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Intranet Lounge

Social Software - What Is Your Intent? - Spigit Blog

Union Square Ventures' Fred Wilson wrote a post titled Social Layers and Social Intention. In it, he asked why the simple, 140-character maximum Twitter has succeeded, while the more ambitious FriendFeed ultimately failed to make it big. His answer?

Because FriendFeed was largely a social aggregator whereas Twitter is a service with specific social intent.

"Specific social intent". Yes, that's a great term. What focus does your site have? It's a powerful way to characterize the basis upon which software succeeds or fails. This comes from Fred Wilson, who has been right about things quite often with his firm's investments in Twitter, Zynga, Foursquare, Tumblr and others.

Source: blog.spigit.com Posted by supportsupport 1589 days, 8 hours, 33 minutes ago

The Morning After: A Realistic View on Microblogging - Martin Böhringer

The initial use case

When talking to companies, some people tell me that they do not see any use case for microblogging in their organisation.

That is a very strange statement.

The use case for microblogging is information. It is about information publishing, information allocation, information crowdsourcing and information reuse, to name just a few.

Twitter itself is a huge exchange machine between millions of information hubs. The idea behind this exchange machine is that only the user themselves can know what kind of information they need. And only the user can adjust these information needs timely to new contexts and requirements. If we could know who in the enterprise needs what information at what time and from whom, then of course we could build a suitable information system which might fit better than microblogging. However, we do not.

Source: www.headshift.com Posted by supportsupport 1589 days, 8 hours, 20 minutes ago

Great resources for understanding the social workplace - Oscar Berg

Great collection of resources for understanding the social workplace. Catagorized by:

Source: www.thecontenteconomy.com Posted by supportsupport 1589 days, 8 hours, 16 minutes ago

The Case For Enterprise Microblogging - Visual

A nice visual! A must see when interested in microblogging.

Source: www.brandpilgrim.com Posted by beebee 1588 days, 21 hours, 12 minutes ago

How to Beat the Social Software Adoption Blues - Michael Idinopulos

Does social software adoption have you singing the blues? If so, you're not alone.

In the enterprise social software world, everyone's talking about adoption. There are breakouts on it at Enterprise 2.0. Lots of smart people are blogging about it. There's LinkedIn forum. There's even a whole Council dedicated to social software adoption.

Why is adoption such an issue?

The standard response is to blame organizational culture. Eavesdrop on adoption conversations and you'll hear things like this

  • "Corporations incentivize for knowledge-hoarding."
  • "People over 30 just don't get social networking."
  • "Workers aren't comfortable with transparency."
  • "We have a culture of email that's hard to change."

To borrow a phrase from always-quotable Dennis Howlett: What a crock.

To borrow another phrase from the also-quotable Pogo: We have met the enemy and he is us.

Source: michaeli.typepad.com Posted by supportsupport 1588 days, 18 hours, 47 minutes ago

Implementing Yammer within Your Organization Using Twitter Best Practices - Elizabeth C. Castro

There’s a joke in the Facebook community that says if you’re not on Facebook, you’re deceased. It sounds morbid, of course, but it speaks volumes about the power of social media: If you’re not using it, you’re not communicating with others or the world around you.

The staggering numbers of individuals who flock social media sites from nearly all age groups continues to grow. They use these communities as the primary way to keep in touch with friends and family, connect with brands and companies and hear from news outlets.

And with each post they read, they’re able to broadcast their support, or lack thereof with just a few strokes of the keyboard and a click of the mouse.

Source: thecommunicationsblog.com Posted by adminadmin 1592 days, 15 hours ago

Creating the Intranet Search Experience - Bas Zurburg

There are many ways to get to content on the intranet: navigation, cross links, tags, via employee profiles and... search.

Most of us use Google to search on the internet and we are quite happy with the returned results. But often we are not so happy with the search in the intranet. Intranet search is still a feature that leaves a lot to be desired in many organisations.  

Internet Search vs. Intranet Search

There is also a difference between search on the internet and the intranet. On the intranet you expect certain search results, because you know that the content is published on the intranet. You don't know the same thing on the internet. In other words you won't miss it in the search engine result page. People are more critical with intranet search results.

This article contains some lessons I learned implementing search in an intranet with the Google Search Appliance.

