 23 hours, 59 minutes ago

Selling the idea of mobile | Mark Morrell Intranet Pioneer

I have the great privilege of delivering the keynote address on 13 November at the IntraTeam Event in Stockholm.  I will be showing delegates how to sell the idea of mobile to senior executives with examples of how a good experience along with a great plan can convince decision makers in your organisation.

This builds on previous posts on mobile which you may have missed before over the past year.  I have shared my presentation here for you to find out more mobile......

Source: Posted by markmorrellmarkmorrell 297 days, 23 hours, 34 minutes ago

The digital workplace is for everyone (not just office-based workers) | Mark Morrell Intranet Pioneer

In my last post ‘BT field-based workers use the digital workplace‘ I talked about the benefits and drawbacks of people who work remotely adjusting to huge changes in the way they work.

It made me think of when I have discussed with clients or people at workshops or after presentations who had the view the digital workplace only affected people in offices or more specifically ‘knowledge workers’. They were surprised this wasn’t the case.

So, let me say now very clearly (big drum roll please) the digital workplace is for all employees......

Source: Posted by markmorrellmarkmorrell 301 days, 22 hours, 14 minutes ago

BT field-based workers use the digital workplace | Mark Morrell Intranet Pioneer

I read Jane McConnell’s latest blog post ‘Floor-field workforce: the forgotten people?‘ with great interest. I agree with Jane that office workers are currently the main focus for digital workplace transformations. But there are some enterprises who lead the game for field-based workers.

It reminded me of when I was the BT intranet manager. BT had employees who worked mainly from offices or while mobile or remotely from home or local hubs. I was involved in a project to give everyone, including field-based workers, access to BT’s intranet and developing digital workplace..........

Source: Posted by markmorrellmarkmorrell 314 days, 45 minutes ago

Valuing information tip 4: finding it more easily | Mark Morrell Intranet Pioneer

In this series of posts ‘Showing the value of your information’ I help you with tips and advice. So far I have covered owning content, accredited content and collaborative content. I now want to cover findability of your content.

By findability I mean how you can make it easier for people to find the information you publish and manage. Making that difference will show that your content is more valued by anyone finding it....

Source: Posted by markmorrellmarkmorrell 321 days, 23 hours, 36 minutes ago

Valuing information tip 3: how to manage collaborative content | Mark Morrell Intranet Pioneer

In this series of posts ‘Showing the value of your information’ I help you with tips and advice.  In my last post I covered  how to make sure your accredited content is up to date so people using it can rely on its value.  I now want to cover collaborative content in this post...

Source: Posted by markmorrellmarkmorrell 329 days, 23 hours, 12 minutes ago

Valuing information tip 2: can you rely on your content ? | Mark Morrell Intranet Pioneer

What is it you can do for people to realise your content is of value, it is useful, reliable, and authoritative?  In my previous posts in the series of ‘Showing the value of your information’ I help you to show to people how valuable it is.

Making sure your content is up to date so people using it can rely on it is vital to showing its value to everyone.

Source: Posted by markmorrellmarkmorrell 337 days, 14 minutes ago

Valuing information tip 1: Show who owns your content | Mark Morrell Intranet Pioneer

In my post ‘Showing the value of your information’ I wanted to help you to show to people using your information how valuable it is. I asked ‘What is it you can do for people to realise your content is of value, it is useful, reliable, and authoritative?’ and what pitfalls should you avoid.

I want to show you how knowing who owns your content can help people realise how valuable it can be.....

Source: Posted by markmorrellmarkmorrell 344 days, 13 minutes ago

The Digital Workplace Trends 2014 survey is now open! | Mark Morrell Intranet Pioneer

The 8th annual survey – Digital Workplace Trends 2014 – is now open. It will close mid-October. You are invited to participate in the survey and in return you will receive:

A free copy of the “Digital Workplace Trends 2014″ report on 31 January 2014. (This report is commercialized at US$ 530 for non participants.) A customized Digital Workplace Scorecard. The scorecard is calculated based on responses to a selection of questions in the survey. It gives a sense of where the organization is at compared to other similar organizations. (Available in the first part of February.)

The survey will take you from 45 to 60 minutes to complete....

Source: Posted by markmorrellmarkmorrell 350 days, 23 hours, 54 minutes ago

Showing the value of your information | Mark Morrell Intranet Pioneer

I want to help you to show to people using your information how valuable it is. Information should be something that can be used to help you with your work and be useful to you.

What is it you can do for people to realise your content is of value, it is useful, reliable, and authoritative? What pitfalls should you avoid so people avoid your information!

Source: Posted by markmorrellmarkmorrell 357 days, 23 hours, 18 minutes ago

Why mobile is driving the digital workplace | Mark Morrell Intranet Pioneer

When intranets started around 20 years ago they were mainly used by people working with desktop PCs in offices. People used intranets to find the latest news, up to date policies, reliable content and most importantly find and be able to contact other people in their organisation.

Now, as intranets are transforming into digital workplaces we see a wider range of information and tools available for people to use e.g. room bookings, online training and collaboration tools to share ideas and find out answers to work problems.

But there is a bigger factor why work is shifting from the physical workplace and the digital workplace is taking off....

Source: Posted by markmorrellmarkmorrell 377 days, 1 hour, 2 minutes ago

Intranet governance first – intranet launch next | Mark Morrell Intranet Pioneer

I have seen many intranets over the years. One thing that always makes me sad is when I see a new intranet launched with a great design, clear structure, interesting content……but no or poor governance.

It is sad to see all the time, effort, and money slowly being wasted away as the effects of little or no governance inevitably start to take effect with more and more problems appearing as the weeks go by.

What governance problems? Where do they appear? What is their impact? Well, I’m thinking about these examples......

Source: Posted by markmorrellmarkmorrell 397 days, 22 hours, 4 minutes ago