I have read a lot about what SharePoint 2010 can do but I have seen few examples of it being used with an intranet.  So, I’m going to change that by showing you examples of how SP2010 is being used on BT’s intranet.  These were shown to Intranet Benchmarking Forum members at the SP2010 Special Interest Group. I have been heavily involved in the strategy, plans and implementation of SP2010 over the past 12 months.  It is the biggest change to BT’s intranet since it’s creation.  It is a ‘work in progress’...

Source: markmorrell.wordpress.com Posted by markmorrell 435 days, 2 hours, 19 minutes ago

A few days ago I had the great privilege to co-host the February Intranets Live show with Paul Miller from the Intranet Benchmarking Forum (IBF) and Marc Wright from Simply Communicate. I was invited because BT’s intranet has been benchmarked by IBF in 2007, 2008, 2009 and 2010 for global best practice and its financial value.  And (I hope) because I had some good views to contribute to the discussion too! As usual it was an excellent blend of discussion and live intranet tours.  With Heineken, who won...

Source: markmorrell.wordpress.com Posted by markmorrell 448 days, 1 hour, 41 minutes ago

In my recent posts I have covered how vital it is to have a great SharePoint 2010 governance strategy and the benefits and drawbacks of focusing on restricting use, encouraging best practice and preventing problems. However to gain the full benefits from your SP2010 strategy it has to fit with your business’ overall strategy.  This is no different in principle to creating an intranet strategy. You need to be clear, very clear, on your business’ direction now and for the next 2-3 years.  This gives you ...

Source: markmorrell.wordpress.com Posted by markmorrell 470 days, 5 minutes ago

In my last two posts I have covered how ‘SharePoint 2010 governance strategy in action’ has to be very different to other publishing or collaborative tools and the ‘Strategic benefits and drawbacks of SharePoint 2010′ of restricting use. I will now cover the benefits and drawbacks of encouraging best practice of key SP2010 features such as SP Designer and site administration rights. BenefitsYou inform people of all the benefits to be gained.You train people to use the right tools.You design a registrat...

Source: markmorrell.wordpress.com Posted by markmorrell 480 days, 21 hours, 43 minutes ago

Based on my recent experience of the past few months implementing many SharePoint 2010 (SP2010) features I wanted to share the knowledge I have gained with others who may about to start what I have done. SP2010 may be “the best sweetie shop in town” for all its range of  features for people to use but the governance raises for intranet professionals a different set of challenges. The strategy for SP2010 governance has to be very different to other publishing or collaborative tools. I believe there are...

Source: markmorrell.wordpress.com Posted by markmorrell 500 days, 22 hours, 23 minutes ago

While I was at the Employee Portal Evolution Masters conference I was struck by the number of organisations who were interested in using social media tools but were not sure what approach to take. To justify any investment funding you need to have a strong business case – even more so in these difficult economic times – that clearly shows the benefits to the organisation of adopting social media tools.  That justification has to have good reasons backed up by clear evidence of how it benefits the organi...

Source: markmorrell.wordpress.com Posted by markmorrell 532 days, 4 hours, 33 minutes ago

I have been invited to speak at the latest IntraTeam conference.  It will cover how you create value through great intranet design and usage.   Your well-functioning intranet can be the base for developing new ideas and improving your working relationships. I have been asked to talk about how to ‘Make a great user experience even better’.  I will cover:Getting your priorities right User led or technology driven?Standards, standards, standards…..How to prevent problems I’m really looking forward to hear...

Source: markmorrell.wordpress.com Posted by markmorrell 595 days, 23 hours, 58 minutes ago

I have been finding out more about SharePoint 2010 and how BT could put it to good use improving our intranet.  Someone described SP 2010 as “the best sweetie shop in town” but I feel as the BT Intranet manager that I’m at the front door reminding everyone they still need to eat a healthy diet. Having asked people for their view on SharePoint 2010 and how to make it a success I’m trying to clarity what terms people are finding are best to explain the many features and roles of SP 2010. I realise that ...

Source: markmorrell.wordpress.com Posted by markmorrell 613 days, 1 hour ago

I have completed Jane McConnell’s annual survey.  It is a great way to find out the latest trends in intranets and how your’s fits in. If you are involved in intranet management for your organisation, join the 5th annual Global Intranet Strategies survey and get a free copy of “Global Intranet Trends for 2011″, published end of October (commercial value 750 USD, 550 euros). Over 300 organisations have so far completed this year’s survey.  The closing date is 1 September so you only have a few days left...

Source: markmorrell.wordpress.com Posted by markmorrell 636 days, 21 hours, 59 minutes ago

In my last post ‘Great intranets help make efficient people’ I talked briefly about the BT A-Z.  BT Intranet users find this a very useful service helping them to quickly find a site. Research of people in BT finds they navigate to what they need from the BT Homepage by using the search engine, deep linking from the many headings grouped functionally or use the BT A-Z. People who use the BT A-Z have a reasonable idea they know the site exists and what its name could be.  Cross-referencing of sites help...

Source: markmorrell.wordpress.com Posted by markmorrell 655 days, 4 hours, 25 minutes ago