There are four main areas in which the intranet search can be improved:

  • Improve the search interaction
  • Provide a great user interface
  • Write good quality content for the web and improve the quality of the indexed data
  • Monitor and evaluate the search
Source: www.baszurburg.com Posted by BasZurburgBasZurburg 1592 days, 20 hours, 27 minutes ago

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Why the EA isn't ready for #E20 - Martijn Linssen

As an enterprise Architect, I like to think in little cubicles.

If you look closely at the TOGAF picture you'll see the cornerstones of an enterprise: Principles, Strategy, Objectives, Drivers, Vision, Goals and Measures even, and on the other hand: Business, Technology, Information Systems, Stakeholders

Missing something there? Well there also are Organisation, Location, Actors and Roles, Processes, Events, Controls, Products, Functions. Still missing something?

Where's the customer?

Source: www.martijnlinssen.com Posted by adminadmin 1592 days, 14 hours, 57 minutes ago

The intranet is not the internet (and most employees get that) - points of rue

Assuming you have a corporate culture that is to some degree ready for a constructive conversation with and among your employees, there is huge potential value in bringing social media inside the firewall (and if you don't have that kind of culture, you should stop reading this because you have much bigger problems to deal with). I'm an optimist. A sarcastic and sometimes cynical one, but an optimist nonetheless. So I like to believe most organizations, despite the Law of Corporate Cultural Inertia, are ready for the constructive conversation.

Yet as I chatted with communicators at a social media conference we co-hosted this week, I heard again and again how their organizations are still reluctant to use social media tools internally.

Source: pointsofrue.posterous.com Posted by adminadmin 1596 days, 8 hours, 45 minutes ago

1. Model the Way – Principle 2: Set the Example - Michael Sutton

Exemplary leaders lead the charge. You do this by setting the example. On a daily basis, you must be committed and engaged in action that demonstrates your beliefs are worthwhile living.

Your first action is a collaborative approach where you build a consensus around the shared values of your team and organization. The individual actions must be aligned to the shared values in order to create compliance. Without compliance, you have divergence and chaos.

Source: aiimcommunities.org Posted by beebee 1595 days, 22 hours, 4 minutes ago

The Three Gears of Enterprise Social Media Adoption -Robert Lavigne

I was talking with my RHB-pal, Dave Howlett, on Facebook a few days ago about the problem with Social Media Experts. I made a point of stating how many of these so-called “experts” were quite often pushing social tools (e.g. Twitter, YouTube, Facebook) without a clear understanding on their proper use.

I ended my mini-rant with a statement that many social tool adopters were left stuck in a broadcasting mindset, leaving them wondering why they weren’t finding success. This lack of success was often leaving a bad impression on not only the toolsets being promoted, but more importantly a bad vibe on the entire consultancy process around their adoption.

Source: rlavigne42.wordpress.com Posted by beebee 1595 days, 21 hours, 58 minutes ago

What SharePoint 2010 terms do you use? « Mark Morrell

I have been finding out more about SharePoint 2010 and how BT could put it to good use improving our intranet.  Someone described SP 2010 as “the best sweetie shop in town” but I feel as the BT Intranet manager that I’m at the front door reminding everyone they still need to eat a healthy diet. Having asked people for their view on SharePoint 2010 and how to make it a success I’m trying to clarity what terms people are finding are best to explain the many features and roles of SP 2010. I realise that ...

Source: markmorrell.wordpress.com Posted by markmorrellmarkmorrell 1595 days, 17 hours, 14 minutes ago

Common Perceptions about Intranets

There is no such thing as intranet solutions for SMBs market in Europe. When people hear the word ‘intranet’, they normally think of some expensive, customized, difficult-to-maintain system affordable only by large enterprises. They can hardly imagine that an intranet can be out-of-the-box, require a minimum assistance, and cost less than 3,000 Euro.

Source: www.bitrixsoft.com Posted by bitrixbitrix 1595 days, 16 hours, 23 minutes ago

SharePoint Glossary, Terminology and Acronyms - Richard Harbridge

What follows is a list of relevant SharePoint terms and what they mean. The goal of this list is to make understanding SharePoint terminology easier for end users and those just starting with SharePoint.

Source: www.rharbridge.com Posted by supportsupport 1593 days, 17 hours, 11 minutes ago

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10 Signs Your Organization Hasn't Quite Figured Out Enterprise 2.0 | Intranet Experience Blog

Ready to roll out your new Enterprise 2.0 Strategy? Looking to save the company millions by implementing an internal social strategy? Think that implementing a blog will help you increase sales, cut support calls, and help unclutter your email Inbox?

Before you jump into the deep end and propose implementing any E2.0 solutions, you might want to take a look around and assess whether your organization has an understanding of what E2.0 really is and whether it is ready to take on an internal social strategy.

Source: www.intranetexperience.com Posted by supportsupport 1593 days, 10 hours, 43 minutes ago

Your intranet language reveals your intranet attitude - Jane McConnell

The words people use when talking about their intranet often reveal more than they realize. At the risk of over-simplifying, I’d like to share some impressions.

1. Which word do you use when talking about your intranet?(My impressions in parentheses!)

  • Users(Sounds passive, very IT-oriented, makes me think of “user manuals”.)

  • Clients(“They are outside, we are inside.” “They are separate from us.” IT often use this term to refer to the business managers in their organizations which suggests IT and business ...)

  • Staff (I dislike this collective noun - like sugar, coffee, etc. - not a group of diverse, living individuals.)
  • Employees (At least is has an ’s’ on it!, still on the receiving end because opposed to employer, reminds me of now, out-dated B2E portals.)

2. How do you react if I ask “Do you have any user-generated content on your intranet?”

4. Do you have an overall intranet role called ‘”editor” or an “editorial policy” for your intranet?

5. Which of the following terms do you use?

Of course, there’s no “perfect language”. Every word has connotations.

What are your likes and dislikes in intranet-speak?

Source: netjmc.com Posted by beebee 1592 days, 22 hours, 56 minutes ago

Enterprise 2.0 and ROI : forget the “whether” and focus on the “how”. | Bertrand Duperrin's Notepad

Even if the concep of ROI, in its traditional sense, hardly hardly works for enterprise 2.0, overlooking the question of tangible benefits tha should be expected is impossible.

But the reasonnings on this issue suffer from a noticeable bias : technology is assessed in the current context while it needs organizational and management changes to deliver its effects.

So there are few chances to have a solid demonstration if the focus is kept on the existence of ROI without a joint reflexion on how to make it happen.

Source: www.duperrin.com Posted by beebee 1592 days, 22 hours, 52 minutes ago

Microblogging and bullying in the work-place - James Royal-Lawson

The concept of choosing to follow someone is very familiar to those of us active on twitter. As is the concept of not following someone.

In small organisations, my experience has shown that normally everyone would follow everyone. This is largely because small organisations are likely to be cohesive as a team, especially at the smaller end of the scale.

In large organisations (over 250 employees), my experience has shown...

Source: beantin.se Posted by adminadmin 1598 days, 8 hours, 32 minutes ago

Intranet Lessons from Fortune’s #1 Company to Work For | Intranet Connections Blog

This week, I had the pleasure of attending The Communicating to the Public and Employees in the Age of Social Media conference hosted by Ragan Communicators and the BC Public Service Agency. While all the presentations were valuable, Monday’s session on SAS’s intranet struck a particular chord with me.

SAS’s intranet has been designed as a completely collaborative environment promoting a culture of trust and employee engagement. The site plays a key role in making SAS’s workplace such a success by focusing on some important employee engagement strategies.

Source: blogs.intranetconnections.com Posted by IntranetConnectionsIntranetConnections 1597 days, 10 hours, 41 minutes ago

How To Drive Adoption For Your Enterprise 2.0 Deployment with Videos - Luis Benitez Guaynabo

You may have heard this before, but I think it's worth repeating. I consider myself a newbie in the world of Enterprise 2.0. I started blogging internally at IBM about 4 years ago (even though our blogging platform has been around for almost 8 years).

At the same time, I became an avid social bookmarker (again, even though our social bookmarking platform has been around for about 6 years). So what took me so long to get started?

Back in 2006, I was working in IBM's consulting organization. Deadlines were tight. Connectivity was scarce as I was constantly traveling. I was inundated in emails (most were from different people asking the same question) and stuck in mail jail. So did I really have time to "play" with these technologies? What's in it for me?

Source: www.lbenitez.com Posted by supportsupport 1596 days, 22 hours, 41 minutes ago
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